NAS Neuron

NAS Neuron, a cutting-edge innovation in the UAE's healthcare landscape, is revolutionising the way medical services are delivered. Powered by advanced technology and driven by a patient-centric approach, NAS Neuron aims to provide seamless and personalised healthcare experiences.

Health Insurance

4.6/5

23,923

google-logoReviews
next-icon

AED 1 million Health cover starting @4/Day

Selecting health insurance for
Self Only
Both Self and Family
Family without Self
Domestic Workers
Investor
Worldwide-Coverage-bgcode_e7f8ee
Worldwide Coverage
Wide-choices-bgcode_fcf5e5
Wide Choices
Expert-advice-bgcode_fcf0f0
Expert Advice
Policybazaar.ae is UAE's one of the largest digital insurance marketplace
People trust Policybazaar
4.6/5
23923icongoogleReviews
1 Million+Trusted Customers
21+Insurance Partners
250K+Policies Sold

The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.
The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

With a comprehensive network of healthcare providers, NAS Neuron offers a wide range of medical services such as consultations, diagnostics, treatments, and more. By leveraging state-of-the-art digital platforms, patients can conveniently access and manage their healthcare journey - from booking appointments to accessing medical records, all in one centralised platform.

NAS Neuron prioritises convenience, affordability, and quality in its healthcare offerings, ensuring that individuals receive timely and effective care. Through its integrated systems, NAS Neuron enhances the coordination and collaboration between healthcare professionals, facilitating accurate diagnoses, tailored treatment plans, and optimal patient outcomes.

In this article, we will delve into the services offered by NAS, its network hospitals, and insurance partners.

Types of NAS Neuron TPA Network Categories

Listed below are the NAS TPA network categories -

  • NAS Comprehensive/CN - Under this network category, the insured gets worldwide health coverage. In case of inpatient treatment, they can seek accommodation in a private room. The insured can opt for both direct billing and reimbursement facility - in case of reimbursement, only 80% of the bill will be settled via NAS TPA.
  • NAS General/GN - Under NAS General Network, the patient gets worldwide health insurance coverage. They can get treated in any of the network hospitals mentioned under the General Network.
  • NAS Restricted/RN - Under this network category, the patient can opt for direct billing as well as reimbursement if they get treated within a network hospital. If the patient gets treated outside the network abroad, at a hospital not listed in the NAS network, they can seek 100% reimbursement of the actual costs (supposed to be reasonable) or 100% of the usual and customary charges of the selected network hospital (whichever is less). If the patient is getting treated abroad but in a network hospital, they can get 80% of the actual costs as reimbursement.
  • NAS Super Restricted Network/SRN - Within this network category, patients have the option to choose between direct billing and reimbursement when receiving treatment at a network hospital. If treated outside the network abroad at a hospital not listed in the NAS network, patients can seek reimbursement of 100% of the reasonable actual costs or 100% of the usual and customary charges at a selected network hospital (whichever is lower). For treatment abroad at a network hospital, patients can receive reimbursement of 80% of the actual costs incurred.
  • NAS Workers’ Network/WN - Specially designed for Abu Dhabi visa holders, the NAS WN allows the patient to get treated anywhere in the world with an annual coverage limit of AED 250,000. The patient can seek inpatient treatment in a semi-private hospital room.

