RTA Road Test Appeal in Case of Failed Road Test
Did you get disappointing news about your RTA road test? Don't give up hope just yet! If you think the result was incorrect, you have the right to appeal. This process allows you to get your result reviewed and the outcomes changed. It's important to file your appeal within 14 days of receiving the results. Let’s walk (or rather drive) you through who can appeal, reasons to file, how to do it, and what to expect during the process.read more


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Nupur Jain
Senior Content Writer (Expertise - Motor Insurance)
Nupur Jain is a Senior Writer at Policybazaar.ae with 4+ years of experience in the insurance industry. She specialises in car insurance and has built strong expertise in the UAE auto insurance industry by closely covering policy features, coverage options, premiums, renewals, claims, insurer offerings and vehicle ownership-related matters. Over the years, she has created 2000+ high-impact articles and covered 1000+ motor insurance topics, helping readers understand complex insurance jargons in a simpler and more practical way. Her work is focused on helping people compare options wisely, understand what truly matters in a policy and make more confident car insurance decisions based on their needs, budget and lifestyle in the UAE.


Toshita Chauhan Balochi
Chief Business Officer – General Insurance @ Policybazaar.ae
Toshita Chauhan Balochi has strong experience in the insurance and digital business space. At Policybazaar.ae, she works on making general insurance easier and more customer-friendly for people in the UAE. Her focus is on building simple, useful and transparent insurance journeys across motor, health and travel insurance products. She brings a clear business vision, strong industry understanding and a customer-first approach to the brand.
Who Can Appeal for a Failed RTA Road Test?
If you fail to pass the road test for the following categories — light vehicle, heavy bus, heavy vehicle, and light bus — you are eligible to apply for an appeal for a failed RTA road test. Note that you can apply for this service within 14 days of the road test results.
Reasons to File an RTA Road Test Appeal
Filing for an RTA road test appeal promotes fairness and transparency during the evaluation process. It gives you the chance to review your test, especially if you believe the error was due to misjudgment. By appealing, you can save yourself from unnecessary additional training sessions or retests.
All in all, this process not only protects your right as a learner driver but also strengthens trust in the system.
How to File an RTA Road Test Appeal?
Here is how you can file an appeal for a failed RTA road test —
- Step1- Log into the RTA website. If you are an existing user, log in using the UAE Pass, Emirates ID, or passport number. As a new customer, you need to create an account by clicking ‘Register as Individual’.
- Step2- Once you enter your account, click on the ‘Apply for Appealing a Road Test Result’ tab.
- Step3- Check the result in detail on the website — immediate fails and minor faults.
- Step4- Select the results that you find incorrect and enter your feedback. Note that this can also include complaints related to the examiner’s behaviour.
- Step5- Enter the refund details (bank account or IBAN).
- Step6- Pay the required charges.
- Step7- Submit the appeal. You will get a reference number and confirmation via email.
- Step8- You can get the results within 5 business days by email with a link to find the details.
- Step9- If the appeal is approved, the test results are changed. In this case, you will receive a refund of the appeal fees to your registered bank account or IBAN.
- Step10- If the appeal gets rejected, you complete the training and retake the road test.
Note – The whole filing of the appeal process takes up to 5 minutes.
Costs & Terms and Conditions for Filing an RTA Appeal for Failed Road Test
Here are the costs related to filing the RTA appeal against a failed road test —
- Application Fees — AED 300
- Knowledge and Innovation Fee — AED 20
You should apply for this service within 14 days of receiving the road test results.
Frequently Asked Questions
When should you appeal for a road test result?
You should appeal to change your RTA road test result if you fail the test and are not satisfied with the result.
How is the RTA road test appeal handled?
The committee analyses the result and reviews the road test video. If required, they will also contact you for further investigation.
How long does it take for the refund to get processed?
The refund takes around 2 months to get processed.
What happens if you fail the road test in Dubai?
You need to book, pay, and attend a mandatory 4-hour training if you fail the road test. After that, you need to book the road test again.
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