Salama Car Insurance

Salama Islamic Arab Car Insurance Company is among the most renowned insurance companies offering innovative and customised Takaful Car Insurance in Dubai. Salama car insurance strictly adheres to Sharia principles for conducting its business.

This insurance provider focuses on providing quality service as per the international standards to its customers. The same standards are manifest in Salama car insurance plans, which are widely preferred by individuals planning to buy a car in the UAE.

Keep reading to know more about Salama car insurance in UAE and its salient features.

Types of Salama Car Insurance

Discussed below are the plans for car insurance UAE offered by Salama Insurance.

Comprehensive Motor Insurance

Salama Insurance Company provides insurance financial coverage to a policyholder against damages/losses caused to their own automobile and its accessories with a comprehensive car insurance plan. It provides compensation when damage is caused due to the following reasons:

• Accidental collision, accident, or overturning that results in a mechanical breakdown
• Any damage caused due to an explosion, fire, lightning, and more
• Damages due to theft or burglary
• Damage due to a malicious act of a third party
• Any damages caused during loading and unloading of the insured vehicle in transit (rail, road, inland waterway, elevator or lift)

Third-Party Liability

This type of Salama car insurance will cover the third-party liabilities of the policyholder. In case an accident is caused due to the insured vehicle and the policyholder is obligated to pay the compensation, this plan will prove the necessary financial help.

In case of death or bodily injury caused to any third person, including the passengers in the vehicles involved, proper compensation is provided. To remember it in an easy manner, any damage caused to a third-party property due to an accident is covered, while the damage caused to the insured vehicle won’t be covered.

Vehicle Export Insurance

This type of car insurance in UAE caters to the vehicles that are being exported from one Emirate to another within the geographical boundaries of the UAE. The key aspect to remember here is that the vehicle export insurance can be purchased only after an Export Plate is granted by the concerned authorities.

With this Salama car insurance, the insurance cover ceases to exist the moment a covered vehicle reaches its final destination or its validity expires (whichever occurs first).

Benefits of Salama Car Insurance

Securing your car with Salama car insurance Dubai can provide you with access to a plethora of benefits for a satisfactory user experience. 

• Minimal Document Requirement: Whether you are renewing your Salama car insurance plan or buying a new one, the process is greatly hassle-free. While opting for Salama car insurance renewal via the online mode is more convenient than the offline one, both the steps require minimal documentation on your part. 
• Easy Policy Renewal: If your car insurance has expired or is near expiration, you can get an instant and convenient renewal in just a few clicks by utilising the online service of Salama.
• Trustable Customer Assistance: Users opting for car insurance in UAE with Salama can always connect with their customer support team to seek guidance regarding the entire procedure of purchasing car insurance 
• No Claim Bonuses Amenity: Salama car insurance offers no claim bonuses to individuals driving safely and avoiding making claims due to accidents in a year. This has tangible benefits for the users as their Salama car insurance price is reduced in the next renewal cycle. 

Salama Car Insurance Exclusions

In case a car faces damage due to the issues mentioned below, no compensation will be provided by the provider.

• Indirect losses: Any losses arising out of devaluation of the insured vehicle due to any defect, breakdown, breakage of the electrical or mechanical equipment, etc.
• Overloading: Any damage arising due to overloading of the vehicle beyond the permissible limit or if the number of passengers in the vehicle exceeds the permissible limit.
• Tyre Damage: Damage caused to the tyres of an insured automobile as a result of normal wear and tear.
• Participation in Racing Event: In case the insured vehicle is used in a racing event and faces damage
• Invalid License: Any damage caused to the vehicle insured in the following situations:
  • When the vehicle is being operated by a driver who doesn’t have a driving license.
  • When the driver does not possess a driving license for the category/type of automobile they are driving.
  • If the driver doesn’t hold a valid license.
  • If the driver’s license is suspended.
• Use of the insured vehicle for any purpose other than the mentioned ones in the insurance application.
• If any loss or damage is caused due to a violation of the law

