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Dubai Health Authority or DHA is a government entity that oversees healthcare projects and operations in the UAE. It was established in June 2007 by Sheikh Mohammed bin Rashid Al Maktoum, vice president, prime minister and ruler of Dubai. Dubai Health Authority was established in place of the Department of Health and Medical Services. The previous governing authority only focused on healthcare services. Dubai Health Authority was established with a broader perspective in mind. In addition to handling the delivery of medical services, DHA also supervises the growth of other sectors like medical tourism and professional licensing of healthcare professionals. In a general sense, DHA takes care of three areas – the healthcare sector, corporate development and shared support services.
The regulatory services are offered for healthcare professionals specifically. There are a total of 39 services offered which range from medical license upgrades to registrations, sick leaves issuance, license cancellations, etc. A few services can be utilised by customers as well, for example, insurance complaint requests. Other services are meant for government employees, for example, the ENAYA insurance application.
Dubai medical fitness services are provided to the residents and ex-pats who are already in Dubai or planning to move. It offers a variety of services which are all related to the medical health of the people arriving and working in the emirates. From glass industries to healthcare workers, agriculture industries and RTA driving licensing tests, every organisation in Dubai has to get their employees tested for good health by DHA medical fitness centres. Dubai medical fitness offers a variety of services like diagnostic tests and lab tests to both individuals and companies. The medical fitness certificates are offered after a successful screening. You can register for any available service on the DHA website. In addition to basic medical screening services, Dubai medical fitness portal also offers services like embalming services.
Given below are all medical services that DHA Medical Fitness centres offer:
Salem or Smart Salem is the medical centre that Dubai Health Authority runs. It is a paperless registration centre for Dubai medical fitness services. DHA runs it with the General Directorate of Residency and Foreign Affairs. Salem smart centre employs human beings as well as robots. Salem provides services like VISA stamping in addition to generic medical certification services of Dubai Health Authority. Salem is continuously working towards achieving the goal of 100% AI servicing in the UAE healthcare sector.
A total of 165 medical services are offered by DHA. These services include all kinds of preventive and healthcare services. One can easily utilise any medical service by registering and booking them on the DHA portal. Documents required for each DHA medical service may differ. So makes sure to check the eligibility criteria and procedure of utilising the service when you book it.
DHA MRN number or medical record number is a unique identification number that can be used by healthcare facilities to access your medical information. The MRN number from DHA is an individual identity of the residents and citizens of the UAE. You will need a valid emirates ID to generate this number and get yourself registered. Once you get your member’s registration number from DHA, your medical providers can upload and access your complete medical history on a single platform.
You can avail a total of 6 DHA vaccination service packages. These packages may include other medical services as well, depending on the type. Given below are descriptions of the same:
Covid-19 home DHA vaccination services are available to be utilised by all senior citizens of the UAE. Go to DHA and register to get your DHA MRN number. Once you have your DHA MRN number, you can go to the DHA vaccination portal and book yourself a home vaccination service. Once you have your appointment date, authorised personnel will come to your home and vaccinate you. Keep your emirates ID ready for DHA vaccination. This is free of cost service which is made available for UAE citizens only. Senior citizens and people of determination can take DHA vaccination using this service.
This is a comprehensive medicine package that offers complete preventive and rehabilitative services. DHA vaccination is also a part of this package. You can also get information about traveller vaccination with this package if you are planning to go outside of the UAE for work or vacation. Preventive vaccination is also available in this package for the included members in the package. You will need your emirates ID, health care, and health insurance card to get this service from DHA. You can either directly go for as a walk-in candidate or take an appointment for the same. Live DHA chat, personally going to the centre or the SALAM system can be used to make these appointments. The fee of this DHA medical service is AED 112.5. An additional fee will be charged as per the services you have chosen.
In addition to providing necessary care for people with infectious diseases, this DHA medical service also offers necessary DHA vaccination for infectious diseases. The provided vaccines include Covi-19 vaccines, flu vaccines, Tdap vaccines, chickenpox vaccine, Hepatitis B, HPV vaccine, Hepatitis A, Pneumoccocal, MMR, Shingles vaccine, and Meningococcal. In addition to these DHA vaccines, you can also get AIDS care, testing packages for infectious diseases, for example, Covid-19 testing. You will need your Emirates ID, passport insurance card, health card, and your referral request.
In addition to assessment for your travel plans and counselling, this DHA medical service also provides all necessary vaccination as per the place you are planning to go to. These DHA vaccination services are designed to reduce the risk of infectious diseases. You will need your health card, insurance card, any form of personal identity and emirates ID. Walk-ins and appointments both are welcome for this particular DHA medical service. Live chat, DHA toll-free number and DHA app and website can be used to get an appointment.
Dubai Health Authority also offers Covid-19 vaccination for all UAE residents and citizens older than 12 years of age. UAE residents with valid resident visas and emirates ID can avail of this service. Log in to the Dubai Health Authority website and create your DHA MRN number. Once you have your DHA MRN number, take an appointment for your vaccination. Appointments can be taken using the DHA toll-free number, DHA live chat, DHA smartphone application and DHA WhatsApp services. Once your appointment is booked, you can go get vaccinated in any of the nearby DHA medical centres. You will need your valid Emirates ID, copy of passport and resident visa to book this DHA vaccination service.
This particular DHA medical service is designed for children aged up to 5 years. In addition to DHA vaccination, you can also get screening services and doctor advice. You will need the child’s health card, insurance card, vaccination record and emirates ID. Take an appointment from the DHA SALAMA centre. You can also book DHA vaccination services from call centres, live DHA chat or by visiting one of the DHA medical centres personally. Doctor referral may be needed in case of non-essential vaccination.
