Dubai Care

Established by His Highness Late Sheikh Rashid Al Maktoum, Dubai Insurance Company (DIN) is the first local company in the UAE. As a health insurance provider, it has over 250,000 members, a healthcare network of 3,310 providers, and a seamless, in-house claim reimbursement system, i.e., DubaiCare.

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HEALTH INSURANCE
AED 1 million Health cover starting @4/Day
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The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

As a DIN customer, you can access this in-house claim management system through the DubaiCare mobile application. This claim settlement system makes it easy to access the hospitals in case of emergency and ensures instant treatment in case of emergency.

In this write-up, we will learn more about the different DubaiCare networks, hospitals, and more.

Dubai Care Hospital List

Here is the list of major hospitals, clinics, and pharmacies associated with Dubai Care -

Network Name Healthcare Providers
Dubai Care N1
  • Magrabi Specialised Hospital - Al Khaleej Al Arabi Street, Al Mushrif, Abu Dhabi
    Contact Number - 02 4446565
  • Gulf Diagnostic Centre Hospital - Al Khaleej Al Arabi Street, Musafa Road, After Sheikh Mohammed Palace, Abu Dhabi
    Contact Number - 02 4177222
  • Thumbay Hospital LLC - Ras Al Khaimah Highway Road,  Next to Kia Motor Showroom, Ajman
    Contact Number - 06 7463333
  • Ajman Specialty Hospital - New Industrial Area, Hamdiya Road, Before EPPCO Petrol Station, Hamdiya, Ajman
    Contact Number - 06 7484999
  • Saudi German Hospital - Al Barsha 3, Opposite American School of Dubai, Al Barsha, Dubai
    Contact Number - 04 3890000
  • Mediclinic Parkview Hospital LLC - Al Barsha South Third, Dubai Contact Number - 04 4168723
  • Thumbay Hospital LLC - Sheikh Zayed Street, Next to Salah Shama Wedding Hall, Fujairah
    Contact Number - 09 2244233
  • Central Medical Polyclinic - Real Estate Services Building, Corniche Street, Khorfakkan, Fujairah
    Contact Number - 09 2387649
  • RAK Hospital - Al Qusaidat, Ras Al Khaimah
    Contact Number - 07 2074444
  • Sheikh Khalifa Specialty Hospital - Al Shohadaa Road, Ras Al Khaimah
    Contact Number - 07 2444444
  • NMC Royal Hospital - Al Zahra Street, Near Clock Tower Roundabout, Al Ghurair, Sharjah
    Contact Number - 06 5619999
  • Burjeel Specialty Hospital LLC - Al Fayha, Near Al Fayha Park, Sharjah
    Contact Number - 06 5075510
  • Thumbay Clinics LLC - King Faisal Street, Al Ras, Umm Al Quwain
    Contact Number - 06 7051533
  • Dr. Muna Khalfan Medical Centre - King Faisal Road, 202 Dana Building, Al Madar 1, Umm Al Quwain
    Contact Number - 06 7649222
Dubai Care N2
  • Mediclinic Hospitals LLC (Airport Road Hospital) - Airport Road, Sheikh Mohammed Bin Butti Building, Abu Dhabi
