How to Renew ILOE Insurance Online in UAE (2026)

Involuntary Loss of Employment (ILOE) insurance is a mandatory policy for employees in the UAE. The social security program is organized by the Ministry of Human Resources and Emiratisation (MOHRE). Failure in ILOE renewal on time may result in the cancellation of coverage and subsequent government fines. If your ILOE insurance is due for renewal, make sure to know all the details before paying.read more

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Aashima Mongia
Written Byverify-iconAashima MongiaContent Writer (Expertise: Term Life Insurance & Investment)
Atul Kathuria
Reviewed Byverify-iconAtul KathuriaBusiness Head – Term & Investment | Policybazaar.ae
Last updated on 24 September 2026Editorial Standards

ILOE Insurance Renewal at a Glance

Renewal Detail Current Information
What is ILOE? Involuntary Loss of Employment insurance
Is it mandatory? Yes, for eligible private and federal government employees
Category A Basic salary up to AED 16,000
Category A premium AED 5 + VAT/month
Category B Basic salary above AED 16,000
Category B premium AED 10 + VAT/month
Policy period 1 or 2 years
Direct renewal ILOE website or mobile app
Extra service charge on direct channel No
Maximum compensation Up to 60% of average basic salary
Maximum claim period 3 months per claim
Claim deadline Within 30 days of termination
Customer care 600 599 555

What is ILOE Insurance?

ILOE is a UAE government-backed unemployment insurance scheme. In simple terms, it gives you some financial support if you suddenly lose your job for a qualifying reason. So if you already have ILOE insurance, keeping your subscription active is important to remain eligible for its benefits.

How to Renew ILOE Insurance Online: 7 Steps

You can complete your ILOE renewal online through the official ILOE portal or mobile app.

Step 1: Go to the ILOE Website

Go to the official ILOE website and select Subscribe/Renew.

Step 2: Select Your Employment Sector

Select the sector that applies to you, such as:

  • Private sector
  • Federal government
  • Not registered in MOHRE, where applicable

Step 3: Sign In

Enter the required details, such as your:

  • Emirates ID
  • Registered mobile number
  • Date of birth

You will receive an OTP on your registered mobile number to verify your identity.

Step 4: Check Your Policy Details

After signing in, the next step should be reviewing your:

  • Policy status
  • Expiry date
  • Payment details
  • Renewal amount
  • Personal information

Step 5: Choose the Renewal Period

Next, check the available policy periods and select the option you want. The current ILOE scheme offers one-year and two-year policy periods.

Step 6: Pay the Renewal Amount

Review the amount shown and complete the payment using the available payment method.

If you renew directly through the official ILOE portal or app, no additional service charge applies. Other approved channels may charge an additional service fee.

Step 7: Download Your Certificate

After successful payment, check your account for your updated insurance details and certificate. Keep the payment receipt and insurance certificate for your records.

When Should You Renew ILOE Insurance?

We suggest you check your ILOE insurance expiry date before making a renewal payment. The official ILOE system currently offers policy periods of one year or two years.

Renew before your policy expires rather than waiting until the last moment. Also, check your payment status. Failing to pay premiums as per the schedule for more than three months can lead to policy cancellation and a fine.

Can You Renew ILOE Insurance Through the App?

Yes. The official ILOE website confirms that the ILOE mobile app is a direct channel for subscription and renewal. The steps are similar to the online process:

Log in → check policy → review renewal amount → pay → download/keep your certificate

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What is the ILOE Insurance Renewal Fee?

The ILOE insurance renewal fee is fixed by the UAE government based on your basic monthly salary. There are no additional fees if you renew directly through official channels.

Feature Category 1 Category 2
Basic Salary AED 16,000 or less Exceeding AED 16,000
Monthly Premium AED 5 + VAT AED 10 + VAT
Annual Renewal Cost AED 60 + VAT AED 120 + VAT
Max Monthly Compensation Up to AED 10,000 / month Up to AED 20,000 / month
Compensation Rate 60% of average basic salary (last 6 months) 60% of average basic salary (last 6 months)
Max Benefit Duration Up to 3 consecutive months per claim Up to 3 consecutive months per claim

The ILOE website also states that the policy can be taken for one or two years, with the full VAT amount added to the first instalment/payment.