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Dubai Health Authority also offers several administrative services. This includes services like birth certificate requests, booking and managing medical appointments, summer training programs, medical audits for special parking and SANAD cards, issuance of death certificates, overseas treatment requests, etc. The administrative services of the Dubai Health Authority are available for both healthcare workers and the general public. Every small and big administrative request can be processed via the Dubai Health authority online portal itself. Simply visit the admin services page, select the service you need.
Care Model Innovation: Designed to promote innovation in Dubai and ensure that every resident gets high-quality healthcare in the emirate.
Prevention and Healthy Lifestyle: Hope to promote a healthier lifestyle on both individual and community levels.
Dubai Health Authority Shreyan system is an online system that is used as a licensing system for healthcare professionals. Given below are the steps that you need to follow to register for a Sheryan account:
Dubai Health Authority has taken public health consideration to a much higher level with the establishment of DHA primary health centres. These primary care centres are also often referred to as DHA medical clinics. There are a total of 13 primary health centres maintained by the Dubai Health Authority. Given below are the complete details of all DHA primary health centres.
|Al Barsha Health Center||24 Hours||7 days a week|
|Nad Al Hamar Health Center||24 Hours||7 days a week|
|Al Safa Health Center||08:00 am to 8:00 pm||Sunday-Thursday|
|Al Badaa Health Center||24 Hours||7 days a week|
|Al Mankhool Health Center||08:00 am to 8:00 pm||Sunday-Thursday|
|Al Lussily Health Center||08:00 am to 8:00 pm||Sunday - Thursday|
|||03:00 PM to 08:00 PM||Friday|
|10:00 AM to 08:00 PM||Saturday|
|Al Khawaneej Health Center||24 Hours||7days a week|
|Al Towar Health Center||08:00 am to 8:00 pm||Sunday-Thursday|
|Nad Al Sheba Health Center||08:00 am to 8:00 pm||Sunday-Thursday|
|Al Mamzar Health Center||07:30 am to 9:30 pm||Sunday-Thursday|
|Al Mizhar Health Center||08:00 am to 8:00 pm||Sunday - Thursday|
|Abu Hail Health Clinic||9:00 am to 8:00pm|
|Za'abeel Health Center||08:00 am to 8:00 pm||Sunday-Thursday|
Dubai medical tourism club is a part of the Dubai Health Strategy plan by DHA. It aims to attract more and more visitors as well as healthcare workers in the UAE. This is a club that allows visitors to book healthcare facilities in the UAE, visit and try them. Healthcare providers in the UAE have to meet a certain criterion before they can be a part of this group and make their services available to tourists. The club allows international tourists to access all kinds of medical and cosmetic procedures in the UAE. Other portals you can one can use to book Dubai medical tourism services are the Dubai Healthcare Experience website and Abu Dhabi Medical Tourism portal.
A new initiative by Dubai Health Authority, Nabidh platform allows you to keep all your medical records in the UAE on a single platform and share them with different healthcare providers and doctors. A medical record number or MRN number DHA is generated when you register with Dubai Health Authority using the website or the application. DHA MRN number can be used by healthcare providers to access all your medical records in one go. This helps in keeping a better, more re4lastic track of patients’ medical history and offer them the required healthcare. Only DHA authorised medical centres and hospitals can access your medical information using your DHA MRN number though.
Dubai Health Authority is also responsible to establish basic guidelines for health insurance requirements in Dubai as per the ISHAD program. All residents of the UAE are required to have a proper health insurance plan in Dubai. There are guidelines established by DHA defining the minimum level of health insurance that shall be made available to all residents and citizens of Dubai. This minimal health insurance plan is known as the Essential Benefits Plan or EBP. The minimum sum assured of EBP held by a resident shall be AED 150,000. This also applies to group health insurance plans offered by employers. The essential benefits plan covers all emergency medical services, hospitalisation benefits, pre-and post-hospitalisation benefits and a few other added services.
Several portals and platforms can be used to contact Dubai Health Authority. The contact platforms can be used to book appointments for DHA medical services, register for DHA admin services, send queries, etc. Given below is the complete contact information of the Dubai Health Authority:
Ans: DHA or Dubai health authority is a government organisation that handles the healthcare sector of Dubai as well as a few other sectors.
Ans: You can visit Dubai Health Authority from Sunday to Thursday, 7:30 am to 4:30 pm.
Ans: Dubai Health Authority toll-free number is 800342. You can use it from anywhere within the UAE.
Ans: There are a total of 13 primary health centres that the Dubai Health Authority oversee.
Ans: You can get your health card number from any of the authorised DHA primary health centres. Once you have your health card number or patient id, visit any of the DHA hospitals or primary health centres and get your health card.
Ans: No non-residents of the UAE cannot get a health card from Dubai Health Authority.
Ans: A Health card is valid for one year.
Ans: DHA primary health clinics - Al Barsha Health Clinic and Nad Al Hamar Health Clinic have a separately dedicated travellers clinic in them. You can get travel-related health advice, medicines, medical check-ups and vaccination here.
Ans: Al Barsha Health Clinic and Nad Al Hamar Health Clinic have a 24-hour emergency unit.
Ans: DHA medical fitness test are:
Ans: HBA1C tests and physical examinations are done when you are applying to get your driving license.
Ans: Tawajood is a DHA medical testing service offered to expatriates working in corporate firms of Dubai and corporate groups. This service can be utilised as a group when working expatriates have to renew their work visas.
Ans: You can connect to Al Lussily using the number - (04) 5022519.
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