    Contact Number - 02 4944813
  • Burjeel Farha Hospital LLC - Asharej Commercial and Residential Centre, Bida Bin Ammar, Asharej, Al Ain City, Abu Dhabi
    Contact Number - 03 7099000
  • Amina Hospital LLC - Near Emirates NBD Bank, Al Quds Street, Ajman
    Contact Number - 06 7114444
  • Thumbay University Hospital Complex LLC - University Street, Al Jurf, Ajman
    Contact Number - 06 7705555
  • Clemenceau Medical Centre - Building 22, Dubai Healthcare City Phase 2, Al Jaddaf, Dubai
    Contact Number - 800262392
  • Dr. Ismail Day Surgical Centre - 41A, Wasl Hub, Al Wasl Building, Karama, Al Karama, Dubai
    Contact Number - 04 3962533
  • Northern Al Ahliah Medical Centre - Fathima Roundabout, Al Gurfa, Fujairah
    Contact Number - 09 2242512
  • Emirates Medical Centre - Sheikh Zayed Road, Beside Thomas Cook Al Rostomani, Siji Pharmacy Building, Fujairah
    Contact Number - 09 2233199
  • Zulekha Hospital - Zahra Road, Nasariya District, Sharjah
    Contact Number - 06 5658866
  • Al Saha Wa Al Shifa One Day Surgery Hospital - 3rd Floor, Rolla Mall, Rolla, Sharjah
    Contact Number - 06 5632618
  • Rana Hussain Specialist Clinic - Umm Al Quwain
    Contact Number - 06 7666026
  • Dr. Sunny Medical Centre - King Faisal Street, Umm Al Quwain Contact Number - 06 7666933
Dubai Care Exclusive N2
  • Danat Al Emarat Hospital for Women and Children LLC - Ben Al Jesreen Street, Abu Dhabi Gate, Abu Dhabi
    Contact Number - 02 6149999
  • Lifecare Hospital - Baniyas Street, Wathba, Gate No. 6 Al Raha Village, Abu Dhabi
    Contact Number - 02 5856333
  • Rashid Centre for Diabetes and Research - University Street, Al Jurf 1, Ajman
    Contact Number - 06 7147444
  • Northern Al Ahliah Medical Centre - Behind NBAD, Old Passport Road, Al Bustan, Al Waqf Building, Al Bustan, Ajman
    Contact Number - 06 7404941
  • Adam Vital Hospital LLC - 10th Street, Al Waleed Building, Al Garhoud, Dubai
    Contact Number - 04 2068999
  • Medcare Women and Children Hospital - Al Safa 2, Near Noor Islamic Bank, Sheikh Zayed Road, Dubai
    Contact Number - 04 4079166
  • Cosmomed - Al Sharqi Street, Opposite Safir Supermarket, Fujairah
    Contact Number - 09 2249545
  • Cosmesurge Clinics LLC - 3rd Floor, Al Wadi Tower, Ahmad Bin Abdullah Street, Fujairah
    Contact Number - 09 2230003
  • Nexus Medical Clinic - Shop No. 13, 14, 15, Al Jazeera Building, Next to Madina Supermarket, Opposite Mabani Steel Company, Jazeera Al Hamra, Ras Al Khaimah
    Contact Number - 07 2332134
  • Smile Care Medical Centre - Mezzanine Floor, Hamad Tower, Next to City Max Hotel, Opposite Hilton Hotel, Bin Daher Street, Al Nakheel, Ras Al Khaimah; Contact Number - 07 2282080
  • Central Hospital LLC - Al Zahra Street, Opposite Al Zahra Hospital, Maysaloon, Sharjah
    Contact Number - 06 5639900