NAS Neuron Hospital List

Check out the table below for the list of network hospitals under NAS TPA -

Network Category Network Hospitals
NAS Comprehensive Network
  • Al Garhoud Private Hospital, P.O. Box: 36868 Dubai, UAE; Contact Number - +971 4 454 5181
  • Al Zahra Private Hospital, Dubai, UAE, 124412; Contact Number - +971 4 378 666
  • Aster Hospital, Kuwait Street, Mankhool, Next to Sharaf DG, Bur Dubai, DXB, 5566; Contact Number - +971 4 382 4800
  • Cocoona Day Surgical Centre, Villa 894, Al Raaji Street, Al Wasl Road, Umm Suqueim 1, Dubai, 73279; Contact Number - +971 4 394 1090
  • Burjeel Medical City, LLC, Mohammed Bin Zayed City, Abu Dhabi; Contact Number - +971 2 777 3333
  • Burjeel Hospital, Beside Dar Al Shifa Hospital, Junction Fatima Bint Mubarak (Najdah) Street with Hazza Bin Zayed Street, Abu Dhabi; Contact Number - +971 2 222 2332
  • NMC Royal Hospital, Khalifa City, Plot P-1, SE 4-16 Street, Zone 135, Abu Dhabi; Contact Number - +971 2 203 5000
  • Saudi German Hospital, Sheikh Ammar Bin Humaid Street (Besides CUCA [City University College of Ajman]), Al Tallah, Ajman; Contact Number - +971 8 007 44823
  • Thumbay Hospital, Near United Arab Bank, Sheikh Jaber Al Sabah Street, Al Nuaimiyah, Ajman; Contact Number - +971 6 746 3333
  • Ajman Speciality General Hospital, Sheikh Maktoum Bin Rashid Street, Ajman Industrial 1, Near Irani Market, Ajman; Contact Number - +971 6 748 4999
  • RAK Hospital, Al Juwais, Al Qusaidat, Next to RAK Medical and Health Sciences University, Ras Al Khaimah, P.O. Box: 11393; Contact Number - +971 7 207 4444
  • Al Rafidain Medical Centre, Near Kharan Roundabout, Al Ansari Building, Al Karran, Ras Al Khaimah; Contact Number - +971 7 233 5500
  • International Medical Centre, Villa #5, Near Al Saeed Super Market, Khuzam Road, Khuzam, P.O. Box: 1310, Ras Al Khaimah; Contact Number - +971 7 236 5366
  • Al Sharq Hospital, Corniche Road, Next to Umbrella Beach, Fujairah; Contact Number - +971 9 224 9999
  • Alfa Clinical, LLC, Near Fujairah Montessori, Al Basara Street, Fujairah; Contact Number - +971 9 222 2932
  • Dr. Mazen Al-Khalayleh Specialised Ophthalmology and Laser Clinic, M Floor M-3, Emirates Islamic Bank Building, Hamad Bin Abdulla Road, P.O. Box: 144, Fujairah; Contact Number - +971 9 222 1454
  • Burjeel Speciality Hospital, Near Al Fayha Park, Opposite Lulu Al Fayha, Sharjah; Contact Number - +971 6 507 5073
  • Zulekha Hospital, Al Zahra Street, P.O. Box: 457, Sharjah; Contact Number - +971 6 506 0182
  • NMC Royal Hospital, Al Zahra Street, Near Clock Tower, P.O. Box: 3499, Sharjah; Contact Number - +971 6 516 8821
  • Sheikh Khalifa General Hospital, Al Salama Street, Opposite Ministry of Social Affairs, Umm Al Quwain; Contact Number - +971 6 706 1111
  • Al Noor Clinic, Flat #1, 1st Floor, Sheikh Rashid Building, Jameya, Umm Al Quwain; Contact Number - +971 6 764 6373
  • Ultimate Advanced Q Medical Centre, Al Masa 4 Building, Office No. 205, King Faisal Street, Umm Al Quwain, P.O. Box: 002126; Contact Number - +971 6 765 4545
NAS General Network
  • Canadian Specialist Hospital, Ground Floor, Gulf Towers, Oud Metha, Dubai; Contact Number - +971 4 336 4444
  • Emirates Hospital, Jumeirah Beach Road, Opposite Jumeirah Beach Park; Contact Number - +971 4 349 6666
  • International Modern Hospital, Port Rashid Road Al Mankhool, Dubai; Contact Number - +971 4 406 3000
