With an Emirates ID, you can access all the government services and healthcare facilities across the UAE. Thus, it is important to keep all your personal details linked to the National ID updated. This includes your mobile number as well. If your contact number has changed or is inactive, you may miss critical OTPs and notifications. Having an understanding of how to change mobile number in Emirates ID eliminates the hassle of updating contact details later.read more
Written ByMousree DasSenior Content Writer (Expertise - Health and Travel Insurance)
Mousree Das
Senior Content Writer (Expertise - Health and Travel Insurance)
Mousree Das is a Senior Content Writer with a focused expertise in Health Insurance and Travel Insurance. She entered the insurance space in 2022 and has since built over 4 years of UAE industry experience, writing and updating 3000+ articles across 2000+ health and travel insurance topics, from plan comparisons and claims processes to visa-linked coverage rules. She makes the intimidating world of insurance easier to understand.
Reviewed ByToshita ChauhanBusiness Head - General Insurance
Toshita Chauhan
Business Head - General Insurance
Driving growth, partnerships, and digital distribution across the UAE’s insurance landscape. Focused on scaling B2C channels, building high-impact teams, and unlocking value through data-led strategy and product innovation. Passionate about transforming legacy insurance with tech, speed, and customer obsession.
Information on this page is for general guidance only - not personalised financial or medical advice.
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Plans shown as per selected filters. T&Cs apply
Your Emirates ID is linked to almost every essential service in the country, including bank accounts, loans, visas, healthcare, and more. Your registered contact number is used to send OTPs, alerts, and verification messages.
Whether you have lost your SIM or switched your provider, the process to update your new contact details is completely seamless. Here we discuss how to change Emirates ID mobile number using official ICA channels and answer common questions residents often search for.
How to Change Emirates ID Mobile Number?
Know how to change mobile number in Emirates ID through both online and offline channels–
Via ICP Smart Services Portal
Visit https://icp.gov.ae/en/.
Move to the ‘Data Update’ section.
Tap ‘Start Service’.
Follow the on-screen prompts, review the details carefully, and complete the payment.
Via an Accredited Typing Centre
Go to your nearest accredited typing centre, like Tasheel or Amer.
Give the operator your personal details, including the new mobile number, Emirates ID, and passport.
Complete the payment process.
After your request has been processed, you will receive a confirmation via SMS.
Keep the reference number handy to track the status of your request.
Via UAEICP Application
Download and install the UAEICP app on your device.
Click ‘Data Update/ Update Mobile Number’ from the ID Card section.
Complete the form with the required details.
Choose File Type> Residency and ID Type> Emirates ID.
Provide your email address, Passport number, and Identity number.
Change your current registered mobile number.
Type in the OTP for confirmation.
Make the payment and receive a confirmation message.
Benefits of Linking Your Emirates ID With Mobile Number
The following are key perks of having your mobile number linked to the UAE National ID–
Healthcare & Insurance Usage
Hospitals and insurance providers use Emirates ID details for cashless claims and patient verification.
Instant OTP Verification
Your registered number receives authentication codes for services like UAE Pass, ICA applications, and online government portals.
Access to Government Services
From residency application to visa application processing, an updated number ensures uninterrupted access and quick verification without any hassle.
Banking & Financial Security
Banks require your Emirates ID for account verification, credit card approvals, and transaction alerts.
Telecom Services & SIM Registration
Mobile operators consider the Emirates ID an important document for activating or updating SIM cards.
Avoid Service Delays or Rejections
An outdated number can lead to failed applications or missed alerts.
Updated your Emirates ID-registered mobile number through the ICA Smart Services website or mobile app using UAE Pass authentication.
Is there a fee to update the Emirates ID mobile number?
Yes, a nominal government service fee applies. The fee is displayed when you go to the payments page.
How to update mobile number in Emirates ID if the old number is inactive?
In case your current contact number, which is linked to the Emirates ID, is inactive, you can still update it online by verifying your identity or by visiting an ICA centre.
How long does it take to update the mobile number on the Emirates ID?
The duration to update your new mobile number depends on the channel you use. It may take hours or even a few business days to process your request.
Is it mandatory to keep my Emirates ID mobile number updated?
Yes, an updated number is essential to access the UAE government, insurance, banking, and telecom services.
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