Heavy Rain Damaged Your Car in Dubai? You Can Now Get the Police Certificate Online

You can now submit vehicle damage documentation and related police reports digitally. Photo uploads, fee payment, and certificate issuance all handled through online channels. This makes the process quicker, simpler, and far more practical for drivers dealing with weather-related damage.

What has Changed for Dubai Motorists?

Dubai has made the process easier for motorists whose cars are damaged by heavy rain, flooding, or other weather-related incidents. Instead of following a fully manual route, you can now apply online for the ‘To Whom It May Concern’ certificate through Dubai Police’s digital services.

Earlier Process	What Happens Now
Motorists often had to rely more on in-person processing and physical follow-up	Motorists can start the process online through Dubai Police digital services
Vehicle verification could involve additional manual steps	Damage photos can be uploaded digitally as part of the request
Paperwork took more effort to manage	Certificate can be issued electronically
The process felt slower during weather emergencies	The digital route makes the process quicker and easier to handle

How to Apply for the Police Certificate Online in Dubai?

If your car has been damaged by heavy rain in Dubai, you can apply for the required certificate through Dubai Police’s digital services. Dubai Police lists certificate requests under its Permits and Certificates services.

How Does the Process Work?

• Step 1: Visit the Dubai Police website or app
• Step 2: Go to the Permits and Certificates section
• Step 3: Choose the TWIMC (To Whom It May Concern) Certificate option
• Step 4: Login with the UAE pass
• Step 5: Enter the required personal and vehicle details
• Step 6: Upload clear photos of the damaged vehicle
• Step 7: Pay the applicable fee online
• Step 8: Receive the certificate digitally after processing

What Should You Keep Ready?

1. Vehicle details
2. Applicant details
3. Clear photos of the damaged areas
4. Any other supporting incident details
5. Online payment method

Fees, Working Hours, and Service Channels Processing Time for TWIMC Certificate in Dubai

As per the Dubai Police TWIMC Certificate service details, the certificate carries a total fee of AED 95. It has a stated processing time of 2 working days. 

Take a look at the table below for other details —

Detail	TWIMC Certificate Details
Certificate fee	AED 75
Innovation fee	AED 10
Knowledge fee	AED 10
Total standard fee	AED 95
Extra fee for in-person application at a police station	AED 100 additional
Processing time	2 working days
Working hours	Digital channels: 24/7
Payment Methods Accepted	Debit cards, credit cards, and Apple Pay
Service channels	Dubai Police App, Dubai Police Website, Smart Police Stations, Police Stations

How Do Other Emirates Handle Rain-damaged Vehicle Certificates?

While Dubai motorists can apply for the TWIMC Certificate through Dubai Police’s digital channels, the process is not identical across the UAE. In other emirates, drivers may need to follow different police or traffic department procedures. This depends on where the vehicle is registered and where the damage occurred. 

Emirate	What Motorists Should Know
Abu Dhabi	Vehicle damage in weather conditions can be handled through Abu Dhabi Police’s Issue Vehicle Damage Certificate in Weather Conditions service
Ras Al Khaimah	Residents should return found number plates to the nearest police station or report through the MOI app, as communicated by the emirate’s police authorities
Sharjah	Motorists can apply for a ‘To Whom It May Concern’ certificate through Sharjah Police’s official online service

To Conclude

For motorists in Dubai, this update makes the process much easier after heavy rain. Instead of visiting a police station, you can now apply online, upload the required documents, and receive the certificate digitally. That means less hassle, faster paperwork, and a smoother way to move ahead with repairs or insurance-related formalities.

Related Pages -

Rain Damage and Flood Coverage with Best Car Insurance in UAE

Does Your Car Insurance in UAE Cover Rain Damage?

Flood Car Insurance Coverage