  • Blue Apple Hospital, LLC, Reem Island, Opposite Sorbonne University, Abu Dhabi; Contact Number - +971 5 595 23061
  • LLH Hospital, 16th Street, Sanaya-7, Industrial Area, Sector 43, M1 Musaffah, Abu Dhabi; Contact Number - +971 2 555 7711
  • Mediclinic Hospitals, LLC, Al Mada Complex, Next to Choithram Supermarket, Khalifa Street, Al Ain City, Abu Dhabi; Contact Number - +971 3 766 7666
  • Central Hospital LLC, Sheikh Zayed Street, Mysaloon Near Clock Tower, Sharjah; Contact Number - +971 6 563 9900
  • Sharjah Corniche Hospital, Corniche Plaza II, 10th Floor, Opposite Marbella Resort, Buhaira-Corniche Al Buhaira Street, Sharjah; Contact Number - +971 6 575 1222
  • Thumbay Hospital Day Care, Near Rolla Mall, Opposite Al Kabael Centre, Sharjah; Contact Number - +971 6 544 0555
  • Amina Hospital, Al Quds Street, P.O. Box: 5625, Ajman; Contact Number - +971 6 711 4444
  • Sheikh Khalifa General Hospital, University Street, Ajman; Contact Number - +971 6 711 8307
  • Thumbay University Hospital Complex, Al Jurf, Rashid Al-Khadar Street, Ajman; Contact Number - +971 6 770 5555
  • Sheikh Khalifa Specialty Hospital, Al Shohada Road, Truck Road. Ras Al Khaimah; Contact Number - +971 7 201 10371
  • Al Hudaibah Medical Centre, 1st Floor, Al Hudaibah Building, Next to Al Nakheel Pharmacy, Oman Street, Al Nakheel, Ras Al Khaimah; Contact Number - +971 7 222 2188
  • Al Reef Medical and Orthodontic Clinic, Muntasir Road, Near Manama Hypermarket, Al Nakheel, P.O. Box: 858, Ras Al Khaimah; Contact Number - +971 7 228 3838
  • Thumbay Hospital, Sheikh Khalifa Bin Zayed Road, Next to Fujairah Football Club and Stadium, P.O. Box: 7585, Fujairah; Contact Number - +971 9 224 4233
  • National Medical Centre, Same Building of Arabian Auto Parts, Beside Fortune Royal Hotel, Rugaylat Road, Gurfa, Fujairah, P.O. Box: 1360, Fujairah; Contact Number - +971 9 223 2064
  • Al Hayl Medical Centre, Al Hayl Industrial Area, Opposite Fujairah Plastic Factory, Fujairah; Contact Number - +971 9 222 1920
  • Sheikh Khalifa General Hospital, Al Salama Street, Opposite Ministry of Social Affairs, Umm Al Quwain; Contact Number - +971 6 706 1111
  • Dr. Anmar Dental Centre, Flat 207, Alandus Building, King Faisal Road, Al Ras Area, Umm Al Quwain, P.O. Box: 002036; Contact Number - +971 6 545 2542
  • Dr. Muna Khalfan Medical Centre, Flat No. 202, Al Dana Building, Near NBQ Bank, Umm Al Quwain; Contact Number - +971 6 49 222
NAS Restricted Network
  • Aster Specialist Medical Centre, International City, The Pavilion Mall, Retail-10, ICP-RT-11/11A/11B, France Cluster, International City, Dubai; Contact Number - +971 4 427 9554
  • Moopen Polyclinic Branch of DM Healthcare LLC, Al Muteena, Al Muteena Building, Project 1, 8703, Dubai; Contact Number - +971 4 344 0250
  • Lifeline Hospital LLC, Adjacent to The Gardens, Next to Jebel Ali Primary School, 49886, Dubai; Contact Number - +971 4 884 5666
  • ADNOC-Al Ruwais Hospital, Al Ruwais, Al Dhafra Region, Abu Dhabi; Contact Number - +971 2 602 0535
  • Danat Al Emarat Hospital for Women and Children, Abu Dhabi Gate City, Abu Dhabi; Contact Number - +971 2 614 9999
  • New Medical Centre Specialty Hospital, Opposite Baladiya Park, Shakhboot Bin Sultan Street, Near Ayla Hotel, Al Ain, Abu Dhabi; Contact Number - +971 3 755 5999
