How Long Does a Car Insurance Claim Take?
Buy Car Insurance in 30 Seconds !

4.7/5
44,090
Central Bank UAE Registration No.: - 123
Insurance Partners
Trusted Customers
Policies Sold
- Home
- Car Insurance
- Articles
- How Long Does a Car Insurance Claim Take?
.webp)
.webp)
Nupur Jain
Senior Content Writer (Expertise - Motor Insurance)
Nupur Jain is a Senior Writer at Policybazaar.ae with 4+ years of experience in the insurance industry. She specialises in car insurance and has built strong expertise in the UAE auto insurance industry by closely covering policy features, coverage options, premiums, renewals, claims, insurer offerings and vehicle ownership-related matters. Over the years, she has created 2000+ high-impact articles and covered 1000+ motor insurance topics, helping readers understand complex insurance jargons in a simpler and more practical way. Her work is focused on helping people compare options wisely, understand what truly matters in a policy and make more confident car insurance decisions based on their needs, budget and lifestyle in the UAE.


Toshita Chauhan Balochi
Chief Business Officer – General Insurance @ Policybazaar.ae
Toshita Chauhan Balochi has strong experience in the insurance and digital business space. At Policybazaar.ae, she works on making general insurance easier and more customer-friendly for people in the UAE. Her focus is on building simple, useful and transparent insurance journeys across motor, health and travel insurance products. She brings a clear business vision, strong industry understanding and a customer-first approach to the brand.
Getting into a car accident can prove catastrophic for your health and well-being, finances, and vehicle. However, with proper car insurance, you can file a claim and at least incur the costs of all the damages faced by your car.
Filing a claim is a simple process. However, if it is your first time filing for a car insurance claim, chances are that you might get confused during the process. One of the main questions that might come to mind at that time is “how long does an insurance claim take?”.
To resolve that query (and several more), we will discuss in the following sections when should you file the insurance claim, how long does an insurance claim take for a car, how can you speed up the claim process, and more. You will also get to find out the factors that may delay the settlement process and what exactly is involved in the claim process.
Best Car Insurance in UAE
Some of the best and the cheapest car insurance quotes in Dubai are:
- Comprehensive
- Third Party
What is the Right Time to File a Claim?
Car insurance is necessary to reduce the financial load caused due to a car accident. If you are planning to file a claim, take the factors discussed below into consideration.
- Who was involved in the accident? - If there were other automobiles, properties, or civilians involved in the accident, the claim will come under warranty. However, if no one other than you were involved in the accident, you may get a leeway discount.
- Is there any injury? - If someone is injured in the accident, you should first ensure first aid and call an ambulance followed by immediately filing for the claim.
- Which party is at fault? - Whether it was you or the other driver at fault, you should file for the insurance claim. If the other party is the defaulter, your insurance company will make sure that you receive justified compensation. On the other hand, if you are the defaulter, the car insurance company will assist you in paying off the damages done by you to the third party.
- The damages incurred - If the incurred damages are minor (like paint scratches or dents over the bumper), they can be paid out of your pocket. This can help you at the time of renewal with respect to the no-claim bonus.
- What are your deductibles? - If the cost incurred by the damages is less than the deductibles, you can pay for them yourself. However, this case is appropriate if you are the only party involved in the accident.
Car Insurance Addons
How Long Does an Insurance Claim Take for Cars?
Usually, a car insurance claim may take up to three weeks to be processed as the insurance company investigates the damages and the incident before compensating you for the loss. Some companies may directly inform about the processing time in specific days, say, 30 days for the claim settlement period.
The time taken for a car insurance in UAE claim to process also depends on the amount you are claiming as well as the type of claim you are applying for. For instance, a personal injury claim takes more time to process than a property damage claim.

What are the Types of Insurance Claims?
Generally, the more complicated the accident, the longer time insurance claim takes. Other than that, a key factor that determines how long does an insurance claim take concerning a car is the type of insurance claim you are filing, as there are different types of insurance claims that can be filed based on a scenario. With each claim type having a distinct process, the time taken for the settlement may vary.
While the settlement period varies for each applicant, the following are the types of insurance claims based on how long does a car insurance claim take for them generally:
Claims Taking Less Time to Settle
- Roadside assistance
- Glass replacement
Claims Requiring More Time to Settle
- Total loss claim
- Medical claim
- Physical damage claim
The medical claim and the total loss claim deal with more sums of money and include more people and organisations (police, court, insurance company).