  • Saudi German Hospital - Al Qulayaa Area, Intersection of Al Sharq Road with Sheikh Mohammed Bin Saqr Al Qasimi, Sharjah
    Contact Number - 8002211
  • Al Khaleej Medical Centre - Al Moualla Building, Al Rass Area, King Faisal Street, Umm Al Quwain
    Contact Number - 06 7651212
  • Yasmed Medical Centre - Al Kubaisi Building, Near Etisalat Roundabout, New Industrial Area, Umm Al Quwain; Contact Number - 06 5299064
Dubai Care N3
  • Al Salama Hospital - Hamdan Street, Tourist Club Area, Abu Dhabi Contact Number - 02 6711220
  • LLH Hospital Al Mussafah LLC - Mussafah, Ali Kahbous Al Zaabi, Abu Dhabi
    Contact Number - 02 5557711
  • Thumbay University Hospital Complex LLC - University Street, Al Jurf, Ajman
    Contact Number - 06 7705555
  • Jabal Seena Medical Centre - Ground Floor, Escape Tower, Sheikh Rashid Bin Humaid Street, Ajman
    Contact Number - 06 7402255
  • Aster Hospital - A9 Street, Muhaisnah 4 Street, Aster Hospital Building, Al Qusais Industrial Area 2, Al Qusais, Dubai
    Contact Number - 04 3766888
  • Medeor 24 x 7 Hospital LLC - Embassy District, Umm Hurair - 1, Sheikh Khalifa Bin Zayed Street, D88, Bur Dubai, Dubai
    Contact Number - 04 3500600
  • Dibba Medical Centre -  Opposite Al Sharq Hospital, Al Muhallab Dibba, P.O. Box - 13002, Fujairah
    Contact Number - 09 2447447
  • National Medical Centre - Gurfa Road, Beside Baby Shop Building, Fujairah
    Contact Number - 09 2232850
  • Thumbay Clinic LLC - Opposite RAK Insurance, Next to Doubletree Hilton Hotel, Al Jazah Road, Al Nakheel, Ras Al Khaimah
    Contact Number - 07 2267464
  • Al Oraibi Hospital - Al Muntasser Street, Al Oraibi Polyclinic, Ras Al Khaimah
    Contact Number - 07 2288511
  • W.Wilson Specialised Hospital - Opposite Taawun Mall, 1st Floor, Burj Building, Taawun, Sharjah
    Contact Number - 06 5771757
  • Dr. Ashok Menon Clinic - Abu Shagara Road, Flat No. 12, Level 1 City Tower, Abu Shagara, Sharjah
    Contact Number - 06 5530557
  • Medicom Pharmacy 33 Branch - Al Salama Roundabout, Al Salamah 1, Umm Al Quwain
    Contact Number - 06 7650014
  • Al Mulla Pharmacy - King Faisal Street, Near Carrefour Shop #6, Umm Al Quwain
    Contact Number - 06 7647364
Dubai Care N4
  • Seha Emirates Hospital - Al Ladeem Street, Abu Dhabi
    Contact Number - 02 4438999
  • Danat Al Emarat Hospital for Women and Children - Ben Al Jesreen Street, Abu Dhabi Gate, Abu Dhabi
    Contact Number - 02 6149999
  • Thumbay University Hospital Complex LLC - Ras Al Khaimah Highway Road, Next to Kia Motor Showroom, Ajman
    Contact Number - 06 7463333
  • Amina Hospital LLC - Near Emirates NBD Bank, Al Quds Street, Ajman
    Contact Number - 06 7114444
  • Charme Day Surgery Centre - Al Wasl Road, Villa No. 1035, Dubai Contact Number - 04 3808889
  • Mediclinic Parkview Hospital LLC - Al Barsha South Third, Dubai
