How to Get Dubai Police Accident Report by Reference Number?

A Dubai Police accident report is an important document after a road accident in Dubai. It helps with car insurance claims, vehicle repair approvals, legal checks, and claim settlement. If you already have the accident reference number, you can use it to track the request or get the correct accident report copy through official traffic service channels. Keep your driving license, vehicle registration card, and contact details ready before starting.read more

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Written By

Nupur JainSenior Content Writer (Expertise - Motor Insurance)

Reviewed By

Toshita Chauhan BalochiChief Business Officer – General Insurance @ Policybazaar.ae

Last updated on 04 May 2026Editorial Standards

Quick Answer: Dubai Police Accident Report by Reference Number

You can get a Dubai Police accident report by reference number through official traffic accident report services. The reference number helps you track the request linked to your accident case, while your vehicle and driving details help verify the record.

For a traffic accident report copy, users can apply through the Ministry of Interior (MOI) website, mobile app, or service centres. The service requires a vehicle registration card and driving license. The estimated delivery time is 5 minutes. Online access through the website and smart app is available 24/7.

For Dubai Police follow-up, you can use the reference number to check the status of requests submitted to Dubai Police through the Smart Police Station service catalogue. You can also contact Dubai Police on 901 for non-emergency support or 999 for emergencies.

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When Do You Need a Dubai Police Accident Report?

You need a Dubai Police accident report when a road accident in Dubai has to be recorded, verified, or shared for an official purpose. The report works as proof of the accident and helps confirm the vehicle details, driver details, and accident record linked to the case.

You may need the report for:

Car insurance claims after an accident
Garage repair approval for accident-related damage
Claim settlement with your insurance provider
Vehicle damage records
Police or traffic follow-up
Legal or dispute-related checks
Replacement copy requests if the original report is lost

Important Note

For an official copy, the traffic accident report copy service lets users request a true copy of a traffic accident report issued by the police or by authorised private companies for minor accidents.
Keep the accident report safe even after your insurance claim is submitted. You may need it again during repair approval, claim review, garage coordination, or future follow-up with the insurer.

How to Get Dubai Police Accident Report by Reference Number Online?

You can get or track a Dubai Police accident report by reference number using official traffic service channels. Use the reference number for follow-up and keep your vehicle registration card and driving licence ready for verification.

Follow these steps:

Step1- Open an official UAE traffic service portal (MOI) or smart app
Step2- Search for ‘Request a True Copy of a Traffic Accident Report’ or ‘Traffic Accident Report Copy’
Step3- Start the service and enter the required accident details
Step4- Add your vehicle details from the vehicle registration card
Step5- Add your driving license details
Step6- Enter the accident reference number if the service asks for it
Step7- Submit the request and follow the instructions shown on the official screen
Step8- Pay the applicable fee through the available payment option
Step9- Download the accident report copy or check your registered email once the report is issued

Important Note

The official traffic accident report copy service works through website, mobile app, and service centres. Website and smart app access are available 24/7, while service centre timings depend on the selected centre.
For Dubai Police cases, use the reference number to check the request status through Dubai Police Smart Police Station services. This helps when the report is delayed, the download link is not received, or the accident report is not showing online.

Dubai Police Accident Report Download with Reference Number

You can download the accident report after the traffic accident report copy request is processed. The report copy can be requested through the MOI official website, mobile app, and service centre channels.

Note that the estimated delivery time for the traffic accident report copy service is 5 minutes.

Follow these steps to download or receive the report:

Step1- Submit the traffic accident report copy request through the official service channel
Step2- Enter the required accident, vehicle, and driver details
Step3- Use the reference number for report follow-up, wherever required
Step4- Pay the service fee through the available payment method
Step5- Download the report when it appears on the screen or check your registered email for the issued copy
Step6- Save the accident report as a PDF and share it with your insurance company or repair garag

Important Note

The traffic accident report copy service requires the vehicle registration card and driving license. Payment can be made by Visa, MasterCard, or E-dirham. The website and smart app access are available 24/7.
Keep the downloaded report safely. Insurance companies usually ask for it before opening or processing a car insurance claim after an accident.

Documents to Get Dubai Police Accident Report by Reference Number

Keep your driving license and vehicle registration card ready before applying for a traffic accident report copy. These two documents help verify the driver, vehicle, and accident record linked to the request. You should keep these details ready:

Requirement	Why It Is Needed
Accident reference number	To track or connect the request with the accident case
Driving license	To verify the driver’s details
Vehicle registration card	To verify the vehicle involved in the accident
Vehicle plate number	To match the vehicle record
Mobile number	To receive updates or OTP, if required
Email ID	To receive the accident report copy or download link
Emirates ID or passport details	To verify the applicant’s identity, especially during support or in-person requests

Important Note

If you are applying for a replacement of a lost traffic accident report, previous accident data is also needed. This includes accident details, responsible party details, victim or casualty details, and vehicle data.
Use the same mobile number and email ID that you check regularly. The issued report, payment update, or download link can be shared through the contact details entered during the request.

Fees and Processing Time for Dubai Police Accident Report Copy

The traffic accident report copy service has a fee of AED 100. You can pay through Visa, MasterCard, or E-dirham when applying through the official service channel. The estimated delivery time is 5 minutes for the traffic accident report copy service.

