New India Assurance Car Insurance Customer Care

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New India Assurance Company is one of the leading car insurance providers in the UAE. Operating in the UAE since 1961, the company has three offices in the UAE and several more in other GCC countries. This insurance firm offers a variety of insurance services, with car insurance being one such product of the firm.

New India Assurance car insurance customer service is highly regarded for its efficient and 24x7 assistance. For any problem encountered by policyholders related to claim assistance, policy renewal, and more, New India Assurance car insurance customer service is able to help in a few minutes.

This write-up will discuss the details related to how to reach New India Assurance for car insurance complaints, its customer care and contact details, and the complaint filing process.

  • Comprehensive
  • Third Party
*Above mentioned prices are for Honda City EX 1.5L, 2017 model.
*Above mentioned prices are for Honda City EX 1.5L, 2017 model.

New India Assurance Car Assurance Customer Care services UAE

The New India Assurance car insurance customer care service assists policyholders with queries related to -

  • Making a claim
  • Enquiring about a claim
  • Filing grievances
  • Providing feedback on the service
  • Enquiring about the agency or non-agency repairs
  • Making a complaint
  • Finding more about an insurance policy to choose the right one

New India Assurance Car Insurance Customer Care Numbers UAE

The customer care service of New India car assurance car insurance can be reached via the following methods:

  • By email
  • At your local branch of New India Assurance
  • Via Letter of Complaint
  • Online submission of complaint on the website

New India Assurance Car Insurance Customer Care UAE

To address all grievances and feedback efficiently, New India Assurance provides top-notch customer service to all its customers. The table below lists the contact information of each of the three branches, so any car insurance-related inquiries can be directed to the appropriate branch.

New India Assurance Car Insurance Customer Care Dubai

Bank Address

Customer Care Numbers

E-mail Id

Fax No.

Rais Hassan Saadi Bldg, Al Mankhool Road, P. O. Box 5701, Dubai, U.A.E

+971 3525563


The Dubai branch also offers customers the option of submitting suggestions and complaints by clicking the link under the home page's title 'Complaints and Suggestions'.

New India Assurance Car Insurance Customer Care Sharjah

Bank Name

Customer Care Number

Office #7, Mezzanine Floor, Babel Tower, Near Qanat Al Qasba, Sharjah, United Arab Emirates

          +971 6 5560312

As one can see, there are numerous ways to contact New India Assurance car insurance customer care and get your issues resolved doubts in one go!

Types of New India Assurance Car Insurance Policies in UAE

As part of the unified motor policy in the UAE, New India Assurance offers three types of policies covering all types of vehicles:

  • Third-Party Liability insurance
  • Comprehensive insurance
  • Fleet Comprehensive insurance

Features and Benefits of Third Party Liability Insurance

In the event of an accident involving another vehicle, the insurance company shall compensate the third party up to the limits specified in the policy

This policy helps the vehicle owner regarding compensation for:

  • Injuries to third parties, including passengers in the vehicle
  • Third-party property damage

Key Features and Benefits of Comprehensive Insurance

This type of insurance covers losses and damages to own car, its accessories, and spare parts due to things like:

  • Collisions or overturns caused due to an accident
  • Fire, explosion, lightning
  • Vandalism or theft
  • Malicious acts by third parties
  • Transportation by road, rail, inland waterway, lift, or elevator during transit (including the process of loading and unloading incidental to such transportation)

What Is Not Covered Under the Comprehensive Package Policy?

  • Any damages caused to third-party vehicles when driving under the influence of drugs or other intoxicating substances
  • Damages caused or incurred by own vehicle when the car is involved in illegal activities
  • Damages caused or incurred when driving without a valid UAE driving license
  • Damages caused due to voluntary negligence of the owner-driver
  • Damages caused by war, radioactivity, and nuclear explosions
  • Damages caused when using personal/private vehicles for commercial purposes
  • Normal wear and tear of the car

How Is the Premium For New India Assurance Car Insurance UAE Calculated?

The following factors are considered when calculating the premium for New India Assurance car insurance in UAE:

  • Value of the insured vehicle
  • Age of the driver
  • Type of insurance policy
  • MMV (Make, Model, Variant)
  • Deductibles
  • Claim and Insurance History
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  • Is it possible to contact New India Assurance car insurance customer care, Sharjah, through their website?

While the option might be currently unavailable, one can contact customer care by dialing the number +971 6 5560312.

  • How quickly does New India Assurance car insurance customer care resolve queries?

You can expect to hear back from a New India Assurance representative within 24 hours of submitting your complaint/feedback.

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