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Which is Better: Zurich or HAYAH Insurance UAE

When comparing life insurance in the UAE, Zurich and HAYAH Insurance are two of the most searched and trusted names. Both offer life insurance, protection benefits, and digital-first services, but their approaches, pricing, investment structures, and target audiences differ significantly. Here’s a comparative overview of Zurich vs HAYAH insurance UAE. ...read more

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Quick Overview: HAYAH Insurance vs Zurich Insurance

The table below will help you easily compare HAYAH and Zurich life insurance UAE —

Feature HAYAH Insurance Zurich Insurance UAE
Regulation CBUAE + SCA DFSA + UAE Central Bank
Reputation UAE-based, digital-first insurer Global insurer with 150+ years of legacy
Core Focus Affordable digital life & health protection Strong life, term & critical illness protection
Coverage Duration 1–35 years 5–35 years
Best For UAE residents wanting easy, digital, affordable coverage Individuals wanting global-standard protection
Maximum Coverage Up to USD 50 million Up to AED 1 million (digital), higher with underwriting
Claim Settlement Fast digital claims 98% claims paid globally
Purchase Mode Fully digital Digital + advisor
Premium Style Lower and affordable Higher but comprehensive
Medical Tests Not always required Often not required (digital plans)
Extra Benefits Child CI, funeral cover Temporary cover, Priority Screening

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Product Range: HAYAH vs Zurich Insurance Comparison UAE

HAYAH Life Insurance UAE: What You Get

HAYAH is a digital-first, UAE-built insurance provider offering a wide range of solutions for residents looking for affordable, easy and customisable term insurance. It focuses on simplicity, affordability, and regional relevance. Everything, from application to claim, can be done digitally.

Their major plans include —

  • Term Life Protect (1–35 years)
  • Loan Protect (mortgage/car/personal loan coverage)
  • Simple Life (starts at AED 7/month, no medical tests)

Zurich Life Insurance UAE: What You Get

Zurich is known for comprehensive protection, flexible riders, and strong underwriting. It stands out for people who want deep protection + international-grade financial security. Their solutions include —

  • International Term Assurance (ITA)
  • International Decreasing Term Assurance (IDTA)
  • Critical Illness Protection (34 illnesses)
  • YourLife & YourCare (digital protection plans)
  • Joint life policy options
  • Benefit upgrades, children's cover & funeral benefits

Who wins this category?

➡️ Tie: Zurich wins for global legacy, HAYAH wins for UAE-focused digital solutions.

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Read More: Critical Illness Insurance - A Complete Guide

Zurich vs HAYAH Insurance UAE Coverage 

Protection Type

HAYAH Insurance

Zurich Insurance UAE

Life Insurance

✔ High cover up to USD 50M

✔ Strong life insurance + joint life

Critical Illness

Included in selected plans

✔ 34+ conditions

Disability Protection

Included in Term Life

Available as a rider

Health Insurance

DHA-approved Health Protect

Not a main product

Loan Protection

Comprehensive Loan Protect

Via IDTA

Children Cover

Not standard

Included (USD 15,000)

Funeral Benefit

Not available

Included (USD 5,000)

HAYAH vs Zurich Premiums and Benefits 

Premiums, Fees & Charges 

Category

HAYAH Insurance

Zurich Insurance UAE

Premium Level

Low to Medium

Medium to High

Pricing Structure

Digital-first model → lower operational costs

Based on medicals, health, lifestyle and underwriting

Best For

Budget-friendly UAE residents looking for affordable long-term savings

Expats need stronger global protection and comprehensive benefits

Premium Type

Fixed

Fixed

Medical Screening Cost

Free

Free

Admin / Setup Fees

None

Included within the premium

Add-ons / Riders

Available at extra cost

Available at extra cost

Child Cover

Not available

Included

Funeral Benefit

Not available

Included

Cancellation Charges

No charges after the cooling-off period

Refund varies by specific plan

Benefits 

Benefits Category

HAYAH Insurance

Zurich Insurance UAE

Affordability

From AED 7/month

Moderate premiums

Digital Experience

100% digital onboarding & claims

Digital for YourLife & YourCare

Medical Screening

Priority Screening

Free medical tests

Protection Benefits

Life, TPD, terminal illness

Life, CI, TPD (riders), child cover

Health Benefits

DHA Health Protect

Not included

Premium Stability

Fixed premiums

Fixed premiums

HAYAH Insurance vs Zurich Insurance Features 

Feature Category

HAYAH Insurance

Zurich Insurance UAE

Medical Tests

Often not required

Not required for YourLife < AED 1M

Child Cover

Not included

Included

Funeral Benefit

Not included

Included (USD 5,000)

Joint Life Policy

Not available

Yes

Digital Experience

Fully online

Hybrid digital + advisor

Inclusions and Exclusions of Zurich vs HAYAH Insurance UAE

Coverage Type

HAYAH

Zurich

Death Benefit

✔ Yes

✔ Yes

Terminal Illness

✔ Yes

✔ Yes

Total & Permanent Disability

✔ Included

Optional rider

Critical Illness

Limited

✔ 34+ conditions

Child Cover

✘ No

✔ Included

Funeral Benefit

✘ No

✔ USD 5,000

Loan Protection

✔ Available

✔ Available

Health Insurance

✔ DHA Health Protect

✘ No

Global Coverage

✔ Worldwide

✔ Worldwide

Exclusions: Zurich vs HAYAH

Exclusion

HAYAH Insurance

Zurich Insurance 

Suicide

Excluded 2 yrs

Excluded 12 months

Pre-existing Conditions

Excluded

Excluded

War / Terrorism

Policy-specific

Plan-specific

Illegal Activities

Excluded

Excluded

Hazardous Activities

Excluded if undisclosed

Excluded if undisclosed

Self-inflicted Injuries

Excluded

Excluded

Non-payment of Premiums

Policy lapse → no claim

Policy lapse → no claim

Waiting Period (CI)

Not applicable

CI waiting periods apply

Active Military Duty

Excluded

Excluded in some plans

 

Which is Better: Zurich or HAYAH Insurance UAE?

