Tokio Marine Car Insurance

Why Should You Buy Car Insurance from Tokio Marine in UAE?

Tokio Marine & Nichido Fire Insurance has established itself as a reliable global insurance provider. It offers trustworthy and flexible car insurance in UAE that can be customised for drivers. Here are some USPs of this provider –

• More than 140 global experience
• Comprehensive and customisable plans
• Superior financial strength – A++ by AM Best
• Fast claims and best customer support
• 24/7 roadside assistance 
• Trusted by expatriates and UAE nationals 

Types of Tokio Marine Car Insuance Plans in UAE

Tokio Marine car insurance is available in 2 main types – Tokio Must (comprehensive) and Third Party. 

1- Tokio Must

Tokio Must is a comprehensive plan that comes with a wide garage network for repairs. It protects your vehicle, you, and your passengers in case of damage to the insured vehicle and third-party liabilities.

2- Tokio Third Party

Tokio Third Party, on the other hand, covers damages your insured vehicle caused to a third party in an accident. This is a mandatory insurance policy. 

Features and Benefits of Tokio Marine Motor Insurance Plans 

The following are the features and benefits of these plans –

Documents Required to Buy Tokio Marine Car Insurance in UAE

To get new Tokio Marine motor insurance, you will need to keep a few documents handy. Here is the list of the documents that you will require –

• Emirates ID
• Copy of Mulkiya
• Vehicle Details 
• Copy of Valid Driving Licence
• Confirmation that Your Vehicle is GCC Specific

How to File a Claim Against Tokio Marine Car Insurance in Dubai & the UAE?

Tokio Marine has a straightforward car insurance claim process. To initiate a claim, make sure you have the following documents ready –

• Original police report 
• A copy of the driving licence 
• A copy of Mulkiya (both sides)
• Completely filled-in claim form

Here's how you can file a Tokio Marine motor insurance claim –

• Inform Tokio Marine about the claim immediately via email - claim@tmnf.ae
• Tokio Marine will acknowledge the claim and give you the claim form along with the workshop details. 
• Submit the required documents
• Take your vehicle to one of the authorised garages on their panel
• An inspector will examine your car and finalise the repair cost.
• An LPO will be released if things are in order, and the repairs will be initiated. 
• You will be informed once the repairs are completed
• Once you receive your car, inspect it and sign the discharge receipt/satisfaction note. 

Point of Contact for Assistance –

• Claim Contact Number – 600503030
• Roadside Assistance – 600508181
• Roadside Assistance – Arabian Automobile Association (AAA)

If you bought Tokio Marine car insurance from Policybazaar UAE, you can also enjoy our after-sales services like the Claim Assurance Program. Here, we offer you an end-to-end solution for motor insurance claims. Here’s how it works –

• Park your car at a safe spot near the accident scene. Check all the parties for injuries. If required, call for an ambulance. 
• Report the incident to the police — 999 for emergencies and 901 for minor accidents. 
• Use the Emirate-specific police app or website. For this, keep the chassis number and policy number ready. The police will visit the scene and evaluate it if required. 
• Once you have filed for a report, connect with us via —
  • Helpline Number – 800 800 001
  • WhatsApp Support – +971 561454543
  • Email – motorclaims@policybazaar.ae 
  • Via MyAccount – My Account>Raise a query
• We will connect you to our Roadside Assistance team and share your live location with them. 
• Our Roadside Assistance team will share the nearest authorised garage list. They will also tow your vehicle there. 
• Once the police report is ready, we will help you file the claim. 
• Meanwhile, at the garage, your car will be inspected for damage to estimate the repair costs. 
• The garage will provide you with the repair timeline once your claim is approved. You can track the progress digitally in real time. 
• Once the repairs are done, you will be notified. You will also receive a feedback survey once you pick your car. 

Frequently Asked Questions