How to Renew ILOE Policy in the UAE: A Step-by-step Guide

Why is Renewing ILOE Policy Important?

Renewing the ILOE policy ensures you are continuously covered. This way, you stay financially protected even if you involuntarily lose your job — as long as you are not at fault for the layoff. 

A smooth ILOE renewal process keeps you financially stable and stress-free in uncertain times.

How Does the Job Loss Insurance Renewal Work Online?

Here are two ways to complete the process of job loss insurance renewal online —

Via ILOE’s Official Website

• Visit the official ILOE insurance website.
• To renew, click on the ‘Subscribe/Renew Here’ tab.
• You will be directed to a new page. Under the ‘Individual’ category, select from the three options —
  • Private sector
  • Federal Government employee (Public Sector)
  • Non-registered in MOHRE (Free-Zone workers)
• Click on the ‘Confirm’ button.
• Log in to your account using an OTP code sent to your registered mobile number. Alternatively, you can log in using your credentials. 
• Confirm all the details and choose the policy term after selecting the option to renew the policy. 
• Click on the ‘Renew’ or ‘Subscribe’ button, and you will be taken to the card payment tab. 
• Provide your credit card details. After the payment, your ILOE insurance will be renewed for another year. 

In case you face any issues during the ILOE renewal process, you can call the customer care number at 600599555.

Via ILOE’s Mobile App

You can follow the same steps on ILOE’s official mobile app. If you encounter any hiccups, call the customer care number at 600599555.

How to Renew an ILOE Insurance Policy Offline?

You can also renew your ILOE policy by visiting any of the approved service providers or offline methods mentioned below —

1. Al Ansari Exchange
2. SMS or text message
3. BOTIM
4. Tawjeeh or Tasheel branches
5. Kiosks 

Why is ILOE Subscription Important?

The ILOE programme is a government initiative that helps employees remain financially secure even if they involuntarily lose their jobs. Here are the benefits of the ILOE insurance policy —

• Smooth transition between jobs
• Psychological security in uncertain times
• Creating an emergency income stream
• Ensures job security

Frequently Asked Questions