With the slightest malfunction or break-down of your car, you might end up in a trouble. This malfunction can be anything right from a flat tire to break failure. In such a scenario, it becomes easier for the driver/owner if assistance is available. The concept of roadside assistance is quite old yet essential for customers.
Almost every car insurance plan in UAE comes with the feature of roadside assistance that provides free help in case of an event that leads to the breakdown of the vehicle. This includes multiple situations such as flat tire, engine failure, accidents, etc. Under the feature of roadside assistance, the insurer provides towing service when the vehicle is not in a condition to be driven physically. On top of it, there is a stand-alone facility also available under roadside assistance.
Your basic car insurance in UAE comes with coverage and various other features and benefits, roadside assistance is one of them. In order to understand this feature let us take a look at an exemplary situation.
Suppose you are driving with your family and suddenly you start to feel that your gear shift mechanism is not working properly. You are in the middle of a highway and there is no workshop in a radius of 15 kilometers moreover, it is not safe to drive your car in such a situation. This is where roadside assistance comes into the picture. In case of such an event, you can call your insurance provider to make use of this facility. All you need to do is notify them by simply calling their helpline number and they will arrange assistance for you even at remote locations.
If your vehicle cannot be driven or if it is unsafe to drive then the company will provide a towing facility and you’ll have to pay the charges for towing. Similarly, if your vehicle is out of fuel the insurance provider will refuel your car but you’ll have to bear the refueling charges. Once your vehicle reaches the workshop you can get it repaired by simply paying for the expenses incurred. The detailed coverages under the feature of roadside assistance tend to vary from provider to provider. For instance, some of the insurance providers provide accommodation in case of serious breakdowns that require time.
As mentioned roadside assistance is a broad feature and offers coverage against a variety of scenarios. Here’s a quick rundown on the incidents that are covered under roadside assistance.
Before you go ahead and opt for roadside assistance, there are some important points that are to be kept in consideration. Here’s a rundown-
Roadside assistance turns out to be a boon for the customer in unforeseen events. With the right car insurance in UAE and roadside assistance, you can enhance the protection quotient and drive fearlessly.