Liva travel insurance offers comprehensive protection for your trips. It covers your unexpected travel inconvenience, medical emergencies, and personal losses while abroad. Its coverage is exclusively tailored to UAE residents and GCC citizens living in the UAE.
Another aspect of Liva is that you get flexible plans to choose from — such as Schengen, Holiday, and Executive Travel. Whether for leisure or business, the insurer ensures you are covered for emergencies like trip cancellations, baggage loss, medical evacuation, and personal liability.
With Liva trip insurance, you can travel hassle-free.
Why Choose Liva Travel Insurance?
With Liva, stay worry-free while travelling with proper coverage. Here are the perks that you get when you choose its travel coverage plan —
🛩️ Wide range of cover options — Schengen, Holiday, and Executive plans
🛩️ High medical coverage up to US$1,000,000 for emergencies
🛩️ Includes travel inconvenience, legal, and liability protection.
🛩️ Optional covers for Winter Sports, Golf, Cruise Travel, and more
🛩️ 24/7 worldwide emergency assistance support
🛩️ Instant and easy claims process via email or online submission
Key Features and Benefits of Travel Insurance Coverage by Liva
Before we dive into plan-specific details, let's look into the common features of the plans under the Liva travel insurance in the UAE —
✨ Worldwide assistance for medical and travel emergencies
✨ Flexible single-trip and annual multi-trip options
✨ Cashless medical assistance for emergencies abroad
✨ Fast and transparent claims processing
✨ Easy online policy management and renewal
✨ Customer support available round-the-clock
Types of Liva Travel Insurance
Liva has designed its travel insurance policies catering to the needs of all categories of travellers. You can explore the plans and choose one that best suits your requirements.
Schengen Travel
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Travel Inconvenience Cover For
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Accident and Death Benefits
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Medical and Related Expenses
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- Passport
- Personal Money
- Credit Card Fraud
- Travel Documents
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- Disappearance
- Strike, Riot, and Civil Commotion
- Accidental Death and Permanent Total Disability
- Hijack/ Robbery/ Assault/ Mugging
- Drowning and Suffocation by Poisonous Fumes, Gas, or Smoke
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- Repatriation of Mortal Remains
- Emergency Medical Evacuation and/or Repatriation
- Overseas Rehabilitation Allowance
- Emergency Medical Expenses
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Holiday Travel
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Travel Inconvenience Cover
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Accident and Death Benefits
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Medical and Related Expenses
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Liability and Legal Expenses
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- Home Contents Burglary (while you are out on a trip)
- Passport, Travel Documents, Credit Card Fraud, and Personal Money
- Delayed Baggage
- Personal Belongings and Baggage
- Travel Delay/ Abandoning Your Trip
- Missed Departure and Connections
- Cancelling Your Trip/ Trip Curtailment
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- Funeral Benefits
- Fractures
- Comatose State Lumpsum Benefit
- Strike, Riot, and Civil Commotion
- Drowning and Suffocation by Gas, Smoke, Poisonous Fumes
- Disappearance
- Assault/ Murder/ Hijack/ Mugging and/or Robbery
- Accident Death and Permanent Total Disability
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- Emergency Telephone Charges
- Dependent Child Protection
- Compassionate Visit of a Close Relative
- Hospital Allowance
- Repatriation of Mortal Remains
- Emergency Medical Evacuation and/or Repatriation
- Overseas Rehabilitation Allowance
- Emergency Medical Expenses
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- Legal Expenses
- Personal Liability
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Executive Travel
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Travel Inconvenience Cover
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Accident and Death Benefits
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Medical and Related Expenses
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Liability and Legal Expenses
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- Pet Care
- Home Contents Burglary (while you are travelling)
- Passport, Personal Money, Travel Documents, and Credit Card Fraud
- Delayed Baggage
- Personal Belongings and Baggage
- Travel Delay/ Abandoning Your Trip
- Missed Departure and Connections
- Cancelling Your Trip/ Trip Curtailment
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- Funeral Benefits
- Fractures
- Lumpsum Benefit for Comatose State
- Accidental Death Due to Common Carrier
- Strike, Riot, and Civil Commotion
- Drowning and Suffocation by Gas, Poisonous Fumes or Smoke
- Disappearance
- Assault/ Murder/ Hijack/ Mugging and/or Robbery
- Accident Death and Permanent Total Disability
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- Emergency Telephone Charges
- Dependent Child Protection
- Compassionate Visit of a Close Relative
- Hospital Allowance
- Repatriation of Mortal Remains
- Emergency Medical Evacuation and/or Repatriation
- Allowance for Overseas Rehabilitation
- Emergency Medical Expenses
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- Legal Expenses
- Personal Liabilities
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What are the Eligibility Criteria for Travel Insurance by Liva?