Salama Car Insurance Add-Ons

While the basic Salama car insurance plan may not cover the following situations, you can always add the required add-ons to the plan to enhance its comprehensiveness if you believe that you can potentially be in these situations. The following are the most used add-ons for car insurance in UAE:

• Oman extension
• Personal accident cover
• Off-roading cover
• Roadside assistance cover

Documents Required for Purchasing Salama Car Insurance

Individuals applying for Salama car insurance online or offline may be prompted to submit a few documents to prove their eligibility to the bank. While the actual documents requested by the bank may vary as per the applicant, the following documents are generally required to buy car insurance in UAE with Salama:

• Emirates ID
• Driving License
• Car registration documents

How to Make a Claim for Salama Car Insurance? 

To register your claim with Salama Car Insurance Dubai, you can follow these 5 simple steps. 

Step 1: Download the SALAMA app on your mobile phone.

Step 2: Select the policy under which you will be filing your motor insurance claim.

Step 3: Click and upload copies of the police report, your driving license, and your vehicle’s registration card.

Step 4: Upload a photograph of the accident and ensure that the image is not blurred.

Step 5: Click on submit to complete the procedure.

You can also contact Salama customer care and request assistance if you face any such emergency. You can also contact us if you got your car insurance policy with Policybazaar UAE, and we can connect you with the insurance provider for further assistance.

How to Renew Salama Car Insurance?

Renewing your car insurance before its expiry is necessary if you wish to have your car financially protected. Moreover, if you renew on time, you might also be able to secure a car insurance plan at lower premiums. 

Given below are the steps to be followed for renewing your car insurance plan with Salama Insurance.

Online Renewal

• Visit the motor insurance section on the official Salama website.
• Click on the login option to sign in to your account. 
• This will show you all your purchased policies and the renewal and expiry dates. 
• Choose your Salama car insurance plan and select the ‘Motor Insurance Renew’ menu. 
• An online renewal form will be displayed on your screen. Submit all the information requested there. 
• You will be redirected to the payment page, where you can select a suitable payment method (credit card, debit card, or net banking). 
• Once done with the renewal payment, you will receive the details of your car insurance plan. You can download a copy of the insurance certificate. 

Offline Renewal

• Visit the nearest branch of Salama car insurance and obtain an insurance renewal form. Fill out the form and initiate the payment process. Once the payment is completed, your plan will be renewed. 
• An alternate offline approach to renewing the outdated car insurance policy is to contact the team of insurance experts at 800725262. Inform the professional about your personal information and policy details, and follow their directed steps to successfully continue your car insurance. 

Salama Car Insurance Contact Details and Customer Care

Salama car insurance customer care is available 24/7 to assist you with the car insurance policy. Visit the official website’s ‘Contact Us’ page to raise your query. You can also give connect with the insurance provider over a call at their toll-free number. Other than these methods, the website also has the provision for email service. You can send an email to Customer,Service@ia.gov.ae and clarify all your doubts. 

Before exiting, check out some more facts related to Salama car insurance in UAE.

FAQs

Q1. What is the time period of the Salama car insurance?

Ans: The time period of most car insurance plans in the UAE is 13 months, as one month is considered the registration grace period besides the general 12-month period. 

Q2. Can someone tell me about the services covered by Salama car insurance Dubai?

Ans: The company can offer several auto services to its users like - 

• Free Battery boost service
• Free lock-out services 
• Free off-road assistance
• Car registration service
• Free fuel delivery service
• Free vehicle recovery service
• Free flat tyre service
• Toll-free customer service

Q3. What are the online processes to do the Salama car insurance renewal?

Ans: You can login to your online insurance account and easily renew your car insurance plan. Another option to access the facility is through the Salama Insurance mobile app, available on both the Apple Store and the Google Play Store. Download the app and use it to renew your car insurance in UAE in a few steps.