  • Emirates International Hospital, Al Muntazah Street, Near Coral Beach Hotel, Sharjah; Contact Number - +971 6 516 9100
  • Al Furqan Medical Centre, Salem Saeed Omai Al Jaberi Building, Fourth Industrial Street/ Industrial Area 11, Sharjah; Contact Number - +971 6 535 3868
  • Access Al Rolla Medical Centre, Ibrahim Mohammed Al Medfa’a Street, ADNIC Tower, Opposite Union National Bank, Rolla, Sharjah; Contact Number - +971 6 561 2050
  • Al Nebras Medical Centre, Golf 2 Tower, Mezzanine Floor, Al Muntasir Road, Opposite ADIB, Ras Al Khaimah; Contact Number - +971 7 227 7007
  • RAK Hospital, Al Juwais, Al Qusaidat, Next to RAK Medical and Health Sciences University, Ras Al Khaimah, P.O. Box: 11393; Contact Number - +971 7 207 4444
  • Aster Medical Centre, Next to Malabar Gold and Diamonds, Opposite United Arab Bank, Al Nakheel, Muntasir, Ras Al Khaimah; Contact Number - +971 7 233 8866
  • Abdul Aziz Medical Centre LLC, Al Salam Building, Floor F, Office No. 5, Sheikh Maktoum Bin Rashid Street, Al Hamadiya, Ajman; Contact Number - +971 6 731 0722
  • Al Rukn Medical Centre, 1st Floor, Room #18, Building #3, Manr Al Amar, Opposite Al Hooth Supermarket, Ajman; Contact Number - +971 6 740 2209
NAS Super Restricted Network
  • Al Tadawi Specialty Hospital LLC, Al Tadawi Hospital Building, Umm Ramool Road, Near RTA Headquarters, Al Garhoud, Dubai, P.O. Box: 13079; Contact Number - +971 4 230 9999
  • NMC Hospital, Plot No. - 598-639, In front of Green Community, Al Zarouni Building, Dubai Investment Park 1, Dubai; Contact Number - +971 4 801 9129
  • Cedars-Jebel Ali International Hospital, Street No. 2, Jebel Ali Freezone, P.O. Box: 17666, MENA Jebel Ali, Dubai; Contact Number - +971 4 881 4000
  • Al Abeer Medical Centre Day Surgery Unit LLC, Building Number 5022, Fatima Bint Mubarak Street, Abu Dhabi; Contact Number - +971 2 633 0440
  • Burjeel Farha Hospital, Ashraj District, Bida Bin Ammar Road, 17th Street, Al Ain, Abu Dhabi; Contact Number - +971 3 709 9000
  • Medeor 24x7 Hospital, Opposite Empost, Madinat Zayed Area, Muroor Road, Abu Dhabi; Contact Number - +971 2 690 0600
  • Aster Hospital, Sheikh Saqr Bin Khalid Ali Qasimi, Al Bu Daniq, Sharjah; Contact Number - +971 4 440 0500
  • Aster Muwaileh Medical Centre, Bin Tharyem-8, Ground Floor, Muwaileh, BH Street, Sheikh Mohammed Bin Zayed Road, Sharjah; Contact Number - +971 6 535 8027
  • Ahlan Medical Centre, Above Maharajan Discount Centre, Opposite Sahara Centre, P.O. Box: 1498, Al Nahda, Sharjah; Contact Number - +971 6 530 5882
  • Al Afia Medical Centre, Al Jazeera Port Road, Near Al Hamra Pharmacy, Ras Al Khaimah; Contact Number - +971 7 244 7323
  • Carepoint Medical Centre, Bin Dhaher Road, Al Nakheel, In Front of Naeem Mall, Ras Al Khaimah; Contact Number - +971 7 233 3370
  • Marhaba Medical Centre, GF-02, Al Nakheel Building, Near Al Hooth Supermarket, Al Muntasir Road, Ras Al Khaimah; Contact Number - +971 7 236 4667
  • Al Shifa Medical Specialist Centre, Office #101, Bin Hamoodah Building, Al Badr Street, Al Bustan, P.O. Box: 922, Ajman; Contact Number - +971 6 744 9498
  • Golden Star Children’s Clinic, Ground Floor, Noor Building, Beside Ajman One Tower, Rashidiya 3, Ajman; Contact Number - +971 6 742 2730
  • Northern Al Ahliah Medical Centre, Al Waqf Building, Ground Floor, Behind Ajman General Post Office and NBAD, Ajman; Contact Number - +971 6 740 4941