Who Needs to Renew ILOE Insurance (and Who is Exempt)?

Mandatory For

  • All private-sector employees in mainland companies
  • Federal government employees
  • Freezone workers (under the “Non-Registered in MOHRE” category)

Exempted Categories

  • Investors and business owners who own their establishment
  • Domestic helpers and temporary contract workers
  • Individuals under 18 years of age
  • Retirees who receive a pension and have taken up new employment

Steps to Take for ILOE Insurance Expiry Date Check

If you miss your renewal deadline or fail to maintain payments, penalties apply under UAE labor regulations:

ILOE Fines Overview

  • Non-Enrollment Fine: AED 400 if you fail to subscribe within 4 months of your employment start date
  • Non-Payment / Missed Renewal Fine: AED 200 if you fail to pay insurance premiums according to your schedule for more than 90 days

Steps to Check Fines & Expiry Online

  1. Log into your account on iloe.ae or the ILOE app using your Emirates ID and OTP.
  2. Go to your Dashboard to check your policy expiry date and subscription status.
  3. Click the Fines / Check Fines tab to view any pending penalties linked to your profile.
  4. Pay any outstanding fines directly through the portal to restore your policy eligibility.

Tip: Check this before starting the renewal. You may find your policy is still active or that an unpaid amount needs your attention.

What Do You Need for ILOE Renewal Online?

Keep these details ready:

  • Emirates ID
  • Registered mobile number
  • Date of birth
  • Existing ILOE policy details
  • Payment method

You generally do not need to start a completely new application if you are renewing an existing policy. The renewal process will show the exact information required.

What if You Lose Your Job After Renewing ILOE?

ILOE insurance renewal does not mean every job loss will automatically qualify for compensation.

To receive ILOE compensation, you must meet the scheme’s conditions. These include subscribing for at least 12 consecutive months, paying the required premiums, and losing your job for a qualifying reason rather than resigning or being dismissed for disciplinary reasons.

You must also submit your claim within 30 days of termination through the ILOE portal, app, call centre or another approved channel.

Common ILOE Insurance Renewal Problems

ILOE renewal payment is not going through

Log in to your ILOE account and check the policy status and payment history. If the policy was cancelled because of missed payments, you may need to take out a new policy.

ILOE policy shows as expired

Check your payment receipt and account status. If money was deducted but your policy has not updated, contact ILOE customer support with your payment details.

ILOE certificate is not showing

Log in to the ILOE portal or app, select your sector, and use the View Policy Details option to check your certificate.

You do not know how much you have to pay

Log in and check your View Statement section. The amount due will depend on your policy and payment schedule.

FAQs About ILOE Insurance Renewal

How do I renew ILOE insurance online?

Go to the ILOE website or app, select your employment sector, and log in. Check your policy details, review the renewal amount, and make the payment.

How do I check my ILOE insurance expiry date?

You can check your policy status and expiry date by logging in to the ILOE website or app, then opening your policy details.

How much is the ILOE insurance renewal fee?

It is AED 5 + VAT per month for Category A, and AED 10 + VAT per month for Category B. The exact amount due will be shown during renewal.

Can I renew ILOE insurance online?

You can renew ILOE insurance through the official ILOE website or mobile app.

Can I renew ILOE insurance before it expires?

Yes. In fact, check your account and renewal eligibility before your current policy expires. Renewing on time helps you avoid problems caused by missed payments or an expired policy.

What happens if I don’t renew my ILOE insurance?

If you fail to keep up with the required premium payments, your policy may be cancelled, and a fine may apply. You may also need to take out a new policy.

Can I claim ILOE if I resign?

No. ILOE compensation is for qualifying involuntary loss of employment. Resignation does not qualify.

How long do I need ILOE before I can claim?

You generally need at least 12 consecutive months of subscription and must meet other eligibility conditions.

How long do I have to make an ILOE claim?

You must submit your claim within 30 days from the date of termination.

What is the ILOE customer care number?

You can contact ILOE customer care at 600 599 555.

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