Noor Takaful Health Insurance Customer Care

Watania International Holding PJSC, formerly Dar Al Takaful PJSC, is a major player in the Takaful industry of the UAE.

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Noor Takaful, another prominent name in the UAE’s insurance world, was acquired by Dar Al Takaful. The latter then underwent a merger with the National Takaful Company in 2022, creating one of the UAE's largest Takaful entities in the form of Watania International Holding PJSC. 

Noor Takaful is renowned for its array of insurance products, which includes health insurance. Besides a range of coverage features, a key benefit of Noor Takaful health insurance is its customer care. 

Understanding the importance of a seamless customer experience, the company has gone above and beyond to ensure prompt and efficient resolution of your queries and concerns. 

In this article, we will learn more about Noor Takaful health insurance customer care. We will cover all the major details such as Noor Takaful health insurance contact number, mail address, and more. 

How to Contact Noor Takaful Health Insurance Customer Care? 

Whether you have questions about your policy or need to make a claim regarding Noor Takaful health insurance UAE, you can use various modes on any day of the week. 

Here’s how you can reach out to the Noor Takaful health insurance customer care team —

  • Phone: 800 WATANIA (800 928 2642)
  • Email:
  • WhatsApp 
    • Click on the WhatsApp icon on the ‘Claims’ page or 
    • Send a WhatsApp message on the number +971 800 928 2642

Noor Takaful Address 

If you prefer face-to-face interaction, you can visit your nearest office and connect with the Noor Takaful health insurance customer care team at these locations —

  • Downtown, The Galleries 2 – Level 13, 48883, Mina Jebel Ali, Dubai
  • Business Point Building, Showroom No. 3, Port Saeed, 27 4B Street, Al Khabaisi, Dubai
  • Al، Stadium, 4th Floor, Tower A, Al Jazira Sports, Muroor Road, opposite Dusit Thani Hotel, Abu Dhabi
  • Fathiya Lutfi Building, Next to Choithram, Abu Shagara, King Faisal Road, Sharjah

How to Submit Your Noor Takaful Health Insurance Claim?

You can easily connect with Noor Takaful health insurance customer care and submit your claim through any of these convenient channels —

  • Submit Online (NAS, Nextcare, Mednet) or via App (NAS, Nextcare): Noor Takaful offers an online platform for claim submission. In this mode, you can initiate the process from the comfort of your home through a browser or the official mobile app.
  • Whatsapp or Call: You can always connect with Noor Takaful via Whatsapp or call using the number 800 WATANIA (9282642).
  • Email: You can also reach out to the claim team by dropping an email at

Steps to File Noor Takaful Health Insurance Claim 

Filing a Noor Takaful health insurance claim is a straightforward process. Here are the 3 simple steps —

Step 1: Initiate the process by submitting your claim details on the official provider website.

Step 2: Upload or submit the necessary documents to support your claim. This may include invoices and any relevant reports.

Step 3: Wait for Noor Takaful to process your claim. Note that you may be asked for additional details or documents if required. 

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