MetLife Health Insurance Customer Care

MetLife has been a trusted partner in the region for over six decades, providing innovative financial solutions for life's everyday challenges. With its wealth of experience and adaptability in a changing world, the company's unwavering promise is to guide individuals toward their goals while helping them navigate life's twists and turns. Headquartered in Dubai, UAE, MetLife extends its support to businesses in the UAE, Bahrain, Kuwait, Oman, and Qatar. Operating as the American Life Insurance Company (MetLife), it is a branch of a registered foreign insurance company, dedicated to understanding and meeting the future financial needs of individuals, their families, or their businesses. ...read more

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HEALTH INSURANCE
AED 1 million Health cover starting @4/Day
Selecting health insurance for
  • Self/Family
  • Domestic Workers
  • Investor
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Health Insurance

4.6/5

17,000+

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Worldwide Coverage
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The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

If you're a policyholder with MetLife Health Insurance or considering becoming one, it's important to know how to reach out for support, inquire about policies, or simply seek assistance. MetLife provides various contact methods to address your needs, and this article will guide you through the available options.

Contacting MetLife Health Insurance Customer Care

MetLife offers a range of contact options to ensure you can reach them conveniently. Whether you're an existing policyholder or interested in their insurance products, they have a solution for you.

For Existing Policy Enquiries

If you're an existing MetLife policyholder and need assistance or have questions related to your policy, here are the contact options:

  • Contact Form: MetLife provides a contact form on their website, where you can submit general inquiries, suggestions, or appreciations. This form is the ideal method for existing policy-related questions.
  • Phone: You can also reach out to MetLife via phone. The contact numbers vary by country. For example, in the UAE, you can call 800 6385433. For other countries, check the respective phone numbers provided on the MetLife website. They are available from 8 am to 7 pm daily, but during Ramadan, the hours change to 9 am to 4 pm GMT + 4.
  • Self-Service: Outside of the regular call center hours, MetLife offers self-service options on their website, mymetlife.net. You can also download the MetLife Gulf mobile app for assistance.

For New Product Inquiries

If you're interested in exploring new insurance products from MetLife, you can complete the appropriate form on their website.

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Contacting MetLife Health Insurance Customer Care

Here are different ways you can contact Metlife health insurance customer care along with the contact details for their different branches.

  • Contact Form: MetLife provides a contact form on their website, where you can submit general inquiries, suggestions, or appreciations.
  • Phone: You can reach out to MetLife via phone. The contact numbers vary by country:
    • UAE: Call 800 6385433.
    • Qatar: Call 800 9711.
    • Bahrain: Call 800 08033.
    • Kuwait: Call +965 2 2089333.
    • Oman: Call 800 70708.
    • Any other country: Call +971 4 415 4555.
    • The call center hours are between 8 am - 7 pm daily, with Ramadan hours from 9 am - 4 pm GMT + 4.
  • Self-Service: Outside of regular call center hours, MetLife offers self-service options on their website, mymetlife.net. You can also download the MetLife Gulf mobile app for assistance.

Specific Regional Contact Information

  • Qatar:
    • Address: Jaidah Square, 3rd Floor, Office 304A, Airport Road, Doha- Qatar.
    • Phone: Tel: +974 444 05 444.
    • Office hours are from 8:30 am to 5 pm, Sunday to Thursday, and during Ramadan, they operate from 9 am to 2 pm, Sunday to Thursday.
  • Kuwait:
    • Address: Salhia Complex, Salhia area, Fahd Al Salem Street, Gate # 3, 1st floor, P.O. Box 669, Safat 13007, Kuwait city, Kuwait.
    • Phone: Tel: (965) 2 243 5113 / (965) 2 208 9350.
    • Office hours are 8:30 am to 5 pm Sunday to Thursday, with Ramadan hours from 9 am to 3 pm Sunday to Thursday.
  • Oman:
    • Address: American Life Insurance Company (MetLife), Dar Al Noor Building, Way No. 403, MSQ, Bausher.
    • Phone: Tel. (from Oman): 800 70708.
    • Office hours are 8:30 am to 5 pm Sunday to Thursday, with Ramadan hours from 9 am to 3 pm Sunday to Thursday.
  • Bahrain:
    • Address: Gajria Tower, 3rd floor, Building No. 452a, Road No. 1010, Block 410, Sanabis, Manama, Bahrain.
    • Phone: Tel. (From Bahrain): 800 08033.
    • Office hours are 8:30 am to 5 pm Sunday to Thursday, with Ramadan hours from 9 am to 3 pm Sunday to Thursday.
  • United Arab Emirates (UAE):
    • Address: New Century City Tower, 4th floor, Plot 129-187 Port Saeed, Deira, Dubai.
    • Office hours are 8:30 am to 5 pm, Monday to Friday, and during Ramadan, they are open from 9 am to 3 pm, Monday to Friday.
  • International Contact: If you are outside the UAE or other specific countries, you can reach MetLife using the international contact number provided on their website.

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Data Protection Officer

To contact MetLife’s DIFC Data Protection Officer in respect to the processing of your personal data:

  • Email: Gulf.Compliance@metlife.ae.
  • Postal Address: P.O. Box 371916, Dubai, UAE.
  • Note that MetLife DIFC is a Non-Regulated entity licensed as a regional management office of a Foreign Recognized Company.

These contact details will help you reach out to MetLife Insurance for inquiries, support, and policy-related questions in your region.

Conclusion

MetLife values your privacy, and they also have a Data Protection Officer you can contact for inquiries related to the processing of your personal data.

MetLife ensures that you have access to the support you need and the information you seek to make informed decisions about your insurance policies. Whether you're an existing policyholder or a potential customer, their multiple contact methods ensure your inquiries and concerns are addressed promptly.

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