800 800 001
If you're in an accident, stay calm and prioritise safety. Look for injuries and ensure everyone is safe. The first plan of action should be calling an ambulance if needed. Make sure you report the accident to the police. If your car has been damaged, call roadside assistance. For a smooth claim process, do connect with the insurance provider. It's normal to feel shaken, but remember that you're not alone, and help is available. Find out all the emergency contact numbers in case of an accident.
The first point of contact in case of an accident should be an Ambulance if there are serious injuries. For this, park your car at a safe spot near the accident site and check for injuries and other damages. In case of injuries, call for an ambulance at 998.
Once you have settled the injured individuals, instantly call the police accident number at 999. This number is universal for all the Emirates, including Sharjah, Dubai, Abu Dhabi, and other northern Emirates. Inform them about the accident. They will evaluate the scene and create police reports. Note that a police report is necessary for initiating the claim.
The next point of contact is the road assistance service. Car insurance companies in the UAE typically offer 24/7 roadside assistance via third-party services. Some even have in-house roadside assistance. They will send a towing service at the time and help with vehicle recovery.
If you buy your car insurance policy from Policybazaar.ae, connect with our claim support team at 800 800 001 for guidance from expert claim advisors. You can even connect with us via WhatsApp Support at 971 561454543 and send a ‘Hi’ followed by ‘Motor Claims’.