Q1. Do SALAMA Health Takaful plans cover maternity benefits?
Ans: Yes, Salam health insurance plans include maternity benefits, encompassing prenatal and postnatal care, coverage for miscarriages, deliveries, and any other maternity-related complications.
Q2. Do SALAMA Health Insurance plans provide international assistance?
Ans: Yes, Salam health insurance extends international assistance and grants access to a wide network of global healthcare providers for emergency medical procedures.
Q3. Are SALAMA Health Takaful plans flexible?
Ans: While the core plan remains standardised for accessibility, flexibility is provided with respect to choices in the annual limit, deductible, and network, allowing customisation according to individual needs.
Q4. Are there additional benefits in SALAMA Health Takaful plans?
Ans: Yes, Salam Health Takaful offers additional benefits like dental coverage, alternative medicine support, emergency mental health treatment, and the choice between direct billing within the network or reimbursement through the pay-and-claim method.
Q5. What is the annual limit for this health insurance plan?
Ans: The annual limit for Salama health insurance plan is AED 1 million.
Q6. Can I choose any hospital or clinic, or are there specific ones I must use?
Ans: You can choose from any of the network facilities for your medical services.
Q7. What is the coverage for prescribed drugs and medicines?
Ans: Prescribed drugs and medicines are covered with up to 20% co-pay requirement.
Q8. Are pre-existing and chronic conditions covered under this plan?
Ans: Yes, pre-existing and chronic conditions declared at the time of purchasing the plan are covered.
Q9. Are diagnostic tests like lab tests, X-rays, MRI, CT-Scans, and ultrasound covered?
Ans: Yes, diagnostic tests are covered with up to 20% co-pay requirement.
Q10. Does this plan cover alternative medicines such as osteopathy, chiropractic, homoeopathy, acupuncture, Ayurveda, or herbal treatments?
Ans: Yes, alternative medicines are covered subject to coverage terms.
Q11. What types of accommodation or room options are covered under this plan?
Ans: The health insurance plan provides coverage for private room accommodation.
Q12. Is there a deductible amount per consultation or visit to a healthcare provider?
Ans: A deductible of 20% (up to AED 50) may apply for each consultation.
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