Here is a simple breakdown:

Detail	Information
Service	Request a true copy of a traffic accident report
Fee	AED 100
Payment options	Visa, MasterCard, E-dirham
Estimated delivery time	5 minutes
Online access	24/7 through website and smart app
Offline access	Service centre hours depend on the selected centre

Important Note

For a lost accident report, the replacement service also has an estimated delivery time of 5 minutes and works through the website, mobile app, and service centres.
Always check the final fee on the official payment page before paying. Extra charges can apply depending on the service channel, payment method, or case type.

Dubai Police Reference Number vs Accident Report Number

A Dubai Police reference number helps you track or follow up on a request submitted to Dubai Police. An accident report number is linked to the actual accident report issued after the accident record is created.

Term	What It Means	When to Use It
Reference number	A tracking number for a Dubai Police request or case follow-up	Use it to check status, contact support, or follow up on a delayed report
Accident report number	A number linked to the issued accident report	Use it when sharing the report with your insurer, garage, or claims team
Traffic accident report copy	An official copy of the accident report	Use it for insurance claims, repairs, and official records

What to Do If the Dubai Police Reference Number Does Not Work?

If your Dubai Police reference number does not work, first check the number and try again through the official service channel. A small typing mistake, old case detail, wrong mobile number, or incomplete accident record can stop the report from showing online.

Follow these steps:

Step1- Recheck the accident reference number before submitting it again
Step2- Use the same mobile number, email ID, and vehicle details linked to the accident case
Step3- Keep your driving license and vehicle registration card ready for verification
Step4- Try the traffic accident report copy service again through the official website or smart app
Step5- Use Dubai Police Smart Police Station services to check the request status with the reference number
Step6- Call Dubai Police on 901 for non-emergency support
Step7- Call 999 if the matter is an emergency
Step8- Email Dubai Police at mail@dubaipolice.gov.ae if you need official help with the request

How to Get a Lost Dubai Police Accident Report Reissued?

You can request a replacement copy if the original traffic accident report is lost. The official replacement service works through the website, mobile app, and service centres. The estimated delivery time is 5 minutes. Here’s what you need to do:

Open the official UAE traffic services website or smart app
Search for Issue Replacement for a Lost Traffic Accident Report
Start the service and enter the previous accident details
Add the vehicle and driver details
Keep the vehicle registration card and driving license ready
Verify the customer details
Pay the service fee shown on the official payment page
Receive the replacement report online or by email

Important Note

The service is available for individuals, companies, and government entities.
For Dubai Police cases, keep the reference number safely. It helps with follow-up if the lost report is not found online or the replacement copy is delayed. Call 901 for non-emergency Dubai Police support.

RTA/Driving License
Roads and Transport Authority (RTA)	Roads and Transport Authority (RTA) Dubai
Roads and Transport Authority (RTA) Sharjah	Transfer Car Registration
Driving License UAE	Driving License in Dubai

Common Mistakes to Avoid While Getting the Accident Report

You can avoid delays by entering the same details that were used when the accident was reported. The reference number, vehicle details, driving licence details, mobile number, and email ID should match the accident record. Avoid these mistakes:

Entering the wrong reference number
Using a different mobile number or email ID
Typing the vehicle plate number incorrectly
Applying without the vehicle registration card or driving licence
Choosing the wrong service, such as a new accident report instead of a report copy
Using unofficial websites or random download links
Waiting too long to contact support if the report does not appear

Official Sources Used to Verify This Guide

This guide uses official UAE and Dubai Police service information to explain how to get a traffic accident report copy, check a Dubai Police reference number, and contact the right support channel.

What We Verified	Official Source
Traffic accident report copy service, service channels, required documents, fee, payment methods, and 5-minute estimated delivery time	UAE Ministry of Interior traffic accident report copy service
Replacement service for a lost traffic accident report, required documents, fee, and working hours	UAE Ministry of Interior lost traffic accident report replacement service
Dubai Police reference number use for checking application/request status	Dubai Police Smart Police Station service catalogue
Dubai Police emergency number, call centre number and official email	Dubai Police Smart Police Station contact page

Information Last Checked: April 2026.

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Frequently Asked Questions

You need the reference number for faster tracking and follow-up. If you do not have it, use your vehicle details, driving license details, mobile number, or accident details to contact Dubai Police support. For non-emergency help, call 901 or email mail@dubaipolice.gov.ae.

Yes, tourists can request help for a traffic accident report if their vehicle or rented car was involved in an accident. They should keep their passport, driving license, rental car details, accident details, and reference number ready. For support, they can contact Dubai Police on 901.

Yes, insurers usually ask for the official accident report before starting a car insurance claim. The report helps confirm the accident record, vehicle details, and the case linked to the claim. Always share the official downloaded copy with your insurer, not a screenshot.

Yes, companies can request a traffic accident report copy. The official traffic accident report copy service is available for companies, individuals, and government entities.

Use the traffic authority or police service linked to the emirate where the accident happened. The traffic accident report copy service can be requested through official channels, including the website, mobile app, and service centres. Keep the vehicle registration card and driving licence ready.

You cannot casually edit an issued accident report yourself. If any detail looks wrong, contact the concerned traffic authority or Dubai Police support and ask for the official correction process. Do not upload or submit a copy edited by yourself to your insurer.

An accident report copy gives you an official copy of an existing traffic accident report. A lost accident report replacement is used when the earlier report is lost and you need a replacement copy. The replacement service requires previous accident data, vehicle data, and related party details.

UAE Pass may be needed for some online government services, especially if login or identity verification is required. Keep your UAE Pass ready before starting the request so you do not get stuck during verification.

Keep the report until the insurance claim, garage repair, and claim settlement are fully closed. It is better to save one copy on your phone, one on email, and one on your laptop for future follow-up.