How to Get Your Car Repaired on the Roads of Abu Dhabi for Free
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Nupur Jain
Senior Content Writer (Expertise - Motor Insurance)
Nupur Jain is a Senior Writer at Policybazaar.ae with 4+ years of experience in the insurance industry. She specialises in car insurance and has built strong expertise in the UAE auto insurance industry by closely covering policy features, coverage options, premiums, renewals, claims, insurer offerings and vehicle ownership-related matters. Over the years, she has created 2000+ high-impact articles and covered 1000+ motor insurance topics, helping readers understand complex insurance jargons in a simpler and more practical way. Her work is focused on helping people compare options wisely, understand what truly matters in a policy and make more confident car insurance decisions based on their needs, budget and lifestyle in the UAE.


Toshita Chauhan Balochi
Chief Business Officer – General Insurance @ Policybazaar.ae
Toshita Chauhan Balochi has strong experience in the insurance and digital business space. At Policybazaar.ae, she works on making general insurance easier and more customer-friendly for people in the UAE. Her focus is on building simple, useful and transparent insurance journeys across motor, health and travel insurance products. She brings a clear business vision, strong industry understanding and a customer-first approach to the brand.
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However, in its vision to improve the infrastructure and traffic flow in Abu Dhabi, the Department of Transport in Abu Dhabi, announced that it will offer road assistance to the motorists for free.
This announcement was made in the month of September this year and says that the motorists who get involved in small road accidents or encounter car issues will not have to worry for spending money on the immediate repairs of their vehicles. In this way, the department will offer on-road assistant for free. In this service or assistance, the help for both mechanical and technical failures is available around the clock.
The motorists can avail this service by calling 80088888 or 999.
As per the website of the department, this road service patrol includes the towing of the car from the road and moving it to a safer location for ensuring the safety of the driver and to maintain a smoother flow of the traffic.
This service is useful for providing roadside assistance to vehicles that are broken down. For the broken vehicles, this service offers tyre changing, topping up and jumpstarting the coolant and the fuel, if it is required, understanding the condition of the battery. This also involves taking the vehicle to the closest petrol station in the area.
In addition to the above assistance, this service also provides first aid to the victims of the accident and assists the police and other parties during the road crash.
How to Get this Assistance?
The first and foremost thing you have to do in such a situation is to call the police on 999 anywhere from the UAE to inform about the accident, tell your location and wait for assistance. No traffic accident in the UAE should go unreported.
If it is a minor accident and no one is hurt in it, then also move your car to the shoulder lane to avoid blocking the traffic. Now, wait for the police to come.
If anyone is injured in the accident, then it is suggested to leave all the vehicles involved in the accident as is and wait for the ambulance to arrive.
However, despite this free service, it is always good to have car insurance in dubai. A reliable comprehensive insurance policy bears the cost of repair of your vehicle in case of an accident.
Final Words:
This is one of the most useful decisions that the Abu Dhabi Department of Transport is taken. It will not only manage the traffic in case of a road accident but also improve the conditions of the roads across the country. So, it is one of the good steps taken by the government.
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