How to Get Dubai Police Accident Report by Reference Number?

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Accidents can take a toll not only on your physical and mental health but also on your financial well-being, especially if you are the direct party affected by the accident. While filing an accident report is the first step, getting the report on time is equally important for insurance claims, legal procedures, and more. Let’s find out how to get accident report by reference number.

Reasons to Get Dubai Police Accident Report 

An accident report is an essential document that outlines the accident location, witness statements, the involved parties, and the police’s determination of the party at fault. 

The benefits of getting this report by reference number are detailed below:

  • Quick and Cost-Effective Claims Process – A police accident report helps speed up insurance claims by providing key details like the date, time, location, and people involved in the crash. This information helps insurers settle claims faster and with fewer delays.
  • Serves as Legal Proof – The report is an official legal document that includes eyewitness statements, photos, and observations from police officers at the scene. It becomes especially useful if legal disputes or lawsuits arise later.
  • Ensures Accuracy and Clarity – The report clearly outlines what happened, helping prevent misunderstandings or disagreements between parties. Everyone involved can rely on the same facts.
  • Required by Insurance Companies – Insurance providers often ask for a police report when processing claims. Submitting it ensures you meet their requirements and helps speed up claim approval and settlement.

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How to Get Dubai Police Accident Report by Reference Number Online?

You can effortlessly get it online, at the convenience of your home or office, through the official website. 

Here are the steps you need to follow to get the accident report:

  • Step1- Visit Dubai Police’s official website — www.dubaipolice.gov.ae
  • Step2- On the homepage, locate the ‘Services’ tab
  • Step3- In the dropdown menu, look for the ‘Traffic Services’ option
  • Step4- You will be directed to a new page dedicated to transportation services, and click on the ‘Reissuance of Accident Report after Traffic Accident’ option
  • Step5- You will find an application form where you will need to specify — reference number, contact information, and personal details
  • Step6- Review the form and submit it online
  • Step7- Once you submit the form, you will receive a transaction number
  • Step8- Once the application is completed, you will be sent the ways to access and collect your report. You can also download the Dubai Police accident report

Steps to Get Dubai Police Accident Report by Reference Number Offline

Another way to get a Dubai Police accident report with a reference number is by visiting the police station. 

Here’s the process you can follow: 

  • Step1- Go to the nearest police station
  • Step2- Go to the section that deals with the traffic issues
  • Step3- Request the designated police officer to provide you with the accident report copies
  • Step4- To get access, provide your Dubai Police accident report reference number and a valid ID like a passport or Emirates ID to the police officer
  • Step5- The officer will access the report and provide you with a printed or digital copy 

 

Alternative Ways to Get a Dubai Police Accident Report

Dubai Police Call Centre 

Dial 901 and ask the Dubai Police Call Centre to provide you with essential details regarding your report status or assist you in getting a copy of the report.

Dubai Police Email

You can also request this accident report with reference number by writing an email to mail@dubaipolice.gov.ae. 

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How to Get Dubai Police Accident Report Reissued?

If you end up losing your Dubai Police accident report or need a duplicate, you can easily retrieve it using the reference number that you received at the time of the accident. You can use the two methods mentioned above to obtain it. 

Who Can Reissue the Report?

The reissue is available for —

  • UAE nationals and residents
  • GCC nationals
  • Government entities – Local, diplomatic, or federal
  • Tourists and visitors
  • Companies (for vehicles involved in accidents)

NOTE — The service charge for report issuance is AED 100. There is an additional knowledge and innovation fee of AED 20. 

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Documents Required to Apply for Dubai Police Accident Report by Reference Number

While applying for a copy of your Dubai Police accident report, you will be required to submit specific documents as mentioned below.

  • Emirates ID Number - You need to submit your Emirates ID number while filling out the traffic accident report reissue form.
  • Driver’s License Number Plate and the Place of Issue - You will be required to enter your vehicle license number plate details and the Emirates where it was issued.
  • A Valid Email ID - A valid and active email ID that can be used for further communication is necessary.

Service Charges for Retrieving Your Dubai Police Accident Report by Reference Number

It is key to remember that a service charge is applicable while applying for the Dubai Police accident report. Following are the charges for retrieving your Dubai Police accident report.

Type of Fee Amount in AED
Service charge for issuing a copy of the accident report AED 100
Knowledge and Innovation Fee AED 20

You can pay the above-mentioned charges through the following payment methods for retrieving a copy of your accident report.

  • Through Cash - You can pay your service charges in cash at Smart Police Station (SPS centres) and service centres
  • E-Dirham - Pay conveniently in E-Dirhams for all online and offline applications
  • Debit Cards (Visa/Mastercard) - You can easily pay the service charges through debit cards (valid for both online as well as offline applications)

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Dubai Police Service Channels and Their Active Working Hours

If you opt for the offline mode of application, it is crucial to know the active hours for the Dubai Police stations and other service channels before visiting their offices. Here is the list of active working hours of various service channels of the Dubai Police.

Service Channels Active Working Hours
CID Active Round the Clock
Smart Police Stations Active Round the Clock
Dubai Police Stations 7 am to 10 pm

Important Terms and Conditions for Retrieving a Copy of Your Dubai Police Accident Report

The following are some important terms and conditions you should be aware of while applying for Dubai Police accident report.

  • Applications that involve legal obstructions are excluded from the expected duration of time.
  • As a customer, you can submit an application without the need for pre-registration in the digital channels.

Contact Details of Dubai Police for Getting Traffic Accident Reports

Given below are the contact details of Dubai Police for getting traffic police accident reports by reference number.

Dubai Police Call Center 901
Dubai Police Email ID mail@dubaipolice.gov.in
Official Address P.O. Box 1493 Dubai- United Arab Emirates

While the steps mentioned earlier are sufficient to obtain a Dubai Police accident report by reference number, here are some quick facts regarding the process.

Hacks to Easily Get Dubai Police Accident Report by Reference Number 

Getting your Dubai Police accident report is no big task. You just need to be prepared with all the documents and have relevant information. 

Here are some tips to get your this report with a reference number easily. 

  • Gather Information about the Accident – To get the report, first gather all the relevant information about the accident, including the date, time, location, and the parties involved. A police officer will mark the accident scene. Note the reference number of the scene that the police officer assigns. 
  • Enter the Reference Number on the Website – Enter the right reference number on the Dubai Police’s official website to get the accident report. 
  • Verify Your Identity – Establish your identity that you are one of the direct parties or the authorised representative, or the provider to access the police accident report. Provide the documents to substantiate it. 
  • Download Dubai Police Accident Report with Reference Number or Print a Copy – You can download or print the copy of the report from the Dubai Police website. Save the document so that it comes in handy when required. 

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Frequently Asked Questions

How long will it take to obtain a Dubai Police accident report?

It takes only 3 minutes to file your report, while you will get the final police report emailed within 24 hours once the police have completed their investigation. 

How can you file an accident report online in Dubai?

You can easily report your accident by visiting the Dubai Police’s official website. Make sure you present the relevant documents and proof of the accident.

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