How to Check Car Insurance Status Online

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Do you simply lay back after making a big purchase, say a car? No, right? You make sure that it is maintained regularly, keep tabs on its conditions and make sure that it gets timely servicing and repair. The drill is somewhat similar when it comes to buying car insurance plans as well. You bought the car insurance plan when you bought the car. But now you need to make sure that you pay the timely premium and keep tabs on the coverage to make sure your policy is not only active but also appropriate for your car.

There are several different ways to check your car insurance status in the UAE. But given the advancement and convenience of the digitised platforms, the best way to do so is via driver and vehicle licensing agency (DVLA) online platforms.

Let’s cover all the different ways you can use to make sure your car insurance plan is still active and running smoothly.

  • Comprehensive
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*Above mentioned prices are for Honda City EX 1.5L, 2017 model.
*Above mentioned prices are for Honda City EX 1.5L, 2017 model.

Key Takeaways

  • It is wise to check car insurance status from time to time and keep tabs on the renewal date as well as the benefits that you are paying for.
  • Simply renewing the plan every year will not do the trick for you. You need to make sure that the premium you are paying is well spent and you have all the benefits you pay for. The needs for car insurance evolve with time. So, make sure that you do not keep going with the same plan components till the end.
  • Re-evaluate the policy details, benefits and match them, with your insurance status. Remove the benefits that aren’t required anymore or add the ones you need when renewing the plan.
  • Tailoring your vehicle insurance details regularly will help you make smarter financial decisions and have an ideally customised car insurance plan at all times. 

How to Check If Your Car Insurance is Active Online?

Checking the vehicle insurance details online is quite easy. Every car insurance policy available in the UAE has a tenure of 13 months – 12 months for the policy and 1 month as the grace period for renewal of the plan. This simply means that you have to keep constant tabs on the plan and its active status to make sure the policy doesn’t expire. From your aggregator’s website to the provider’s website and Dubai Insurance Authority portal, you can choose any methods that you find convenient.

Multiple Way's to Check Your Vehicle Insurance Status

RTA Website - RTA Insurance Check

All the things related to your vehicle are linked together. For example, your insurance plan has the registration number and other details about the vehicle. You can use vehicle insurance details to find the registration details of the vehicle. Similarly, you can use the registration details of the vehicle to check car insurance status online in the UAE and Dubai. Given below are the steps you need to follow to get your car insurance status online via RTA:

  • Step 1: Go to the RTA website and visit the ‘Driver and Car Owner’ service section.
  • Step 2: Choose the ‘Vehicle Status Check’ option. 
  • Step 3: You will be redirected to a new page where the details of this service are given. Scroll down to accept terms of the service. Click ‘apply for service’ button.
  • Step4:  The next page is meant to search your vehicle in the RTA database. Enter the chassis number of the vehicle and click ‘search’.
  • Step 5: The next page will have all the search results. Choose your vehicle and move to the next page.
  • Step 6: Once you chose and confirm your vehicle details, the next page will display all the available details of the chosen vehicle. You can check the status of your vehicle insurance policy, registration etc. here.

insurer your car

Official Platform of Your Provider to Check Car Insurance Status

The most basic and the most common way to check vehicle insurance details online is by visiting the website of your insurance provider. Go to the car insurance page and find the customer login portal there. Use either your policy number or username and password to log into your account. Go to the current policy section and check the active status there. You will also be able to see the date your car insurance plan is going to expire, the due premium date and the last date of the grace period.

Read More: Opting for Cheap Car Insurance, is it Too Risky?

Emirates Vehicle Gate

EVG or the Emirates Vehicle Gate is an initiative taken to bring together vehicle-related services and products, all in one place. This includes your car insurance plans as well. You can not only check your currently existing vehicle insurance details and active status but also buy a new insurance plan using the portal available on the EVG website. Simply log into your account using the traffic code number and password. Check the status of your current insurance policy or buy a new one if the previous one has already expired. 

To check the status of your vehicle insurance, you need to log in to the official emirates vehicle gate using your traffic code number and password. Once you enter this information, you will be able to see the details of your insurance policy. If your insurance has expired, you can also use this website to purchase a new policy.

RTA/Driving License

Roads and Transport Authority (RTA) Roads and Transport Authority (RTA) Dubai
Roads and Transport Authority (RTA) Sharjah Transfer Car Registration
Driving License UAE Driving License in Dubai

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Customer Support Cell

The customer support cell of your insurance provider is also a pretty good way to find out about the active status of your insurance plan. Most insurance companies have specific time frames and days on which the call support is active. However, almost all insurance providers have their online chat support active 24x7. All you need to do is connect with the chat assistant on the provider website and shoot your queries. The assistant will either guide you through the process to check car insurance status online or offer to get the vehicle insurance details itself once you log into your account.

Official Portal of Your Aggregator 

This method only applies if you have bought your car insurance plan from an aggregator instead of the provider. You can directly check the details of the active status of your car policy online by requesting the concerned department to send you a detailed description of the policy and its status. Some things you can do to have the details of your policy at home is called the customer support of your aggregator, drop an email or raise a query. 

