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UAE law mandates every vehicle owner to have valid motor insurance for their ride before they take it out on the roads. This law essentially covers all 2-wheeled and 4-wheeled vehicles (including commercial and personal vehicles) which means whether you own a motorbike or a car, you will have to get insurance for the authorities before you can start driving legally. It is punishable by the UAE law to drive a vehicle that does not have a valid motor insurance and may result in fines, black points on your license, and even confiscation in some cases.
Motor insurance is a term that describes all those kinds of insurance policies and plans that offer coverage to all kinds of mortised vehicles including motorcycles, personal 4-wheeled vehicles as well as commercial vehicles (both cars and trucks). Depending on the type of insurance coverage you get, you will be protected against third-party damage liabilities along with covering damages to your own vehicle that are caused by accidents, natural calamities, man-made calamities (like fire), theft, and complete loss of the vehicle. When we say “protect”, it means that motor insurance covers the cost of services that you have opted for (third party liability cover, theft cover, etc.) ensuring that you do not get burdened financially.
Just like health insurance, life insurance, or any other type of insurance, there are several kinds of motor insurance that are available for the customers to choose from. The broadest classification will divide motor insurance into two kinds of categories - types of motor insurance as per the coverage and as per the type of vehicles. Both are explained in detail as follows:
Simply speaking, third-party liability insurance will cover the expenses that you are liable to pay for if you happen to collide with another vehicle and damage it. Third-party liability insurance covers any claims that a third party makes in the event of an accident in which you are at fault. So, it will cover the damages caused to the vehicle as well as the treatment expense of the third-party driver. However, this type of insurance policy will not cover any damages that your own vehicle incurred or the treatment that you had to take to cure the injuries from the same accident.
The opposite of third-party insurance covers, collision insurance will cover the damages that your vehicle incurs in the event of an accident. This includes accidents caused by collision with another vehicle, collision with an object like road dividers, fence, etc., and single car roll-over accidents. It does not cover any damages caused to the third-party vehicle or any injuries that you or the third party may have sustained.
A comprehensive cover will cover everything that a third party and a collision insurance plan cover along with damages caused by man-made calamities (like fire), natural calamities (like wind, hail, etc.), theft, and total loss of the vehicle. It also gives you a personal accident cover and covers for third-party injuries or death. In addition to all this, a comprehensive insurance cover also gives you the freedom to customise the plan as per your choice using add-ons. Basically, comprehensive motor insurance is the most extensive and valuable kind of motor insurance.
A private or personal vehicle insurance cover is a mandatory cover for any personal vehicle owned by UAE residents and national or, vehicles rented by tourists. The law mandates every personal vehicle to at least have a third-party insurance cover for it to be eligible for driving. However, the owners can choose to have an additional collision cover for their vehicles or have a comprehensive cover instead of taking two insurance covers.
Again, a mandatory insurance cover, the two-wheeler insurance cover protects all kinds of two-wheelers like scooters and bikes against damages caused by accidents, man-made disasters like (fire, vandalism, etc.), natural disasters, theft, and total loss. The coverage depends on the type of insurance plan that you opt for. Two-wheelers require a mandatory personal accidental cover that protects the driver as well as the passenger.
From heavy commercial vehicles like buses and trucks to light commercial vehicles like taxis, cabs, auto, ambulances, utility vehicles, etc., commercial insurance covers all those vehicles that are used for commercial use and not personal.
There are several brilliant motor insurance companies in UAE like Oman motor insurance and Tokio Marine motor insurance. Following is a list of some of the best motor insurance in UAE along with their providers:
Insurance Companies |
Motor Insurance Products |
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Oman Motor Insurance |
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AXA Motor Insurance |
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Al Fujairah National Insurance Company |
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ADNIC Motor Insurance |
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Noor Takaful Motor Insurance |
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Some other top providers of motor insurance in Dubai include RAK motor insurance,
It is mandated by the law to buy an insurance cover for your vehicle if you ever want it to be driven. However, there are several other reasons that make buying an insurance cover for vehicles an essential thing for every owner:
Just like any other insurance policy, there are two sure-shot ways of buying motor insurance in the UAE – online and offline. When it comes to buying motor insurance offline, the most basic way is of course through a motor insurance agent. But you can also buy motor insurance directly from a branch office of the insurance company. Either way, you will have to physically attend a few meetings with the agents or the concerned authority in order to get your affairs in order and submit the required documents to complete the process.
When you are buying motor insurance online, there are two ways you can go about that. The first is to buy it straight through the website of the insurance company and the second is to buy with the help of a motor insurance aggregator like Policy Bazaar UAE. Both these ways are equally secure, given that you only buy from trusted companies or aggregators. One big advantage that you can have while buying from an aggregator is that you will have the freedom to not only compare insurance plans offered by the same providers but also compare different providers themselves.