  • Fujairah Port Medical Centre, Inside Fujairah Sea Port, Near Duty Free, Khorfakkan-Fujairah Road, P.O. Box: 1195, Fujairah; Contact Number - +971 9 222 8678
  • Suha Medical Centre, Makani No.: 34650 11816, Saleh Mosleh Aliasyoud Shehhi Building, Rugaylat Road, Al Bidya, Fujairah; Contact Number - +971 9 223 3360
  • Rivoli Eye Zone of Excel Enterprises LLC, G-05A, Ground Floor, Near Centrepoint, Fujairah City Centre, Fujairah; Contact Number - +971 9 223 0040
  • Yasmed Medical Centre LLC, Yasmed Medical Centre Building, New Industrial Area, P.O. Box: 533, Umm Al Quwain; Contact Number - +971 6 529 9064
  • Al Noor Clinic, Flat #1, 1st Floor, Sheikh Rashid Building, Jameya, Umm Al Quwain; Contact Number - +971 6 764 6373
  • Dr. Sunny Medical Centre, King Faisal Street, Near Carrefour Market, P.O. Box: 7641, Umm Al Quwain; Contact Number - +971 6 766 6933
NAS Worker Network
  • Blue Ocean Medical Centre, Mussafah Shabiya, ME10/Building No. C344, Abu Dhabi
  • Dr. Ragheed Tawfeeq Dental Centre, Villa 12, Opposite Al Zafranah Park, 112 Seeh Al Ghidhayyan Street, Al Muroor Road, Abu Dhabi
  • Health Clear Medical Centre, Ahmed Hamd Hameed Alsuwaidi Building, Shop No. 06, Mussafah Industrial Area M13, Abu Dhabi
  • Al Hana Modern Medical Centre LLC, 2nd Floor, Al Hana Centre, Al Mankhool Road, Al Jafiliya, Dubai
  • Abeer Al Noor Polyclinic, Afra Al Shaikh Mijrin Mohammad Al Kendi Building-11, Behind Al Futtaim Masjid, Near Delhi Restaurant, 18th Street, Frij Murar, Deira, Dubai
  • Access Clinic, Sapphire Mall, 1st Floor, Shop No. 39-42, Dubai Industrial Park, Saih Shuaib 2, Al Madeena Hypermarket, Dubai
  • Al Furqan Medical Centre LLC, Salem Saeed Omai Al Jaberi Building, Fourth Industrial Street/Industrial Area 11, Sharjah
  • Al Rabee Clinic, Flat No. 201, Block B, Baghlaf Alfazer Building, Al Khan Street, Industrial Area 2, Sharjah
  • Bright Smile Dental Centre, Al Tenaiji Building Office No. 302, Next to Super Bonanza Hypermarket, Muweilah Commercial, Sharjah
  • Al Ghail Medical Centre, Al Ghail Shopping Centre, Ras Al Khaimah
  • Retaj Medical Centre, Sheikh Mohammed Bin Salem Road, Near KFC and Pizza Hut, Al Dhait South B, United Insurance Building F1, Ras Al Khaimah
  • Thumbay Clinic, Next to Doubletree Hilton Hotel, Al Jazah Road, Al Nakheel, Ras Al Khaimah
  • Careplus Medical Centre, Flat No. 115, 1st Floor, KM Trading Building, Opposite Lulu Hypermarket, Ajman
  • Muzeira Medical Centre, Rashid Amar Building, 1st Floor, Al Muzairah, Dubai-Hatta Road, Ajman
  • Maryam Dental Centre, 203, 2nd Floor, Ibrahim Khalifa Al Saeedi Building, Sheikh Bin Humeed Street, Al Swan, Ajman
  • Emirates Medical Centre, Nasser Ali Khammas Building, Flat #106, Opposite Thomas Cook Al Rostamani Money Exchange, Behind Old Maternity Hospital, Gold Souk Roundabout, Sheikh Zayed Road, Fujairah
  • Aster Medical Centre, Opposite Choithram Supermarket, Hamad Bin Abdullah Street, P.O. Box: 7038, Fujairah
  • Al Sharq Medical Centre, Sheikh Mohammed Street, Near Dibba Municipality, Dibba, Fujairah
  • Ultimate Advanced Q Medical Centre, Al Masa 4 Building, Office No. 205, King Faisal Street, Umm Al Quwain
  • Thumbay Clinic, King Faisal Street, Al Ras, Umm Al Quwain
  • Aesthetica Dental Centre, Al Salama City, Al Qarayen 1, Al Ittihad Street, Umm Al Quwain
Read More