    Contact Number - 04 4168723
  • Northern Al Ahliah Medical Centre - Fathima Roundabout, Al Gurfa, Fujairah
    Contact Number - 09 2242512
  • Dr. Eid Specialised Clinic - Hamad Bin Abdullah Street, Fujairah
    Contact Number - 09 2233311
  • Ras Al Khaimah Medical Centre - Villa No.-818, Gate No. - 6, Al Hamra Village, Ras Al Khaimah
    Contact Number - 07 2278308
  • Al Ghail Medical Centre LLC - Al Ghail Shopping Centre, Al Ghail, P.O. Box-12884, Ras Al Khaimah
    Contact Number - 06 5353004
  • Thumbay Clinic LLC - Behind City Max Hotel, Al Wahda-1, Sharjah; Contact Number - 06 5523177
  • Liberty Medical Centre - King Abdul Azeezst Al Saud Building, Flat #104, Sharjah
    Contact Number - 06 5599379
  • Dr. Muna Khalfan Medical Centre - King Faisal Road, 202 Dana Building, Al Madar 1, Umm Al Quwain
    Contact Number - 06 7649222
  • Rana Hussain Specialist Clinic - Umm Al Quwain; Contact Number - 06 7666026
Dubai Care N5
  • Burjeel Farha Hospital LLC - Asharej Commercial and Residential Centre, Bida Bin Ammar, Asharej, Al Ain City, Abu Dhabi
    Contact Number - 03 7099000
  • Lifecare Hospital - Baniyas Street, Wathba, Gate No. 6 Al Raha Village, Abu Dhabi
    Contact Number - 02 5856333
  • Aster Specialist Medical Centre - Al Manar Tower, Sheikh Rashid Bin Humeed Street, Opposite Honda Showroom, Ajman
    Contact Number - 06 5308057
  • Family Medical Clinic - Al Shamma Real Estate Building, Ajman
    Contact Number - 06 7457136
  • Aster Day Surgery Centre LLC - Kuwait Road, Al Mankhool Area, Al Raffa, Bur Dubai, Dubai
    Contact Number - 04 4400500
  • Dr. John Clinic - Al Nahda, Al Mozna Building, Al Qusais, Dubai
    Contact Number - 04 2617176
  • Makkah Medical Centre - Eid Musalla Road, Behind ADCB Bank, Barakat Building, Faham Street, Fujairah
    Contact Number - 09 2225051
  • Health First Pharmacy-21-Planet Pharmacy - Al Madhab Street, Near KM Trading, Dana Cinema Plaza, Fujairah
    Contact Number - 09 2234518
  • Al Ghail Medical Centre LLC - Al Ghail Shopping Centre, Al Ghail, P.O. Box-12884, Ras Al Khaimah
    Contact Number - 06 5353004
  • Al Hudaibah Medical Centre - Oman Street, Al Hudaibah Building, Al Nakheel, Ras Al Khaimah; Contact Number - 07 2222188
  • Aster Abu Tina Medical Centre - Sheikh Majid Bin Saud Bin Khalid Building, Ground Floor, Al Sharq Street No. 103, Abu Tina, Sharjah
    Contact Number - 06 5619045
  • Limar Medical Centre - 3rd Floor, Block B, Buhairah Corniche, Al Shamsi, Al Majaz 1, Sharjah
    Contact Number - 06 5744245
  • Al Khaleej Medical Centre - Al Moualla Building, Al Rass Area, King Faisal Street, Umm Al Quwain
    Contact Number - 06 7651212
  • Yasmed Medical Centre - Al Kubaisi Building, Near Etisalat Roundabout, New Industrial Area, Umm Al Quwain
    Contact Number - 06 5299064
Read More