Renewing motor insurance in UAE is very easy. You can either make a call to your insurance agent if you have bought the insurance offline or visit the motor insurance online portal of the insurance company or the aggregator. Log in to your account and locate the renewal portal. As soon as you in, enter your policy number and other required personal details. Upload scanned documents and proceed to make payment to complete the process. Following is a list of documents you will need at the time of renewal of your motor insurance in Dubai or anywhere else in the UAE (hard copy or scanned):
Note that no claim bonus on your insurance can only be redeemed during the renewal of the insurance so make sure that you obtain an NCB certificate from your provider beforehand to redeem the bonus which will probably be applied as a discount on your premium amount. A no claim bonus is awarded to the insured if they do not make any insurance claim for the year or period concerned
Filing a claim for motor insurance in Dubai is very simple. You first need to inform your insurance company about the accident or incident for which you are filing a claim. Then submit all the required documents to the insurance company. An investigator will be assigned to your case who will assess all the details of the incident and you will be informed about the results in a few days only. You will also receive a tracking number for your claim which can be used to track the progress.
The documents required for filing a claim of motor insurance in UAE:
Ans. In simple terms, the Insured Declared Value of a vehicle is the market price of that vehicle at the concerning point of time. IDV is calculated by subtracting depreciation of the vehicle from the original showroom price on which it was bought.
Ans. The general validity period for motor insurance is 1 year however, some long-term motor insurance options allow you to buy 3-year or 5-year-long validity insurance plans as well.
Ans. A lot of factors can influence the decision of buying an insurance plan for your vehicle. Solely considering the value and condition of your vehicle, you should go with third-party liability insurance if your vehicle is almost at the end of its due driving years and you can afford to pay for the repairs yourself. Consider a comprehensive insurance plan of your vehicle if it is brand new, top model, and high-tech with expensive company-fitted parts. Or consider it if you happen to live in an accident-prone area.
Ans. The deductible, or the excess, is the amount that is to be borne by the insured themselves out of the total amount of the insurance claim payout. For example, if your insurance claim value is AED 5,000 and the deductible amount is 5% of the claim value, the insurance company will be liable to pay you only AED 4,750 (insurance claim amount – deductible amount) since the deductible amount is to be paid by the insured.
Ans. Simply contact your insurance company if you want to cancel your current insurance policy. They will guide you through the process which should take about a week or two to completely wrap up.
Ans. The excess or the deductible can be paid off in two ways. Generally, the insurer deducts the amount of the excess when paying the claim settlement amount. The other way is when the insurer directs the insured to pay the deductible first when the insured applies for the claim. However, the second scenario rarely ever takes place.
Ans. It is rather to keep in touch with the garage that is handling the repairs of your vehicles. Although, you will also be contacted automatically as soon as the repairs are done and the vehicle is ready to take home.
Ans. Simply contact the emergency services of your insurance company so that they can send a towing service for your vehicle.
Ans. Every insurance company has a cashless network of garages. These garages can be used to repair your vehicles if the repairs are covered by the motor insurance plan that you have.
Ans. Premium is calculated on the basis of several factors including the condition of your vehicle, the pre-existing damage on the vehicle, the deductible amount that you have chosen or fixed by the company, the type of coverage that you choose, and the add-ons that you have decided to add. Mind that, the more the deductible amount, the lesser the premium will be.
Ans. No Claim Bonus can be seen as a reward for every year you do not file a claim on your insurance policy. It is a bonus treat given in the form of a discount on your premium for the upcoming year. For example, if your motor insurance premium is AED 10,000 and the No Claim Bonus is 10% then you will only pay AED 9,000 for the concerned year.
Ans. Any basic motor insurance does not cover accessories in it unless you opt for add-ons. Add-ons are allowed to have opted only when you buy a comprehensive insurance plan. The accessories covered under an add-on may differ as per insurance providers although all basic electrical and non-electrical accessories are generally covered. Such as brake lights, fog lights, music system, air conditioner, alloy wheels, standard interior fittings, seat covers, and spoilers.
Ans. Yes, it is possible to cancel a motor insurance claim after you have filed it.
Ans. Yes, you can renew your motor insurance policy on online portals. Simply visit the site of the provider or your aggregator like Policy Bazaar UAE. Find the renewal portal. Fill out the form, add documents required and make the payment to renew the policy.
Ans. Yes, you can get a duplicate copy of your motor insurance. There are two ways to get a duplicate copy of your motor insurance – online and offline. You will have to first notify your insurance company and then file a formal FIR for the same if you want to procure the duplicate offline. After that comes a little bit of paperwork and a few visits to the nearest branch office. The process of obtaining duplicate copy of motor insurance online is simple. Just log in to your account on the insurer’s website and look for the download icon. Enter the details and go through with a simple verification process to download an e-copy. Once you have a soft copy, you can get it printed to use it as a hard copy as well.
Ans. The very first thing to do is to make sure that you and the other party (if any) are not injured critically. Call the police authorities (and the ambulance, if required) and take detailed notes of the accident along with pictures of the accident. File a police complaint immediately and get a copy of it. Inform your insurance company about the accident and the damages so that they can be taken care of right away if they are covered by your motor insurance plan.
Ans. Reinsurance is a kind of insurance that is purchased by insurance companies themselves from other insurance providers to protect themselves if a major risk claim happens to come. Reinsurance can be used to transfer a part of the claim settlement money to the other insurance company if it happens to be too big of a sum for the insured company.
Ans. It is best to renew your insurance before the expiration date comes and the policy expires. Most insurance companies may allow a grace period to renew your motor insurance which can become problematic. So, make sure you have renewed the motor insurance before the expiration date itself.