NAS Services 

Here are the main services offered by NAS TPA -

  • Claim Management - This third party administrator (TPA) offers you comprehensive claim management solutions that cover the entire claim cycle. NAS employs best-in-class automation techniques to boost the claim process performance and ensure effective cost management.
  • Preferred Provider Network - NAS TPA offers an intricately selected comprehensive network of healthcare providers across the Gulf region offering cashless or direct billing options to the insured. With such effective network management, NAS helps in negotiating exceptional rates, rebates, discounts, and payment terms. 
  • Policy Administration - NAS has a dedicated team for policy administration operations that deals with census management, generating insureds’ health cards, and system incorporation of policy terms. 
  • Pharmacy Benefit Management - Under this service, NAS TPA employs innovative technology and clinical expertise to enhance claim outcomes. It also ensures that the overall cost of prescribed medications decreases, while ensuring that the patient gets optimum care. The TPA uses high-end and automated tools and platforms to narrow down and regulate the pharmacy before the authorisation process, resulting in enhanced claim outcomes, boosted provider network penetration, and decreased prescription drug costs. 
  • Integrated IT Solutions - NAS TPA uses an elite suite of integrated digital software solutions that have different modules to back all the aspects of healthcare benefits management. 
  • Telehealth Services - This service enables insurance providers to connect with different members at various locations in real-time. With telehealth services, it becomes easy to remotely monitor the patient’s health, obtain consumer health information, and provide medical education to the providers. 
  • Contact Centre - This is the main service offered by NAS. The primary motive of this facility is to provide members with efficient and effective assistance and technical aid. 
  • Authorisation and Claim Processing - NAS offer 24/7 service to submit an authorisation request before initiating the treatment. It has skilled personnel who look into prompt authorisations for the opted coverage plan. 

List of Insurance Companies Associated with NAS

Listed below are the insurance providers that have partnered with NAS to provide best-in-class coverage and services to the insureds -

  • Dubai Insurance - +971 4 2693030
  • ADNIC - +971 2 4080100
  • Al Buhaira National Insurance Company - +971 2 622 6200
  • Al Sagr National Insurance Company - +971 2 621 1777
  • Alliance Insurance - +971 2 632 6067
  • Methaq Takaful Insurance Company - +971 2 65653333
  • Orient Insurance - +971 2 676 3222
  • Orient UNB Takaful - +971 4 601 7500
  • Ras Al Khaimah National Insurance - +971 2 671 3000
  • Takaful Emarat - +971 2 813 1800
  • Salama Islamic Arab Insurance - +971 2 635 2577
  • United Fidelity Insurance Company - +971 2 626 3313
  • Noor Takaful - +971 800 8252385
  • Insurance House - +971 2 492 4445
  • Dubai National Insurance and Reinsurance - +971 4 295 6700
  • AMAN - +971 4 887 3363
  • Al Hilal Takaful - +971 800 220022
  • Abu Dhabi National Takaful Company - +971 2 410 7800
  • Tokio Marine and Nichido - +971 4 350 2777
  • Al Wathba National Insurance Co. - +971 600 544040
  • Watania (National Takaful Company PSC) - +971 800 928 2642 
  • Al Fujairah National Insurance Company - +971 2 677 3429
  • Al-Ain Ahlia Insurance Company - +971 2 611 9999

