The Roads and Transport Authority of Dubai is a government entity that takes care of all the services related to transportation, traffic and roads in Dubai. This includes everything from simple tasks like renewing your driving license to complex ones like ensuring seamless functioning of public transport system in Dubai. Founded in 2005, the Roads and Transport Authority of Dubai is an independent transportation authority in Dubai. In addition to everything that RTA Dubai oversees, it is also one of the biggest investors in Dubai’s infrastructure projects and development schemes.
The RTA headquarters are located in Dubai. There are several RTA-authorised centers, licensing authorities, bus ticket offices, happiness centers and marine offices spread across Dubai. In addition to that, you can also find NOL ticket machines, vehicle testing centers, driving schools and other authorised centres across Dubai. You can also use the RTA Dubai ‘find us’ tracker to reach the nearest authority as per your requirements. Given below is the address of the headquarters and RTA numbers for Dubai.
Al Garhoud, Street 5,
Marrakech Street, Next to Emirates Metro Station,
Dubai, United Arab Emirates
National Phone Number: +971 4 284 4444
Oversees Caller Number: +971 4 605 1414
FAX Number: +971 4 206 5555
Email Address: ASK@rta.ae
PO Box Number: 118899
One of the biggest things that the Dubai Roads and Transport Authority is responsible for is the public transportation system of the Emirate. From taxis to buses and the tram, RTA Dubai oversees and maintains all the different modes of public transportation in the Emirate.
NOL cards in Dubai can be used to travel in any of the available public transport in the Emirate. In addition to that, NOL cards can also be used for using paid parking spaces in Dubai. RTA Dubai website offers streamlined services to acquire, activate and recharge your NOL card anytime, anywhere with just a few taps and clicks. A minimum of AED 7.5 balance is required on an NOL card to use it. It is valid for Dubai metro, buses, the tram as well as Dubai ferry. RTA Dubai website can be used for NOL card services like top-up, new application, tracking the card, refunds, PIN reset, etc.
Dubai Metro is one of the most advanced metro services around the world, offering several luxury services to its users. There are two running lines of Dubai metro as of now – Red and Green. Cabinets in the metro are designed as per the types of users. For example, there are separate cabinets for women, NOL gold card users and general NOL card users. Free Wi-Fi access, CCTV surveillance, metro police, emergency calls and radio service links are some of the many features of Dubai Metro. You can travel in Dubai Metro using the NOL card itself.
A kind of train service, Dubai Tram is yet another well maintained public transportation service offered by the Dubai Roads and Transport Authority. It connects Dubai Metro to Palm Monorail, running along the Jumeirah Beach Road. Dubai Tram runs on ground-supplied electric connections and hence has no requirements for the generic cable structure. The coaches are air-conditioned with automatic screen doors. Special coaches are available for NOL gold card holders and women. All the same facilities available in Dubai Metro are also available in Dubai Tram. Yet again, you can access the Dubai Tram using your NOL card.
Dubai Bus is probably the largest public transport service network provided by RTA Dubai. It serves almost 370,000 passengers every day and covers more than 80% of the urban Dubai area. The Dubai Bus network has a fleet of 1,518 buses, 119 internal lines, 12 intercity lines, 35 lines to Dubai Metro stations, and 8 fast lines. Dubai buses can transport you not only anywhere in Dubai but also in other emirates. All buses are air-conditioned, and vending machines and a cafeteria are available at all bus stops. The buses themselves have e-card machines, wheelchairs and other special needs facilities, NOL card top-up machines, information screen and separate coaches for women. You can use the RTA Dubai website to know the timetable of the buses and to check fares. NOL cards are to be used for travelling on Dubai buses.
Yet another mode of transportation with free internet service, Dubai Taxi Service is one of the most flexible modes of public transport you can opt for in the Emirate. Taxis are operated by the Dubai Taxi Corporation and are available 24x7, even on holidays. You can simply get a taxi from any of the landmarks in Dubai, commercial centres or public places or book yourself one using the smart app from Dubai Taxi Corporation. Both generic taxis and limousines are available for rental here. Fare calculation machines are installed in every taxi and fares are regulated ideally. Airport taxi, ladies’ and family taxi, Hatta taxi, public taxi, limousine taxi, special needs taxi and rental taxis are some of the many types of services offered by Dubai Taxis.