Choosing between Zurich vs HAYAH Insurance UAE depends entirely on your budget, lifestyle, and coverage expectations.

Choose Zurich if you want:

  • Comprehensive critical illness protection
  • Strong global insurer brand
  • High-value term cover with detailed medical underwriting
  • Joint coverage options for couples
  • A long-term plan backed by global claims history

Choose HAYAH Insurance UAE if you want:

  • Affordable premiums
  • Simple, quick digital insurance
  • Coverage without medical tests
  • Health insurance for pre-existing conditions
  • Term life cover up to USD 50 million
  • UAE-specific benefits like temporary cover, Priority Screening

How to Apply for a Claim: HAYAH vs Zurich Insurance UAE?

Feature / Support Option

HAYAH Insurance

Zurich Insurance

Claims Process Overview

Users can submit an enquiry, claim, or complaint by selecting the relevant option and completing an online form

Zurich highlights empathy, stating they aim to make the claims process simple during difficult times. First step: inform them and provide a policy number

Primary Claim Submission Method

Online form via “Enquiry/Claim/Complaint” portal

Inform Zurich directly through their “Make a Claim” page or by contacting customer support

Email – General Enquiries

contact@hayah.com – For all questions related to products, services, and support

benefit.claims@zurich.com for general enquiries in the claims section

Phone – National Callers

800 HAYAH (800 42924)

+971 4 363 4567

Phone – International Callers

+971 800 42924

+44 1624 691 111 

Final Verdict: HAYAH Insurance vs Zurich Insurance UAE

If you prioritise affordability, convenience, and a strong digital experience → HAYAH Insurance is the better choice.

If you want global-level underwriting, deep critical illness protection, and long-term stability → Zurich Insurance UAE is the stronger option.

Both are excellent insurers, but they serve different needs. Hence, it’s always best to consider your preferences, budget, and coverage required before purchasing. 

FAQs for Zurich vs HAYAH Insurance

Which is better: HAYAH or Zurich Insurance in the UAE?

Both are strong insurers but serve different needs. HAYAH is better for affordable, digital-first life insurance with simple coverage, while Zurich is better for comprehensive life and critical illness protection with global underwriting.

What is the main difference between HAYAH Insurance and Zurich Insurance UAE?

HAYAH focuses on low-cost, digital term life and health protection for UAE residents, whereas Zurich offers deeper, global-standard coverage with strong critical illness, child cover, and funeral benefits.

Are Zurich life insurance premiums higher than HAYAH?

Zurich premiums are generally medium to high due to detailed medical underwriting and extensive benefits. HAYAH premiums are more affordable because they are digital-first with lower overhead.

Does HAYAH offer critical illness coverage like Zurich?

HAYAH offers limited CI depending on the plan. Zurich provides comprehensive CI cover for 34+ illnesses, making it stronger in this category.

Is HAYAH Insurance regulated in the UAE?

HAYAH is fully regulated by the Central Bank of the UAE (CBUAE) and the Securities & Commodities Authority (SCA).

Does Zurich offer fully digital life insurance like HAYAH?

Zurich offers digital onboarding for YourLife and YourCare plans, but it is not 100% digital. HAYAH provides full digital onboarding and claims.

Which insurer offers higher coverage: HAYAH or Zurich?

HAYAH offers up to USD 50 million in life cover, while Zurich offers AED 1 million digitally, and higher amounts through full underwriting.

Is Zurich or HAYAH better for families in the UAE?

Zurich is better for families due to child cover, funeral benefits, critical illness, and joint life options. HAYAH suits individuals looking for low-cost, simple online protection.

Does Zurich or HAYAH include funeral or child benefits?

Zurich includes both funeral benefits and child cover. HAYAH does not include these benefits.

Does Zurich offer health insurance like HAYAH’s Health Protect?

No. Zurich focuses on life and critical illness insurance. HAYAH offers DHA-regulated health insurance through Health Protect.

What are the exclusions in Zurich vs HAYAH Insurance UAE?

Both exclude suicide (initial period), non-disclosure, illegal activities, and war-related causes. Zurich has a 12-month suicide exclusion, while HAYAH has a 2-year exclusion.

Can I buy HAYAH or Zurich insurance without medical tests?

HAYAH often does not require medical tests for lower covers. Zurich’s digital YourLife plan also does not require tests up to AED 1M.

Which insurer has a better claim settlement record in the UAE?

Zurich has a global reputation with 98% claims paid. HAYAH offers fast digital claim settlement, optimised for UAE residents.

Is Zurich better for expats compared to HAYAH?

Yes. Zurich’s deep critical illness cover, international coverage, and global legacy make it suitable for expats seeking long-term protection.

Tanvi Pathak

Tanvi Pathak

Team Lead-Content

Tanvi joined Policybazaar.ae as an insurance writer in 2022. Her focus areas have been term, life, and motor insurance. With an understanding of industry trends in UAE, she strives to deliver measurable results via informative blogs and conversion-centric landing pages. She is a goal-oriented professional with over 7 years of digital marketing experience. Her curiosity to stay updated with recent trends ensures that you keep in touch with every industry trend through her blogs, articles, and landing pages.

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