Claim Procedure for NAS

In case you are seeking reimbursement for medical services, you can easily submit a reimbursement claim to NAS by following these steps -

  • Registration and Login - To register for the first time, you should be using your Emirates ID and date of birth. In case you do not have Emirates ID, the insurer will provide you with an e-card number that can be used to log in. 
  • Fill in the Claim Form - This form usually needs to be duly filled in by your treating doctor with their stamp. If they fail to do so, your claim form might be disqualified unless considered by the insurance company at their discretion. You need to make sure to provide all the important information, especially your personal details, card number, and the names of those who are related to your diagnosis and medical treatment. 
  • Keep the Documents Handy - You would be required to provide all the paperwork in either English or Arabic. The list of documents that you need to provide or upload with your filled-in reimbursement claim form are -
    • A copy of the insurance card or Emirates ID
    • Medical prescription from the treating doctor
    • For inpatient hospitalisation cases - discharge summary or medical report stamped and signed by the treating doctor.
    • Dated itemised invoices or receipts with paid stamp
    • Investigation results or reports such as lab reports, X-ray reports, and more 
  • Submit the Claim Form - Submit the reimbursement claim form within 30 days from the date of treatment whether in or outside the UAE. Make sure that you upload all the documents in the NAS application or on the NAS website. 
  • Claim Reimbursement - Once you submit the form, you will receive an acknowledgement mail with Unique Claim Reference Number or UCRN (usually provided on every claim you submit online).

The entire reimbursement process takes up to 15 working days. If you have uploaded all the documents, you will receive an alert along with a claim summary sheet. In case the documentation process is not completed, the insurance provider will notify you about the required additional or missing documents within 3 working days.

How to Connect with NAS in Case of Emergency?

Here’s how you can connect with NAS TPA services in emergency situations -

  • myNAS App - This is a dedicated mobile application for NAS cardholders. It can help you access important services from your health insurance policy in case of an emergency. The key features of this app include -
    • Searching for a medical facility or pharmacy
    • Searching for a general physician within the network
    • Booking an appointment with doctors across the UAE
  • Contact Centre - This is a dedicated helpline service that is active round-the-clock. It attends to customer queries related to network provider locations and specialities while managing chronic medication requirements and arranging for second medical opinions. 
  • NAS Customer Care Number - You can call on +971 2 6940 700 and +971 2 6717 550 in case of an emergency. 

Have a look at some common questions related to NAS in the following section.

Health Insurance Popular Searches

Medical Insurance Dubai | UAE Medical Insurance Prices | Health Insurance for Kids | Health Insurance Plans for Family | Dental Insurance | Individual Health Insurance | Health Insurance Abu Dhabi | Medical Insurance Sharjah | How to check Medical Insurance status with Emirates ID | Best Health Insurance companies in UAE | Health Insurance for Parents | Maternity Insurance UAE

FAQ's

Q1. What is NAS insurance in the UAE?

Ans: It is a type of health insurance plan that covers an individual against all medical expenses that they would incur during a medical emergency.

Q2. What does NAS insurance cover?

Ans: NAS covers you and your entire family in case of any medical emergency up to a certain amount as promised by the provider.

Q3. How can you activate NAS?

Ans: To start, download the mobile application - myNAS app and navigate to the "Registration" tab. Choose your preferred registration method (either Emirates ID or Card No.) and provide all the necessary details. Once you click on ‘Register’, an activation code will be sent to your email address. After you enter the code, you will be directed to the login screen upon successful registration.

TPA - Third Party Administrator List in UAE

More From Health Insurance