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Oriental Insurance Company (OIC), a renowned general insurance provider from India, has also expanded its business overseas to include the UAE for more than the last 60 years. The company is known for providing different types of insurance products, with its car insurance being a prominent product on the list. OIC car insurance provides financial protection to car insurance buyers at affordable prices across three types of car insurance – third-party liability, comprehensive car insurance, and fleet Insurance.

Whichever type of plan you have for car insurance in UAE, you may be required to contact the firm for any enquiries or assistance. In such instances, you can connect with Oriental car insurance customer care which can provide you with quick assistance or the most relevant information regarding your plan.

Keep reading below to find out how to connect with Oriental Insurance Company for motor insurance claims and general queries via the OIC car insurance customer care.

Oriental Car Insurance Customer Care Number Uses

You can utilize Oriental car insurance customer care for the following purposes -

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Oriental Car Insurance Customer Care for an Insurance Quote

As mentioned earlier, you can always reach out to oriental car insurance customer care to get a car insurance quote. Discussed below are the four major ways to do so -

  • Email

To find a quote for your shortlisted car insurance plans, you can send your query along with the vehicle and personal details via mail. The mail id for this purpose is motor@oicgulf.ae

  • Phone

To receive detailed information regarding any type of car insurance policy, you can contact the Oriental car insurance customer care number 800628873 (Ext -130/146).

  • Proposal Form

You can also fill out the proposal form with the required details to have one of the company’s representatives contact you after the submission of your application. One can find the proposal form on the motor insurance page of the official website.

The following details are to be filled in the proposal form-

  • Applicant’s details like name, mail address, address, business/profession, age, UAE driving license number (along with the date of issue and date of expiry)
  • Vehicle details like the registration number, Chassis number, Engine number, engine capacity, the tonnage of the vehicle (if commercial), year of manufacture, and so on
  • Approximate value of the vehicle without accessories
  • Value of accessories (approximate)
  • Accessories listed inside the motor vehicle
  • Accident history
  • Desired insurance period
  • Add-ons (if needed)

Besides these details, you will also be required to mention whether you wish to opt for third-party liability, comprehensive cover, or fleet cover, as well as the reason for changing existing insurers.

  • Directly Get a Quote

Located near the previous option of the proposal form is the “Get a Quote” option on the same page. You can click the same and another web page will appear which will require inputs regarding the following details:

  • Name and age of the insured/driver
  • Contact Number
  • Mail ID
  • Type of vehicle
  • Condition of the vehicle
  • Registration number
  • Type of cover
  • Accident history (if any)
  • MMV
  • Tonnage

After receiving the mentioned details (and other requested ones, if any), an insurance company representative will call and guide you regarding the remaining processes.

Oriental Car Insurance Customer Care for Enquiries

If a customer has any query related to car insurance, they can contact Oriental car insurance customer care headquarters or its branch in Dubai.


Sheikh Rashid Building | Bur Dubai Creek,

Above Bank of Baroda | 3rd Floor | Suite 303

Near Bur Dubai Abra Station

P.O. Box: 478 | Dubai |

Contact Details:  +971 4353 8688, +971 4353 1722, 800 628873

Email ID: customercare@oicgulf.ae

Branch Office

DWC Office Park

Building A3 | 1st Floor | Suite 107

Dubai South

Contact Details: +971 4353 8688 (EXT 165)

Email Address: lait@oicgulf.ae

To resolve any OIC car insurance-related queries, use EXT 130/146 for the number +971 4353 8688.

Oriental Car Insurance Customer Care for Motor Claims

If you need to make an insurance claim in a situation where your vehicle is damaged, you can contact OIC car insurance claims customer care and complete any of the following tasks:

  • Any query related to the claim procedure
  • Submit a car insurance claim
  • Track car insurance claim

You can track/submit a car insurance claim in any of the two ways -

  • Digital Mode
    1. Visit the official website of Oriental Insurance and find a link under the “Quicklinks tab” named “Claims” at the bottom of the page. After you click on it, a new web page will appear.
    2. Two options will be available for you: Submit a claim or track a claim. Select the required option.
    3. Fill up the required information which can include
      1. Oriental car insurance policy number
      2. Customer mail address
      3. Date of accident
      4. Place of accident
      5. Driver’s name
      6. Vehicle number
      7. Preferable garage place
      8. Police report details
      9. Driving License number
  • Through Telephone

You can call oriental car insurance customer care on 800 628873 to register a claim or if you want any assistance regarding claim tracking. For any claim-related queries or actions, you can also call +971 4 353 8688 [Ext 158/154/163]. Oriental car insurance customer care will receive your claim and initiate the resolution via a representative.

Key Takeaways

The customer care team of Oriental insurance is available round the clock to resolve all your car insurance queries or receive your claims and provide the required assistance. You can easily connect with OIC customer care online or even via phone if you need aid concerning your car due to damage, loss, theft, or other reasons. You can also track the status of your claim or submit general enquiries to customer care using the aforementioned modes.

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