What is Covered Under Orient Home Insurance Policy in the UAE?
Here’s what is covered under an Orient house insurance policy:
| Key Coverages |
✅ Inclusions |
| 🏢 Building Cover |
- Covers residential structure, garages, outbuildings, landlord fixtures and fixed fittings
- Protection against fire, explosion, natural disaster, riots and strikes, falling trees, and malicious damage
- Additional building-related benefits: fixed glass breakage, debris removal, fire brigade expenses, loss of rent, alternative accommodation, and owner’s legal liability
|
| 🪑 Contents Coverage |
- Covers household goods, furniture, personal belongings, domestic helper belongings, and portable equipment
- Content protection against fire and allied perils, theft, water damage and accidental damage (if opted)
- Additional benefits include coverage for visitors' belongings, loss of money or documents, lock and key replacement, and spoilage of freezer food
|
| 🧑⚖️ Legal Liability Coverage |
- The insurer compensates you if you become legally liable for bodily injury to others, property damage, or injuries to domestic helpers or employees
- This includes occupier’s liability, employer’s liability, and tenant liability
|
| 🧹 Domestic Helper Coverage (Optional) |
Key coverage available if a domestic helper suffers an accidental injury during the policy period:
- Death coverage: AED 30,000
- Permanent disability: AED 30,000
- Medical expenses: AED 5,000
- Repatriation expenses: AED 5,000
|
Beyond the Basic Coverage: Orient Insurance War Risk Cover
Orient Insurance has also introduced war risk coverage for residential properties in the UAE. It offers homeowners an added layer of financial protection against damages caused by war, terrorism, sabotage, riots, and political violence. This enhanced coverage addresses evolving risk concerns and helps safeguard homes against unforeseen geopolitical events.
🚨It is advisable to review your policy wording and coverage limits before filing a claim for such events.
What are the Exclusions in Orient House Insurance Policy in the UAE?
Common exclusions under the Orient home insurance policy include loss or damage caused by rust, mould, dampness, cleaning-related incidents, pets, and damage occurring during rental or subletting. Here are the key exclusions as per the coverage type:
| Key Coverages |
❌ Exclusions |
| Building-related Exclusions |
- Gradual damage
- Wear and tear
- Construction-related damage
- Structural defects
- Damage during renovations
- Homes left unoccupied
|
| Content-related Exclusions |
- Motor vehicles
- Livestock
- Cash (unless specifically covered)/credit cards
- Documents (unless specifically covered)
- Unspecified high-value items
|
| Portable Equipment Insurance |
- Wear and tear
- Mechanical/electrical breakdown
- Sports equipment damage during use
- Theft without police report
- Pets
|
✍️ It’s important to understand the inclusions and exclusions while buying a home insurance policy.
Why Should You Buy a Home Insurance Policy from Orient Insurance Company in the UAE?
Orient Insurance Company is part of the Al-Futtaim Group, a trusted name in the UAE insurance industry. Since 1982, the company has been offering comprehensive insurance solutions to individuals and businesses. If you are looking to buy home insurance in the UAE, you can rely on Orient Insurance. It offers significant perks, such as:
⭐ Complete Protection for Home: You can get coverage for your building, contents, personal belongings, and valuables.
⭐ Quick Policy Issuance: With its digital service, you can easily obtain a quote from the comfort of your home.
⭐ Varied Coverage Options: The plan offers comprehensive protection against a range of risks, like fire, theft, and natural disasters.
⭐ Affordable Premium: You can buy a home insurance policy without worrying about your budget, as the insurer offers coverage at affordable rates.
⭐ Robust Claim Support: You can get instant support from their team while filing home insurance claims.
Which Steps are Involved in the Orient Home Insurance Claim Process?
While making a home insurance claim with Orient Insurance, you need to follow these key steps:
- Immediately notify Orient Insurance Company about the loss and damage
- File a police report, as it is usually required during the investigation
- Gather the necessary documents, such as policy documents, photographs, videos of the incident, and any other supporting evidence
- Submit the documents along with the claim form to the insurer
- If required, the insurer will assign an investigator — make sure to cooperate with them
- Once your claim is approved, you will receive the compensation
You may be required to submit the following documents to make an Orient home insurance claim in the UAE:
- Property ownership proof
- A copy of the property owner's passport or Emirates ID
- Insurance policy details
- Utility bills or tenancy contracts for address verification
- Property and content valuation report
- Bank details
| ✍️ Home insurance claims should be reported within 15 days of the loss or damage with Orient Insurance Company. Failure to do so may affect the claim assessment process. |
You can contact the Orient home insurance claim administration through the following routes to file a claim:
- Telephone: 009714 2531300
- Fax: 009714 2515871
- Email: orient@alfuttaim.com
- Address: Orient Insurance Company PJSC (Head Office) Orient Building, Dubai Festival City, P.O. Box 27966, Dubai, UAE.
Frequently Asked Questions