Your Email Inbox 

Last but not the least, you can also use your email account to check car insurance status online. Simply scan and find the email that you received as a confirmation of the purchase of the plan. You can search using the name of your provider or the aggregator. Locate the part of the email that shows the basic vehicle insurance details such as policy number, date of purchase etc. Note the date of purchase and calculate the next 13 months from then. That’s for how long your plan will remain active. This may seem like a lot of research work but it will work the best for car insurance in Dubai online if you are not a fan of talking to customer support and other similar activities.

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How to Check the Details of Your Car Insurance Policy Online?

There are several ways to check the basic vehicle insurance details online. Most ways that let you check car insurance status also offer small details like policy number and registration details of the car. If you want to dive deeper and check every detail including the terms of the plan, services and benefits covered, etc., the following are some ways to do it:

insurer your car

The Policy Wordings or the Contract 

Checking the policy wording of your car insurance plan is the best way to find out every vehicle insurance detail about the plan. The policy wording or the contract document will include the start date of the plan as well which can help you figure out the active details of the plan. Apart from that, you can go through all the detailed benefits and other parts of your car insurance policy and get to know anything that you might need using the policy contract. 

Insurance Aggregator 

If you have bought your insurance plan from an insurance aggregator, simply contact them and raise a query about the vehicle insurance details that you want. Be specific and explicit about your requirement so that the aggregator provides you with an equally detailed solution. Once you have raised the query, your aggregator will send you an email containing all that you requested about the car policy online. It can include a detailed description of the benefits and technical details. 

The Provider Website

Lastly, you can use the provider website to check the available details of your plan. Most providers give a fairly detailed description of the car insurance plans offered by them on a dedicated page. You can check that out to get a rough idea. Another way is to use your policy number, log in and then check the vehicle insurance details of your plan – accompanied with any personal customizations that you have made to the plan.

How to Check Car Insurance Expiry Date Online?

Getting your car insurance expiry date is as simple as retrieving your policy details online. In UAE, the car insurance plan needs to be renewed every year. Hence, it is imperative to keep a track of your car insurance expiry dates. Failing to renew your car policy may penalise your hefty amounts. However, you have several ways through which you can check your car insurance expiry dates online. Here are a few methods. 

Through Insurance Provider’s Official Portal

When you buy a car insurance plan, your policy details are stored with your insurance provider and, you can conveniently access your car insurance expiry date by logging into your insurance account. You need to enter your policy details such policy number or username and password. After signing into your account, you can scroll through the policy details section to find out the expiry date of your car insurance. 

Emirates Vehicle Gate

Emirates Vehicle Gate is one stop solution for all vehicle related details such vehicle registration, owner and driving license, including motor insurance details. Additionally, you can view and pay your traffic fines on the Emirates Vehicle Gate (EVG) portal. To view your car insurance expiry date, you need to visit the EVG official portal and click on the ‘View Insurance Policy’ option available on the home screen. Later, you will be prompted to login using your user ID and password. After entering your profile, you can check your policy details and the expiry date. If your car insurance policy is approaching the expiry date, You can also renew it directly from the EVG website. 

Contact the Customer Care

If you find it complicated to search your car insurance expiry dates online, you can contact the customer support team of your insurance provider. As convenience, every insurer in the UAE provides a dedicated team of professionals to resolve customers’ issues pertaining to car insurance. You can retrieve the customer support number from your insurer’s official portal. The representative will ask you the policy number and personal details for verification. Once verified, they will inform you the car insurance expiry date. 

insurer your car

Online Insurance Aggregator

Policyholders who have purchased their car insurance policy through an insurance aggregator such as need to simply visit the aggregator’s website and raise a query stating the details the of the insurance policy. The policyholder will receive a mail with all the car insurance details including the expiry date of car insurance plan. Alternatively, they can also contact the support team and enquire the details of car insurance by providing their policy and personal details. The support representative will inform the details and an e-mail regarding the same is also sent on the registered e-mail ID for customer’s future references. 


How to check my car insurance status?

You can either check the status of your insurance plan online or offline. To check the status offline, simply visit one of the branch offices of your provider or connect to your agent. If you would like to check the status online, you can visit the provider’s website or the aggregator’s website. Log in using your member login and find out the status as well as the details of your car insurance plan.

How can I check if an insurance policy is active?

All car insurance plans are valid for 13 months – 12 months of the tenure and 1 month of the grace period. To check the active status of the plan, you can refer to the purchase date of the plan and the activation date to count down the validity period. Apart from that, you can also check the active status of the plan by logging into your policyholder account on the provider’s website, the mobile application or the aggregator’s website.

How can I check if the car is insured or not?

To check the insurance details of your car, visit the RTA website. Log in using the registration number of the car. Once you are logged in, you will be presented with all the available details for the car, including the insurance plan, validity status, grace period, expiration date, etc.

What is the benefit of checking my car insurance status online?

Checking your car insurance status online is easier as compared to the offline methods. On top of that, you can have a real-time hold of the status of your insurance plan. Convenient, easy and quick are a few of the many benefits of checking your car insurance status online.

How to check a car’s insurance status offline?

You will either have to visit a branch office of your provider or contact your agent to get the details about your car insurance plan. You can also check the car insurance policy contract documents to find out the remaining months of the validity of your plan.

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