AXA Car Insurance Customer Care

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AXA Insurance Company, as is well-known, is famous for providing some of the world’s best insurance services. And while its operations in the Gulf were recently acquired by the Gulf Insurance Group, the changes don’t affect the products and services provided by the company. 

AXA Insurance offers both comprehensive and third-party car insurance plans along with a vast range of benefits and features. The quick and smooth claim process offered by the company makes for a cherry on top of it. 

If you want to get in touch with the help and support team without any hassle, following are the AXA Car Insurance customer care numbers for offices at different locations to help you when required. 

AXA Car Insurance Customer Care Details

Here are the AXA Car Insurance customer care contact and address details to help you contact the insurer in case of any issues with the services offered.

Where is the AXA Head Office Address?

The head office of the AXA Insurance Company is located in Dubai, UAE. You can visit the following address to get in touch with the head office branch if required.


AXA Insurance Company

Showroom No. 4, Um Al Sheif Building,

Plot 514-0, Makani 19694 80701,

Next to Metropolitan Hotel,

Um al Sheif, Sheikh Zayed Road,

Dubai, United Arab Emirates

Contact Number

Local:  +971 800 2926

International:  +97145074000  

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AXA Car Insurance Customer Care Numbers (Branch-Wise)

Branch Location

Branch Address

Contact Number


AXA Gulf branch Mall of the Emirates

25.118090, 55.200608 - Dubai - United Arab Emirates

+971 800 2926

AXA Gulf Business Bay Regional and Sales Headquarter

Churchill Executive Tower, Business Bay, Floor 39 - Dubai - United Arab Emirates

+971 800 2926

AXA Gulf

Second Floor, Building 7, Phase 2, Dubai Outsource Zone - Dubai - United Arab Emirates

+971 800 2926

Abu Dhabi

AXA Gulf

Building 11 A&B, National Consultative Council Complex Delma Street - 13th St - Abu Dhabi - United Arab Emirates

+971 800 2926


AXA Insurance Gulf BSC

Al Arouba St - Al Gharb - Um Altaraffa - Sharjah - United Arab Emirates

+971 6 561 3186

AXA Gulf Sharjah Branch

City Centre Sharjah, 1st level (main entrance) - Sharjah - United Arab Emirates

+971 800 2926

AXA Car Insurance Customer Care Number (International)

If you are travelling abroad, you can call AXA Car Insurance customer care at the number +97145074000 anytime. The best part here is that the customer care representatives offer full-time support, meaning that you can contact the AXA car insurance customer care helpline numbers without worrying about the time difference for different locations.

Here are a few customer care numbers for some specific locations.


Customer Care Number







How to Write to AXA Car Insurance Customer Care?

You can simply create a MyAXA account to raise your concerns to AXA Car Insurance Company. Here are the steps you need to follow for registering on the MyAXA portal.

  1. Fill Out the Registration Form: Go to the MyAXA portal and register there by providing basic details like name, mobile number, residential address, email address, and any other details requested there.
  2. Read the Terms and Conditions: Once done, agree to the terms and conditions of creating an account. Make sure you go through the entire set of terms before you check the ‘I agree’ button and proceed to the next page.
  3. Enter the Verification Code: After step 2, you will receive a verification code on the provided email address and mobile number. Enter that code here to move to the next page. 
  4. Generate Your Credentials: After verifying your details, you would be able to generate your MyAXA account ID and password. These credentials can be used to login into the portal and raise your issues.
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AXA Car Insurance Customer Care Contact Form: Things to Know

To fill out the online contact form to easily connect with the customer care team, you can simply go to the AXA Car Insurance Company’s website. In the form, you will need to provide your details like name, email address, mobile number, policy number, and more as per your concern. It takes the customer care team up to 48 hours to get in touch with you after the submission of the contact form.

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AXA Car Insurance Customer Care Claims Form

You can always contact the AXA Car Insurance customer care helpline to report the claim. However, an easier way to do so is to visit its official website. All you need to do is fill out the online claims form and upload a few pictures and documents to support the information provided. Once done, you will receive the claim registration number and the workshop details on your registered email address or mobile number. You can then get in touch with the workshop to get your vehicle repaired.

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