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Dubai Healthcare City

Dubai Healthcare City is the largest healthcare ecosystem in the world. It is an economically free zone offering several medical facilities. The primary focus of this system is to provide quality healthcare, medical research, and education to all, including both nationals and expatriates.

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What is Dubai Healthcare City?

Dubai Health City was incorporated in 2002 in Dubai, UAE. The aim was to create a healthcare ecosystem that facilitates people to access comprehensive medical education, services, wellness centres, clinics, and hospitals. Besides, it encourages business by allowing 100% foreign ownership with free-zone perks and tax exemptions.

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The entire area has two different phases–

Phase 1

Located in Oud Metha, Phase 1 of the Health Care City Dubai has educational, wellness, and clinical facilities. This focuses on offering all major medical services. 

Phase 2

Phase 2 extends to wellness, residential areas, and focuses on medical tourism. It is located in the Al Jaddaf district, extending along the Dubai Creek waterfront. The motive is to bring and integrate the concept of wellness and a healthy lifestyle. 

Services Offered by Dubai Healthcare City

This medical system primarily provides you with the following services–

Finding Doctors and Medical Centres

The online portal of Dubai Healthcare City helps you locate doctors and clinics. You can even filter your search by speciality. Several hospitals and clinics are listed on the website along with their phone numbers and website links. 

Filing Complaints

The Dubai Health Authority is responsible for all medical complaints in Dubai Health City. Seamlessly sign in to your DHA account and register your concerns. 

Access to Community Directory

The community directory allows you to access a list of clinical inpatients, clinical outpatients, non-clinical, pharmacies, diagnostic centres and medical laboratories. Additionally, the patient escort service is also available for individuals. 

Top Features of Dubai Health City

Receive high-quality care –

  • Treatments across 8 hospitals 
  • 168 clinical facilities
  • 4,225 healthcare professionals 

How to Find a Doctor via the Health Care City Dubai Portal?

Conveniently find a doctor through this system’s portal with these quick steps–

  1. Visit the official website of Dubai Healthcare City
  2. Select ‘Find a Doctor/ Service’ from the ‘Patient’ drop-down menu. 
  3. Click ‘Doctors’ and find your preferred doctor from the list. 
  4. For easy search, you can use filters like speciality, gender, language, and nationality. 
  5. Once found, tap ‘Contact’ to view the contact number, email ID, and hospital website. 

What is MASAAR?

MASAAR is the interactive digital e-services platform of Dubai Healthcare City Authority (DHCC) designed to simplify and centralise access to a wide range of services for both existing free zone members and prospective partners. 

MASAAR helps you manage business setup, licensing, visa, and other regulatory processes online or via the associated customer service centre, offering a seamless experience and improved efficiency for healthcare professionals and organisations operating in the free zone. 

Events Hosted By Dubai Health City 

Dubai Healthcare City regularly organises and hosts a variety of events and seasonal programmes focused on health awareness, wellbeing, professional development, community engagement, and major healthcare forums. 

These include campaigns like cancer awareness seasons, fitness and blood donation events, community talks and symposiums, as well as participation in large healthcare exhibitions such as Arab Health. All these events are hosted to promote health education among everyone.

Where is Dubai Healthcare City located?

Dubai Healthcare City is spread across 2 phases. Phase 1 is located in Oud Metha, while Phase 2 is situated in the Al Jaddaf district along the Dubai Creek waterfront.

What facilities are available in Dubai Healthcare City?

DHCC offers a wide range of facilities, including hospitals, clinics, diagnostic centres, wellness centres, pharmacies, and educational institutions, supported by thousands of healthcare professionals.

How many healthcare providers operate in Dubai Healthcare City?

Dubai Healthcare City comprises 8 hospitals, 168 clinical facilities, and over 4,200 healthcare professionals delivering high-quality medical care.

How can I find doctors or medical centres in Dubai Healthcare City?

You can find doctors and clinics through the official Dubai Healthcare City online portal by using filters such as speciality, gender, language, and nationality.

What is MASAAR in Dubai Healthcare City?

MASAAR is the digital e-services platform of Dubai Healthcare City Authority that enables businesses and professionals to manage licensing, visas, business setup, and regulatory services efficiently.

Who handles medical complaints in Dubai Healthcare City?

All medical complaints related to Dubai Healthcare City are managed through the Dubai Health Authority (DHA) via its official complaint registration system.

What types of events does Dubai Healthcare City host?

Dubai Healthcare City organises events based on health awareness campaigns, wellness initiatives, professional symposiums, community events, and participates in major healthcare exhibitions to promote health education and engagement.

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