Derived from the Arabic word ‘abara’ which means ‘to cross’, Dubai Abra services are all about transportation options to cross the waters of Dubai. The marine transport system is the traditional mode of transport in Dubai, which is still preferred by many people over other options. RTA Dubai now oversees the maintenance of Dubai Abra. Different available Arba services in Dubai include motorised Abra, air-conditioned Abra, petrol-based Abra, and electrical traditional Abra.
Go to the RTA Dubai website or download the application.
Look towards the menu given on the left corner of the website. Find ‘renew vehicle registration’ and click on it.
If you have lost or damaged your original vehicle registration documents, RTA Dubai can help you get a new set issued. The RTA Dubai website, the mobile app and the Smart Kiosk can be used to get the replacement set. Given below are the steps that you need to follow for getting duplicate or replacement registration documents:
RTA Dubai can be reached out to in case you want to transfer the ownership of your vehicle to another owner when selling the vehicle or giving it to your family member or friends. Given below is the complete process for the same:
The Roads and Transfer Authority of Dubai is the one and only authorised government entity that can offer you a driving license in Dubai. The process of obtaining a driving license can differ a little as per the type of driving license you require. The set of documents you will need is pretty much the same for all the different types of driving licenses. Let’s figure out how you can get a driving license from the RTA in Dubai:
Countries from all around the world with similar driving rules as the UAE are given the exempted status. Residents belonging to these countries can simply exchange their old license from their home country for a Dubai driving license without going through the whole process. Simply take the eye test from an authorised clinic, take all the required documents with you and submit them to the concerned section at RTA Dubai. Pay the Dubai driving license fee and get your license right away.
Your international driving permit will be required when you visit a foreign country as a tourist or for work and want to drive. Following are the steps to obtain one from RTA Dubai:
You can not only check but also pay your traffic fines at the Road and Transport Authority website. Given below are the steps that you need to follow:
RTA Dubai is one of the many places you can buy and recharge your Salik tag from. The required services can be accessed from the ‘Driver and Car Owner Services’ section, where you can find a dedicated section for your Salik account. Given below is the complete list of Salik services you can avail from the RTA Dubai website:
RTA Dubai is in charge of allocating distinguished plates, registering new license plates for vehicles, re-registering old plates, renewing the registration and replacing damaged or lost license plates. Apart from registering new license plates, everything else has to be done by the car owners themselves. New license plates are registered by the showrooms themselves. Let’s cover all the different functions RTA Dubai handles related to license plates:
This is applicable when you are set to buy a used car in Dubai and need to re-register the number plate in your name. Following is the complete process:
Just like the individual services offered for commercial and personal vehicles, RTA Dubai also offers vehicle owner and driver services for businesses and corporates. Given below is the complete list of all the services offered by the Dubai Roads and Transport Authority in the business and corporate section:
Ans: Yes, most RTA Dubai related services and tasks require you to be present physically. This does not apply to services that can be availed online via the RTA Dubai website or mobile application. Services that need you to be present physically include vehicle registration, transfer of ownership and registration of license plates.
Ans: Yes, any branch of the Dubai Road and Transport Authority can be visited to have your old driving license exchanged for a new Dubai driving license.
Ans: Yes, you can get all the required details about a vehicle from the Government of Dubai RTA. Visit the website and enter the registration details of the vehicle. Proceed to get all the available details of the concerned vehicle.
Ans: RTA Dubai offers export services for transferring your vehicle from one emirate to another. You will first need to unregister your vehicle from RTA in Dubai and then opt for the exporting services. Once the vehicle has arrived in the other emirate of your choice, you can re-register it in that emirate.
Ans: If you are applying for a new driving license from scratch, your driving school will do that on your behalf. You only need to get a test date assigned from the Dubai Roads and Transport Authority once you have completed all the internal assessments. The date for tests can be taken from the RTA Dubai website itself.
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