How to Find Your Car Insurance Policy Number in UAE?

What is a Car Insurance Policy Number?

A car insurance policy number is the unique code your insurer gives your motor policy. It links your car, your cover and your premium to one record in the insurer's system. Every claim, renewal and registration check uses this number to pull up your file.

In the UAE, every motor policy follows one of two standard forms set by the regulator: a Third Party Liability policy or a comprehensive Loss and Damage policy. Both carry a policy number on the policy schedule.

What does a UAE Car Insurance Policy Number Look Like?

There is no single national format. Each insurer builds its own. Most UAE motor policy numbers are a mix of letters and numbers, often 8 to 15 characters long, sometimes with a slash or a dash.

You will usually see it printed near the top of your policy schedule, under a label such as —

1. Policy Number
2. Policy No.
3. Certificate Number
4. Motor Policy Number

If you see a separate “Certificate Number” and “Policy Number,” they may differ. For claims and renewals, the policy number is the one the insurer asks for first.

Where Can I find My Car Insurance Policy Number in UAE?

There are four reliable places. Start with the first one that applies to you.

1. On your policy schedule or certificate (email)

When you buy or renew motor cover in the UAE, the insurer emails you a policy schedule, usually as a PDF. Your policy number is printed on the first page.

To find it fast —

• Open your email app.
• Search for “policy,” “certificate,” “insurance” or your insurer's name.
• Open the PDF and look near the top for “Policy Number.”
• Check your spam and junk folders if nothing shows up.

2. On your insurer's app or website

Every licensed UAE insurer has a customer login. Once you are in, your policy number is listed under your active plans.

• Open the insurer's app or website.
• Log in with your Emirates ID, registered email or a mobile OTP.
• Go to “My Policies” or “My Insurance.”
• Your motor policy number shows next to your car.

3. In the SMS or email you got when you bought the policy

Many insurers send a confirmation SMS or email the moment your cover starts. It often carries the policy number, the start date and the car details. Search your messages for the insurer's name or the word “policy.”

4. Through your broker or comparison site

Did you buy through a broker or a price comparison site? They keep a copy of your policy. Contact them with your Emirates ID and car details and they can resend your policy document with the number on it.

Good habit - Save your policy PDF in a phone folder and take one screenshot of the policy number. You will reach for it at renewal time, at registration and right after any accident.

How Do I Find My Policy Number through a UAE Government Portal?

Government portals are built mainly to show your insurance status — whether your cover is active, who your insurer is and when it expires. Some screens also show the policy number. For the exact number, your insurer's document or app is still the most reliable source.

Pick the portal for the emirate where your car is registered.

1. RTA and Dubai Drive (Dubai)

If your car is registered in Dubai, the RTA website and the RTA Dubai app show your vehicle and its linked insurance.

• Open the RTA Dubai app or website and sign in with UAE PASS.
• Go to Vehicle Licensing or Vehicle Status Inquiry.
• Select your car to see registration and insurance details, including your insurer and expiry date.

2. TAMM (Abu Dhabi)

TAMM is Abu Dhabi's official services platform. Log in with UAE PASS to see your Mulkiya, registration status and insurance validity in one place.

3. Emirates Vehicle Gate, EVG (all emirates)

EVG lets you look up details of your current car insurance policies and manage motor claims. Log in with your traffic code number or UAE PASS, then open the insurance section.

4. MOI UAE app (all emirates)

The Ministry of Interior app works across the country. Sign in, open Traffic and Licensing, tap My Vehicles and select your car to view its registration and linked insurance.

Important - If a portal shows your insurer's name but not the full policy number, note the insurer, then call them or open their app to read the exact number.

How Do I Find My Policy Number if I Lost All My Documents?

Stay calm as this is the most common case and it is easy to fix. Your insurer can read your policy number back to you once they confirm who you are.

Call your insurer's helpline and have these ready —

1. Your Emirates ID number.
2. Your car plate number or the chassis (VIN) number.
3. The registered mobile number or email on the policy.

Not sure which insurer you are with? See the next section first — a government portal can tell you the insurer's name, and then you call them.

Can I find My Policy Number Using Only My Emirates ID?

Yes. Your Emirates ID is linked to your records across UAE systems. You can use it two ways —

1. Call your insurer or broker. They verify your identity with your Emirates ID and read out the policy number.
2. Log in to the insurer's portal or app using your Emirates ID, then open My Policies.

Your Emirates ID number is not your policy number, but it is the key that unlocks it.

Why Do You Need Your Car Insurance Policy Number?

You need it more often than you think. It is the first thing asked at four key moments —

1. Filing a claim after an accident or theft.
2. Renewing your policy and your car registration.
3. Registering or transferring a vehicle, since valid motor insurance is required.
4. Confirming your cover is active before a long drive or a road trip.

Is My Policy Number the Same As My Emirates ID, Chassis or Mulkiya number?

No. These are four different numbers and people mix them up all the time. Here is what each one is for —

You can often use the Emirates ID, chassis or Mulkiya number to look up your insurance. But none of them is your policy number.

Related Links
Best Car Insurance Companies in Dubai
Chassis Number Check UAE
How to Check Car Insurance Status Online

FAQ's

You May Also Know

Health Insurance UAE | Best Health Insurance in Dubai | Pregnancy Insurance UAE | Car Insurance Abu Dhabi | Group Health Insurance | Home Insurance Dubai | Professional Indemnity Insurance