How to Get Dubai Police Accident Report by Reference Number?
A Dubai Police accident report is an important document after a road accident in Dubai. It helps with car insurance claims, vehicle repair approvals, legal checks, and claim settlement. If you already have the accident reference number, you can use it to track the request or get the correct accident report copy through official traffic service channels. Keep your driving license, vehicle registration card, and contact details ready before starting.read more
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When Do You Need a Dubai Police Accident Report?
You need a Dubai Police accident report when a road accident in Dubai has to be recorded, verified, or shared for an official purpose. The report works as proof of the accident and helps confirm the vehicle details, driver details, and accident record linked to the case.
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You may need the report for:
- Car insurance claims after an accident
- Garage repair approval for accident-related damage
- Claim settlement with your insurance provider
- Vehicle damage records
- Police or traffic follow-up
- Legal or dispute-related checks
- Replacement copy requests if the original report is lost
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Important Note
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How to Get Dubai Police Accident Report by Reference Number Online?
You can get or track a Dubai Police accident report by reference number using official traffic service channels. Use the reference number for follow-up and keep your vehicle registration card and driving licence ready for verification.
Follow these steps:
- Step1- Open an official UAE traffic service portal (MOI) or smart app
- Step2- Search for ‘Request a True Copy of a Traffic Accident Report’ or ‘Traffic Accident Report Copy’
- Step3- Start the service and enter the required accident details
- Step4- Add your vehicle details from the vehicle registration card
- Step5- Add your driving license details
- Step6- Enter the accident reference number if the service asks for it
- Step7- Submit the request and follow the instructions shown on the official screen
- Step8- Pay the applicable fee through the available payment option
- Step9- Download the accident report copy or check your registered email once the report is issued
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Dubai Police Accident Report Download with Reference Number
You can download the accident report after the traffic accident report copy request is processed. The report copy can be requested through the MOI official website, mobile app, and service centre channels.
Note that the estimated delivery time for the traffic accident report copy service is 5 minutes.
Follow these steps to download or receive the report:
- Step1- Submit the traffic accident report copy request through the official service channel
- Step2- Enter the required accident, vehicle, and driver details
- Step3- Use the reference number for report follow-up, wherever required
- Step4- Pay the service fee through the available payment method
- Step5- Download the report when it appears on the screen or check your registered email for the issued copy
- Step6- Save the accident report as a PDF and share it with your insurance company or repair garag
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Important Note
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Documents to Get Dubai Police Accident Report by Reference Number
Keep your driving license and vehicle registration card ready before applying for a traffic accident report copy. These two documents help verify the driver, vehicle, and accident record linked to the request. You should keep these details ready:
| Requirement | Why It Is Needed |
|---|---|
| Accident reference number | To track or connect the request with the accident case |
| Driving license | To verify the driver’s details |
| Vehicle registration card | To verify the vehicle involved in the accident |
| Vehicle plate number | To match the vehicle record |
| Mobile number | To receive updates or OTP, if required |
| Email ID | To receive the accident report copy or download link |
| Emirates ID or passport details | To verify the applicant’s identity, especially during support or in-person requests |
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Fees and Processing Time for Dubai Police Accident Report Copy
The traffic accident report copy service has a fee of AED 100. You can pay through Visa, MasterCard, or E-dirham when applying through the official service channel. The estimated delivery time is 5 minutes for the traffic accident report copy service.
Here is a simple breakdown:
| Detail | Information |
|---|---|
| Service | Request a true copy of a traffic accident report |
| Fee | AED 100 |
| Payment options | Visa, MasterCard, E-dirham |
| Estimated delivery time | 5 minutes |
| Online access | 24/7 through website and smart app |
| Offline access | Service centre hours depend on the selected centre |
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Important Note
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Dubai Police Reference Number vs Accident Report Number
A Dubai Police reference number helps you track or follow up on a request submitted to Dubai Police. An accident report number is linked to the actual accident report issued after the accident record is created.
| Term | What It Means | When to Use It |
|---|---|---|
| Reference number | A tracking number for a Dubai Police request or case follow-up | Use it to check status, contact support, or follow up on a delayed report |
| Accident report number | A number linked to the issued accident report | Use it when sharing the report with your insurer, garage, or claims team |
| Traffic accident report copy | An official copy of the accident report | Use it for insurance claims, repairs, and official records |
What to Do If the Dubai Police Reference Number Does Not Work?
If your Dubai Police reference number does not work, first check the number and try again through the official service channel. A small typing mistake, old case detail, wrong mobile number, or incomplete accident record can stop the report from showing online.