Check out the entry requirements for Liva travel insurance before applying for a policy —
- You must be a UAE citizen, resident, or GCC citizen living/working in the UAE
- The coverage is only for the countries included in your preferred policy
- Your age should not exceed 75 years
- Children under 18 years are covered only when accompanied by an adult
Documents to Apply for Travel Insurance Coverage by Liva
As part of the process, Liva needs the following documents for your application verification —
- Emirates ID or Passport of the travellers
- Emirates ID or National ID for KYC requirements
- Flight details (for trip verification)
Inclusions of Liva Travel Insurance
Here are the general inclusions of all the Liva travel policies —
- Emergency medical expenses, including hospitalisation and emergency dental treatment
- Medical evacuation and repatriation in case of serious illness or injury abroad
- Repatriation of mortal remains in the unfortunate event of death
- Accidental death and permanent total disability benefits
- Compassionate visit for a close relative if the insured is hospitalised abroad
- Dependent child protection if the insured adult is hospitalised or incapacitated, and the child has to be assisted in travelling back home
- Emergency telephone charges related to insured incidents
- Loss or theft of passport, travel documents, and personal money
- Travel inconvenience benefits such as trip cancellation, curtailment, missed departure, and travel delay
- Loss or delay of checked-in baggage
- Personal liability coverage for accidental injury or property damage to third parties
- Legal expenses coverage arising from incidents during the trip
Exclusions of Travel Insurance Plans by Liva
Refer to the general exclusions of Liva travel insurance plans in the table below —
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Exclusion
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Description
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War and Similar Perils
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Damage or loss caused due to civil war, rebellion, terrorism, revolution, act of foreign enemy, hostilities, military or usurped power
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Offshore
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Any bodily injury, expenses arising, loss destructions, or sickness contracted in any offshore activity
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Radioactivity
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Any loss, damage, or expense caused directly or indirectly by ionising radiation or radioactive contamination from nuclear fuel or waste
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Direct Insurance Sanctions and Embargo Clause
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If the policy coverage violates any law, regulation, embargo, or sanction, the insurer will not offer any coverage, benefits, or defence and will have no liability
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Important: Liva travel insurance coverage is not valid in —
- Yemen
- Crimea
- South Sudan
- Iran
- Sudan
- Afghanistan
- Iraq
- North Korea
- Somalia
- Republic of Congo
- Syria
- Central African Republic
- Sebastopol
The list may also include countries where war has been declared or after the country has been recognised as a ‘war zone’ by the United Nations.
Optional Coverage of Travel Insurance by Liva
With certain add-ons of Liva travel insurance, you can easily upgrade your plan. Depending on your travel requirements, you can choose from the list. Here are the key add-ons —
Winter Sports
- Covers you for losses incurred while participating in winter sports
- Coverage features include —
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Tobogganing
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Snowmobiling
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Mono Skiing
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Mogul Skiing
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Ice Skating (speed skating is excluded)
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Glacier Walking
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Sledging
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Dry Slope Skiing
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Cross country skiing on recognised routes and with a guide
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Off-piste skiing or snowboarding where accompanied by a qualified guide or instructor only
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On piste skiing or snowboarding on piste
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Note
- This cover is valid for not more than 21 days for an annual policy
- For a single trip policy, this cover can be valid for only up to 15 days
- The winter sports coverage is valid for those aged between 10 and 65 years
Note that this coverage is only valid between 1st December and 15th April in the Northern hemisphere. In the Southern Hemisphere, it’s valid only from 1st May to 30th September.
Cruise Cover
Some standard inclusions under this cover include —
- Change in Itinerary
- Missed Port Departure
- Unused Excursions
- Terrorism Extension
- Cruise Interruption
However, note that not every circumstance under these coverages is included in your Liva travel insurance.
How to Apply for Liva Travel Insurance?
- Visit www.livainsurance.ae or your nearest Liva Insurance branch across the UAE
- Choose the travel plan that fits your needs (Schengen, Holiday, or Executive)
- Provide the required documents and travel details
- Pay the premium and receive your policy documents
How to Claim Your Liva Travel Insurance Policy?
For Liva travel insurance claims, the procedure is quite straightforward. You can connect with the provider in case of an emergency. After you submit the necessary documents, the insurer will check your claim. If it’s confirmed, Liva will reimburse you for your losses.
Here are some details for filing a claim —
For claims under AED 2,500 or non-medical claims (e.g., trip delay, baggage loss) —
- Email: travelclaims.ae@livainsurance.com
- Online: Upload the claim form and documents under ‘Make a claim’ at www.livainsurance.ae
- Walk-in: Any Liva Insurance branch across UAE
- Helpline: 04–3029835 / 3029903
For 24-hour medical or travel emergencies:
Call +971 4 601 8777 immediately for assistance.
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