Who All Are Involved in the Claim Process?
The number of people involved in an insurance claim also plays a key role in finding out how long does an insurance claim take. Listed below are the parties generally involved in the process:
- Drivers involved in the accident
- Insurance representatives from both the parties
- Auto repair professionals
- Medical staff and hospitals
- Attorney (in case there are conflicts or lawsuits)
Factors That Could Delay Your Claim Settlement
Several reasons exist that might delay your insurance claim settlement. However, the most frequent reasons for the same are as follows:
- Miscommunication: When you provide wrong information about the accident to the provider, you are responsible for slowing down the insurance claim settlement process and further complicating the case.
- Natural Calamity: If you are filing a claim for damages caused by natural disasters, the claim could be delayed. The reason, however, is different from the previous scenario here. As damages due to natural calamities can lead to a large number of claim appeals besides yours, the insurance companies may get overwhelmed and take more time to process than usual.
To prevent the delays in the processing of your car insurance claim, you should consider doing the following:
- Submit the Evidence Right Away: If you are involved in an accident, make sure that you click the pictures and note down the time and the location of the accident. This way, the insurance company will not be required to figure out all these details during the claim settlement process, which can accelerate the overall procedure.
- Be Prompt in Filing for the Claim: The best way to have your claim settled fast is to file one with the insurance company immediately after the incident happens.
- Be Available for the Insurance Queries: You should always keep yourself available in case the insurance company needs extra information to move the process swiftly.
Key Takeaways
- When filing for a car insurance claim, an important question that comes to mind is “How long does an insurance claim take?”. The answer to this query depends on several factors.
- The first factor to consider is whether or not should you file the claim based on the extent of the damages and more. Before filing the claim, you should also know about all the parties involved in the accident, whether there is any injury, and which party was at fault.
- The next thing to look into while finding how long does an insurance claim take is the type of insurance claim you are filing. If you are filing for a medical claim, total loss claim, or physical damage claim, chances are that it would take a longer time to settle the claim. On the other side, claims for roadside assistance and automobile glass replacement are comparatively quick to settle.
- If you don’t provide the right information, you can further elongate the claim settlement process and even create unnecessary complications in the case.
- To know how long does an insurance claim take for cars to settle in case of a natural calamity, it is essential to know that generally several claim appeals are submitted to the insurance companies in a short span when such disasters occur. Consequently, it may take a considerable time for the provider to settle the claim.
- To ensure an easy settlement of your claims, provide all the details and evidence regarding the accident in advance. Moreover, you should be quick in filing the claim and be ready for the investigation process (if required) in the course of the insurance settlement.
Related Links -
| Motor Claim Registration Toolkit |
| How to File Your Car Insurance Claim in the UAE |
| How to Claim Insurance for Car Accident in Dubai |
| How to Get No Claim Certificate from Insurance Company |
| Car Insurance Addons | |
|---|---|
| Personal Accident Cover | Agency Repair |
| Engine Protection Cover | IDV-Insured Declared Value |
| No Claim Bouns | Passenger Cover |
Dubai Car Insurance Guide
More From Car Insurance
- Recent Articles
- Popular Articles
Last Updated : 24 Aug 2026Emarat Car Wash in Dubai 2026: Services, Prices & LocationsExplore Emarat car wash services in Dubai, including prices, available services and locations. Find convenient Emarat car wash options for your vehicle.
Last Updated : 24 Aug 2026 Manual Car Wash in Dubai 2026 - Cost & Top PlacesFind the best manual car washes in Dubai, including prices, services, and top locations for a thorough and affordable car cleaning.
Last Updated : 24 Aug 2026Touchless Car Wash Dubai 2026 | Cost, Benefits & LocationsExplore touchless car wash services in Dubai, including prices, benefits and best locations. Know how touchless cleaning keeps your car clean without scratches.
Last Updated : 17 Aug 2026Waterless Car Wash Dubai 2026 | Cost & How It WorksExplore waterless car wash in Dubai, including 2026 rules, how to work, costs, benefits and eco-friendly cleaning methods. Know how to clean your car while saving water.
Last Updated : 17 Aug 2026Mobile Car Wash in Dubai: Best Home Car Wash Services & PricesExplore mobile car wash services in Dubai, including home car wash options, prices, benefits, and how to choose the right service for your car.
Last Updated : 17 Aug 2026Elite Car Wash Dubai : Services, Prices and LocationsExplore Elite Car Wash Dubai services, prices, and locations. Find available car wash options, costs, and key details to choose the right service for your car.
Last Updated : 09 Sep 2026How to Check Car Insurance Status Online in UAE - 2026Check Car Insurance Status Online - Checking your vehicle insurance status online in UAE with these methods RTA Website , EVG , MoI ,Policybazaar.ae & more.
Last Updated : 31 Jul 202610 Best Car Insurance Companies in Dubai, UAE - 2026Checkout the list of top 10 best car insurance companies in Dubai, UAE with their products & service benefits that they offer so you can choose best as per your needs.
Last Updated : 24 Mar 2026How to Transfer Vehicle Ownership in UAE - Process, Documents, FeesTransfer Car Ownership in UAE - Checkout Step by step guidance to transfer your car registration & ownership when you are selling or buy used cars in UAE
Last Updated : 21 Jul 2026Abu Dhabi Traffic Fines 2026 - Complete List, Payment & MoreGet the updated list of Abu Dhabi traffic fines for 2026, including speeding fines, number plate violations, reckless driving penalties, and more. how to check and pay Abu Dhabi Police traffic fines online.
Last Updated : 15 Jun 2026Abu Dhabi Parking SMS - Format, Codes, Types, Charges, How to PayGet the Comprehensive Guidance for SMS Parking in Abu Dhabi. Also know how to Pay for MAWAQIF Parking, Parking types and charges, Code List, Benefits, Extensions, & more about Abu Dhabi Parking SMS.
Last Updated : 19 Aug 2026How to Check Black Points on Your Licence in Dubai | 2026 GuideCheck black points on your Dubai driving licence online through Dubai Police, RTA,MOI UAE App, & more. Know the steps, required details, 24-point limit and penalties.














