The vehicle insurance gives you assurance to provide assistance in case of an accident, but for that, you have to pay the premium. Since it is mandatory to have car insurance in Dubai, thus you have to renew your car insurance policy every year as well.
However, in its vision to improve the infrastructure and traffic flow in Abu Dhabi, the Department of Transport in Abu Dhabi, announced that it will offer road assistance to the motorists for free.
This announcement was made in the month of September this year and says that the motorists who get involved in small road accidents or encounter car issues will not have to worry for spending money on the immediate repairs of their vehicles. In this way, the department will offer on-road assistant for free. In this service or assistance, the help for both mechanical and technical failures is available around the clock.
The motorists can avail this service by calling 80088888 or 999.
As per the website of the department, this road service patrol includes the towing of the car from the road and moving it to the safer location for ensuring the safety of the driver and to maintain a smoother flow of the traffic.
This service is useful for providing roadside assistance to the vehicles that are broken down. For the broken vehicles, this service offers tyre changing, topping up and jumpstarting the coolant and the fuel, if it is required, understanding the condition of the battery. This also involves taking the vehicle to the closest petrol station in the area.
In addition to the above assistance, this service also provides first aid to the victims of the accident and assists the police and other parties during the road crash.
How to Get this Assistance?
The first and the foremost thing you have to do in such situation is to call the police on 999 anywhere from the UAE to inform about the accident, tell your location and wait for the assistance. No traffic accident in the UAE should go unreported.
If it is a minor accident and no one is hurt in it, then also move your car to the shoulder lane to avoid the blocking the traffic. Now, wait for the police to come.
If anyone is injured in the accident, then it is suggested to leave all the vehicles involved in the accident as is and wait for the ambulance to arrive.
However, despite this free service, it is always good to have car insurance in Dubai. A reliable comprehensive insurance policy bears the cost of repair of your vehicle in case of an accident.
This is one of the most useful decisions that the Abu Dhabi Department of Transport is taken. It will not only manage the traffic in case of a road accident but also improve the conditions of the roads across the country. So, it is one of the good steps taken by the government.