Claim Your Calm: Enjoy Quick Insurance Claim in UAE

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Nupur Jain
Senior Content Writer (Expertise - Motor Insurance)
Nupur Jain is a Senior Writer at Policybazaar.ae with 4+ years of experience in the insurance industry. She specialises in car insurance and has built strong expertise in the UAE auto insurance industry by closely covering policy features, coverage options, premiums, renewals, claims, insurer offerings and vehicle ownership-related matters. Over the years, she has created 2000+ high-impact articles and covered 1000+ motor insurance topics, helping readers understand complex insurance jargons in a simpler and more practical way. Her work is focused on helping people compare options wisely, understand what truly matters in a policy and make more confident car insurance decisions based on their needs, budget and lifestyle in the UAE.


Toshita Chauhan Balochi
Chief Business Officer – General Insurance @ Policybazaar.ae
Toshita Chauhan Balochi has strong experience in the insurance and digital business space. At Policybazaar.ae, she works on making general insurance easier and more customer-friendly for people in the UAE. Her focus is on building simple, useful and transparent insurance journeys across motor, health and travel insurance products. She brings a clear business vision, strong industry understanding and a customer-first approach to the brand.
Imagine how great it would be to have a seamless car insurance claim in UAE — right from the same third-party aggregator where you purchased your policy in the first place! No endless visits to the provider, no revisiting the whole incident. Wouldn’t it be great to have someone to take care of it for you? This is where Policybazaar.ae steps in, introducing the Car Insurance Claim Assurance Program!
What to Expect with Policybazaar.ae’s Car Insurance Claim Assurance in UAE?
Policybazaar UAE offers special support to help you go through the whole claim process quickly and easily. Here is what you get under the Claim Assurance Program —
- Exclusive priority garage network and on-ground support team
- Dedicated concierge for claims
- Repair warranty and quality-related checks
- Seamless digital claim tracking
In case of any issues or delays, Policybazaar UAE will provide immediate resolution.
Quick Car Insurance Claim in UAE in a Few Easy Steps
In case of an accident, there is no need to get anxious and panic. With Policybazaar.ae’s car insurance Claim Assurance team, you can breathe easy! While you take care of yourself and your loved ones, the team will handle the entire procedure for you.
Here is how you can easily file and manage your motor insurance claim assurance in UAE with Policybazaar UAE —
- Park your car at a safe spot and check the involved parties for injuries. In case of a medical emergency, call 999 and request an ambulance. For minor incidents, call 901.
- File a police report. You can use the Police app or the official website. To get the Traffic Accident Report and the ‘To Whom It May Concern Certificate’ in different Emirates, you can connect using the following ways –
- Dubai Police
- Abu Dhabi - TAMM’s official website
- Other Emirates - via SAEED portal
- Once you file the report, connect with Policybazaar.ae. You can call on 800 800 001. We will connect you with our Roadside Assistance Team. Make sure to share your live location with them as soon as possible.
- The Roadside Assistance team will share the nearest approved garage details. The RSA will take your vehicle without any delay.
- We will collect the police report on your behalf once it is ready. Further, we will file the claim for you. Just make sure you provide all the required documents for the process, including —
- A valid police report
- Driving licence (both sides)
- Vehicle registration (both sides)
- Emirates ID (both sides)
- Policy number and papers
- Once we file the claim and drop the vehicle at the authorised garage, it undergoes inspection. The garage will send the estimate to the insurer for approval.
- Once the claim gets approved, the garage will start the repairs and provide you with a timeline.
- You can track the progress on ‘My Account’ with Policybazaar.ae.
- You will be notified once the repairs are completed. You will then receive a feedback survey form after the pick-up.
Also Read - Best Car Garages in Dubai
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