Follow these steps:
- Step1- Recheck the accident reference number before submitting it again
- Step2- Use the same mobile number, email ID, and vehicle details linked to the accident case
- Step3- Keep your driving license and vehicle registration card ready for verification
- Step4- Try the traffic accident report copy service again through the official website or smart app
- Step5- Use Dubai Police Smart Police Station services to check the request status with the reference number
- Step6- Call Dubai Police on 901 for non-emergency support
- Step7- Call 999 if the matter is an emergency
- Step8- Email Dubai Police at mail@dubaipolice.gov.ae if you need official help with the request
How to Get a Lost Dubai Police Accident Report Reissued?
You can request a replacement copy if the original traffic accident report is lost. The official replacement service works through the website, mobile app, and service centres. The estimated delivery time is 5 minutes. Here’s what you need to do:
- Open the official UAE traffic services website or smart app
- Search for Issue Replacement for a Lost Traffic Accident Report
- Start the service and enter the previous accident details
- Add the vehicle and driver details
- Keep the vehicle registration card and driving license ready
- Verify the customer details
- Pay the service fee shown on the official payment page
- Receive the replacement report online or by email
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Important Note
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Common Mistakes to Avoid While Getting the Accident Report
You can avoid delays by entering the same details that were used when the accident was reported. The reference number, vehicle details, driving licence details, mobile number, and email ID should match the accident record. Avoid these mistakes:
- Entering the wrong reference number
- Using a different mobile number or email ID
- Typing the vehicle plate number incorrectly
- Applying without the vehicle registration card or driving licence
- Choosing the wrong service, such as a new accident report instead of a report copy
- Using unofficial websites or random download links
- Waiting too long to contact support if the report does not appear
Official Sources Used to Verify This Guide
This guide uses official UAE and Dubai Police service information to explain how to get a traffic accident report copy, check a Dubai Police reference number, and contact the right support channel.
| What We Verified | Official Source |
|---|---|
| Traffic accident report copy service, service channels, required documents, fee, payment methods, and 5-minute estimated delivery time | UAE Ministry of Interior traffic accident report copy service |
| Replacement service for a lost traffic accident report, required documents, fee, and working hours | UAE Ministry of Interior lost traffic accident report replacement service |
| Dubai Police reference number use for checking application/request status | Dubai Police Smart Police Station service catalogue |
| Dubai Police emergency number, call centre number and official email | Dubai Police Smart Police Station contact page |
Information Last Checked: April 2026.
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Frequently Asked Questions
Can I get a Dubai Police accident report without a reference number?
You need the reference number for faster tracking and follow-up. If you do not have it, use your vehicle details, driving license details, mobile number, or accident details to contact Dubai Police support. For non-emergency help, call 901 or email mail@dubaipolice.gov.ae.
Can tourists get a traffic accident report copy in Dubai?
Yes, tourists can request help for a traffic accident report if their vehicle or rented car was involved in an accident. They should keep their passport, driving license, rental car details, accident details, and reference number ready. For support, they can contact Dubai Police on 901.
Is the digital accident report accepted for car insurance claims?
Yes, insurers usually ask for the official accident report before starting a car insurance claim. The report helps confirm the accident record, vehicle details, and the case linked to the claim. Always share the official downloaded copy with your insurer, not a screenshot.
Can I apply for the report if the car is registered under a company?
Yes, companies can request a traffic accident report copy. The official traffic accident report copy service is available for companies, individuals, and government entities.
What should I do if the accident happened outside Dubai?
Use the traffic authority or police service linked to the emirate where the accident happened. The traffic accident report copy service can be requested through official channels, including the website, mobile app, and service centres. Keep the vehicle registration card and driving licence ready.
Can I edit the accident report after it is issued?
You cannot casually edit an issued accident report yourself. If any detail looks wrong, contact the concerned traffic authority or Dubai Police support and ask for the official correction process. Do not upload or submit a copy edited by yourself to your insurer.
What is the difference between an accident report copy and a lost accident report replacement?
An accident report copy gives you an official copy of an existing traffic accident report. A lost accident report replacement is used when the earlier report is lost and you need a replacement copy. The replacement service requires previous accident data, vehicle data, and related party details.
Do I need UAE Pass to get the report online?
UAE Pass may be needed for some online government services, especially if login or identity verification is required. Keep your UAE Pass ready before starting the request so you do not get stuck during verification.
How long should I keep the Dubai Police accident report?
Keep the report until the insurance claim, garage repair, and claim settlement are fully closed. It is better to save one copy on your phone, one on email, and one on your laptop for future follow-up.
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