Qatar Airways – Top Features and Rules to Know as a Traveller


Secure Your Travel for Just AED 33*

  • Traveling to the UAE
  • Traveling out of UAE
We Are Rated




Insurance Partners

1 Million+

Trusted Customers

250 K+

Policies Sold

Emergency Medical Expenses Coverage
Medical Emergency
Loss of Baggage coverage
Baggage Liability
Trip Cancellation Cover
Trip Delay & Cancellation
Accidental Death coverage
Accidental Death

Qatar Airways is one of the finest airlines around the world with global repute. If you are looking for a comfortable and luxurious flying experience, you can certainly opt for Qatar airlines and enjoy its top-notch hospitality.

With that said, the airline has certain regulations and conditions that you must fulfil – failing with any of those can cause unnecessary hassles during your trip. To help you know all the major details about Qatar Airways, we will discuss everything that you need to know for a hassle-free travel experience with Qatar Airways – from top features to booking tickets, Qatar airlines baggage policy, and more.

Qatar Airways – An Overview

First launched in 1994 before being launched again in 1997, Qatar Airways is one of the most prominent international airlines to operate in six continents. As one of the fastest-growing airlines, this carrier connects over 150 locations daily across the world. It operates from its base and hub, the Hamad International Airport in Doha in Qatar.

Services Offered by Qatar Airways

Discussed below are the services and the types of seats offered by Qatar Airways –

1. First Class Seats

Qatar Airways has equipped its first-class seats with various luxurious amenities and services, with the list including massage facilities, a cutting-edge entertainment system, delectable food as per your taste, and more.

2. Business Class Seats

The airline offers the highest comfort for its passengers in the form of lie-flat seats, lounge access, delicious meals, a premium selection of alcoholic beverages, and more. ‘Qsuite’, a luxurious business-class cabin that Qatar Airways unveiled in 2017, is the airline’s latest expansion.

3. Economy Class Seats

Qatar Airways’ economy class seats are spacious and provide the utmost comfort at affordable rates as well. Their spacious seats in the Economy class provide adequate space to relax, eat, sleep, or simply stretch out.

4. Inflight Entertainment

Oryx One is Qatar Airways’ in-flight entertainment system. Except for a few Airbus A320 aircraft, almost every Qatar Airways flight has a customised television set for each of its seats. Moreover, the airline provides Wi-Fi aboard for connectivity.

How to Book Qatar Airways Tickets?

As mentioned earlier, travellers can enjoy a comfortable and luxurious flying experience with Qatar Airways. The same goes for its ticket booking, as you can book a Qatar Airways ticket from its official website without standing in lines or waiting for long.

Here’s how you can make a Qatar Airways booking from its website –

  1. On the main page, select your departing city and the city where you want to travel to
  2. Choose between a one-way or a return trip, and select the departure date. If you’re booking a round-trip, choose a return date as well.
  3. Select the number of persons and the class of travel you desire – economy, business, or first class
  4. Tap on the “Show flights” option
  5. Once the list of flights appears on the screen, select the time of the flight
  6. Enter passenger details on the next page and confirm
  7. Next, you can choose your preferred payment mode to make the payment, following which the ticket will be reserved. You will instantly receive the ticket at your registered email address and contact number.

You can also book a Qatar Airways ticket online on any of the authorised travel websites that offer flight booking services.

Travel and Entry Requirements with Qatar Airways

To ensure the safety of travellers, Qatar Airways will verify COVID-19 documents on departure and arrival such as PCR test results, vaccination documentation, and so on. You must also fill out, sign, and provide a Customer Acknowledgement Form at the check-in desk.

If you are travelling to the UAE, you would be required to provide proof that your insurance policy covers COVID-19 treatment costs.

UAE residents who have resident visas and are travelling from India, Bangladesh, Nepal, Sri Lanka, or Pakistan and intend to return to Dubai (DXB) or Al Maktoum (DWC) must first acquire permission from the General Directorate of Residency and Foreign Affairs (GDRFA).

Furthermore, at the initial point of entry at the airport, baggage clearance is mandatory.

What are the Luggage-Related Guidelines for Qatar Airways?

Here are some of the general luggage-related norms followed by Qatar Airways –

  • The Qatar Airlines baggage policy may vary as per the route and the cabin class. Thus, you should thoroughly read the baggage rules on your ticket.
  • The weight of any single piece of luggage must not exceed 32 kg or 70lb (for checked luggage)
  • Extra fees will be charged if the weight of your baggage exceeds the standard permitted weight
  • Passengers are not allowed to carry luggage that is round or tied with loose rope or string, irregular-shaped, or wrapped in blankets

Check out the following tables to determine how many luggage pieces (and their maximum weight) you can bring on your flight for different classes –

1. Economy Class

  Economy Classic Economy Convenience Economy Comfort
Flights from/to all locations 25kg (55lb) 30kg (66lb) 35kg (77lb)
Flights to/from Africa or the Americas 2 pieces (23kg/50lb each) 2 pieces (23kg/50lb each) 2 pieces (23kg/50lb each)
Hand baggage 1 piece (7kg/15lb) 1 piece (7kg/15lb) 1 piece (7kg/15lb)

2. Business Class

  Business Classic Business Comfort Business Elite
Flights from/to all locations 40kg (88lb) 40kg (88lb) 40kg (88lb)
Flights to/from Africa or the Americas 2 pieces (70lb/32kg each) 2 pieces (70lb/32kg each) 2 pieces (70lb/32kg each)
Hand baggage 2 pieces (33lb/15kg total) 2 pieces (33lb/15kg total) 2 pieces (33lb/15kg total)

3. First Class

  First Elite
Flights from/to all locations 50kg (110lb)
Flights to/from Africa or the Americas 2 pieces (70lb/32kg each)
Hand baggage 2 pieces (33lb/15kg total)

What are the Safety Guidelines of Qatar Airways?

Qatar Airways has revised its pre-travel guidelines to ensure that you are prepared for your trip without any major hassles. Keep the following points in mind before starting your journey –

  • To minimise contact at the airport, try to complete your check-in online
  • Wear a mask when travelling
  • Stay home if you have had COVID-19 symptoms within the last 14 days
  • Keep a 1.5-meter gap between you and other passengers at all times, and periodically wash your hands while travelling
  • Due to additional check-in requirements, there can be delays at the airport. Make sure you have time to check in and board your flight securely.

How to Check the Qatar Airways Status?

Visit the official website of Qatar Airways and type your name and booking reference number into the “Check Flight Status” box to view your PNR status for a flight.

To find out the status of your flight or seat reservation, you can also connect with the airline’s customer care department via phone. Whichever mode you opt for, keep the PNR details available. The PNR is a vital source of data for gate information, layover schedules, flight times, and more.

To check whether your flight is running as per its schedule, follow these steps –

  1. Visit the Qatar Airways website and select the ‘Flight Status’ option
  2. Put your flight number and other specified details in the appropriate fields
  3. Click on the ‘search’ button to get the most recent data on your flight status

How to Contact Qatar Airways?

You can connect with the airlines by dialling the Qatar airlines Dubai contact number, which is +971 600521473. You can also choose ‘Contact Center’ from the menu and send them an email using the ‘Contact us’ form if you still need help. Yet another option available for you is to visit their nearest centre for assistance.

Policybazaar UAE – Helping you navigate the wilderness of the insurance world!

More From Travel Insurance