Dubai Care Services

Listed below are the basic services offered by Dubai Insurance, the provider of DubaiCare network -

  • Examination, diagnosis, and treatment services
  • Radiology diagnostic services
  • Cancer screening and treatment
  • Laboratory benefits
  • Vaccines and immunisations

With DubaiCare, you can avail of the following benefits -

  • Locate a healthcare provider
  • Policy information, generate e-card
  • Submit and track reimbursement claims 
  • Corporate grade security for a member’s health details
  • Gain access to all dependent benefits and requests
  • Access network claims
  • Easy to track authorisation requests

List of Insurance Companies Associated with Dubai Care

DubaiCare is an in-house network operated by Dubai Insurance. If you are seeking reliable health insurance coverage, Dubai Insurance is a prominent option worth considering. With a diverse range of plans tailored to meet varying needs, Dubai Insurance ensures comprehensive protection and peace of mind.

Whether you're an individual, a family, or a business, you will find an extensive portfolio offering flexible solutions to suit your specific requirements with Dubai Insurance.

From basic medical coverage to comprehensive packages encompassing hospitalisation, outpatient services, and more, Dubai Insurance’s plans cover these all to safeguard your well-being. Moreover, their network of top-tier healthcare providers ensures access to quality medical facilities and services.

By choosing Dubai Insurance, you financially secure not only yourself but also gain access to prompt claims processing and efficient customer support.

How to File a Claim for Dubai Care?

Simply follow the steps below to file a claim via Dubai Care -

Register and Login

Visit DubaiCare at https://www.dubins.ae/beta/dubaicare. If you are a first-time user, you can register on the website using your Emirates ID and date of birth. If you don’t have an Emirates ID, you can connect with Dubai Insurance and get the e-card number to log in. Insured members can access their healthcare benefits using either the e-card number or Emirates ID.

Once you are registered, log in to the portal.

Visit the Claims Section

Visit the “Submit New Claim” section and keep the following information handy -

  • All the details like the insurance provider’s name, date of service, prescription, and the physician’s names
  • All the essential documents supporting your expenses including the medical report, original receipts, itemised invoices, and more 

Submit the Claim

To submit the claim, fill in all the information precisely. Upload or click pictures of all the requested documents - itemised medical form attested by your doctor with the hospital or the clinic stamp. The report should include the history of the current illness, previous illnesses, clinical history, and the prescribed medical tests or medication.

You would also need to attach the medical reports, hospital bills, and more.

Once done, click on the “Submit Claim” tab.

Once you submit the claim form, you will get an alert on your email, confirming that your claim has been submitted.

Note - You should submit the claim within 30 days from the date of treatment within or outside the network. The whole reimbursement process generally takes 15 to 21 business days. 

How to Connect with Dubai Care in Case of an Emergency?

To easily file a claim, you can download the user-friendly mobile application of DubaiCare. The following are the benefits of this Android- and iOS-compliant mobile application -

  • Easy registration process
  • Seamless claim reimbursement submission and tracking process
  • The mobile application saves your bank account information for claim reimbursement submission in the future.
  • Ease of finding a healthcare provider in the proximity
  • As a policyholder, you can easily access dependent benefits and requests made.
  • Easy access to network claims
  • Immediate ecard generation
  • Seamless authorisation requests tracking

It is important to note that DubaiCare works as an in-house Claims Management system and has a network of over 3,000 healthcare providers along with facilities to get second opinions, basic health examinations, multilingual medical staff, and more.

Another way to connect with Dubai Insurance is via Customer Support. For customer service, you can write an email to customerservice@dubins.ae. If you have a general inquiry, you can drop a mail at info@dubins.ae.

You can also visit the insurance provider at Dubai Insurance Head Office, Al Rigga Road, Deira, P.O. Box 3027, Dubai. To visit the Abu Dhabi branch, the address is Abu Dhabi Branch Office, Airport Road, P.O. Box 94797.

The contact numbers for the two offices are +971 4 2693030 (Dubai) and +971 2 6725572 (Abu Dhabi Branch).

Check out the FAQ section next for some more quick facts related to DubaiCare. 

Frequently Asked Questions

Q1. What are the types of networks available with DubaiCare?

Ans: The network types include N1, N2, Exclusive N2, N3, N4, N5 IP, N5 OP, and Dental.

Q2. What are the basic inpatient services provided under N5?

Ans: The fundamental inpatient services offered include private room accommodation, emergency treatment, treatment for pre-existing medical conditions, ambulance service, repatriation costs, and more.

Q3. Does DubaiCare cover maternity benefits?

Ans: Yes, DubaiCare does offer maternity benefits including both inpatient and outpatient consultations. The deliveries covered include normal delivery, medically required caesarian, and medically necessary terminations.

Q4. What are the top partners of Dubai Insurance?

Ans: Here are the main partners of Dubai Insurance Company -

  • Swiss Life Network
  • MaxHealth
  • Integra Global
  • William Russell
  • Momentum Insurance Agents
  • Harel Insurance
  • International Network of Insurance
Q5. How can you download DubaiCare mobile application?

Ans: You can easily download the DubaiCare mobile app from the Google Play Store or the Apple Store.

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