Zurich critical illness insurance offers comprehensive coverage to protect individuals and families against the financial impact of life-threatening illnesses. Policyholders get a lump-sum payout upon diagnosis of critical conditions like cancer, heart attack, stroke, and others helping policyholders manage medical expenses, loss of income, and other financial obligations.read more
Written ByAashima MongiaContent Writer (Expertise: Term Life Insurance & Investment)
Aashima Mongia
Content Writer (Expertise: Term Life Insurance & Investment)
Aashima Mongia is a Content Executive at Policybazaar.ae, dedicated to bridging the gap between complex financial products and the people who need them. Specializing in Term Life Insurance and Investment portfolios, Aashima translates the "fine print" into high-value insights for the UAE market. With a background rooted in Commerce and Digital Strategy, she combines rigorous research with an audience-first philosophy. Her work is a blend of data-backed research and a deep understanding of the UAE's economic pulse, ensuring that every guide she writes is practical, timely, and easy to digest.
Reviewed ByAtul KathuriaBusiness Head – Term & Investment | Policybazaar.ae
Atul Kathuria
Business Head – Term & Investment | Policybazaar.ae
Mr. Atul Kathuria, Business Head of Term & Investment, is a seasoned business leader with more than 15 years of experience across industries, which includes specialising in the life insurance and wealth management space. An alumnus of IIT Delhi, he brings a strong analytical background and deep expertise in building goal-oriented financial solutions tailored for residents and expats in the UAE. By working closely with top insurers, he has strengthened Policybazaar UAE's range of term and investment plans, making financial planning more accessible and effective.
Zurich's plans are designed to suit diverse needs, providing flexibility and extensive coverage during challenging times. Zurich ensures that you and your family members can remain financially secure, allowing you to focus on recovery without the added stress of financial worries.
Why Choose Zurich Critical Illness Insurance?
Zurich International Life is part of the Zurich Insurance Group, a global insurer headquartered in Switzerland with more than 150 years of experience in insurance and financial services. In the UAE, Zurich is licensed and regulated by the Central Bank of the UAE. The company has been serving customers across the Middle East for over 40 years.
Some of Zurich’s key achievements include:
Serving more than 252,000 customers across the Middle East
Over USD 6.64 billion in assets under management
More than USD 67.98 billion in insurance cover across the region
Over 600 employees representing 37 nationalities
97% of life insurance claims paid over the last three years
Average claim settlement time of 72 hours
More than USD 255 million paid in benefits to customers across the Middle East
Buy Critical Illness Insurance Plans In UAE
*The monthly premium is for an 18-year-old non-smoker seeking a 5-year term Critical Illness insurance policy with a sum assured of 100,000 AED.
*The monthly premium is for an 18-year-old non-smoker seeking a 5-year term Critical Illness insurance policy with a sum assured of 100,000 AED.
Zurich critical illness cover is designed to provide financial support when you're diagnosed with a covered illness during your policy term.
Choose a flexible coverage length from 5 years to 35 years
Select your preferred currency
Make flexible payments in monthly or yearly instalments
Insure your partner
Option to increase the insured amount during the policy period
Need of the Hour ⏰
In the UAE, our fast paced modern lifestyles are leading to a rise in critical illnesses. And guess what? The age at which people are developing these conditions is dropping at an alarming rate. Millennials are now susceptible to serious health issues like cancer, heart attack and stroke as compared to the previous generations.
A critical illness policy bridges this financial gap by providing a one-time cash payout after a covered diagnosis. This sum allows you to:
Replace lost income while you're unable to work
Cover expenses not paid by your health insurance
Access specialist treatment if required
Continue paying home loan EMIs, rent, school fees, and other financial commitments
Focus on recovery without worrying about immediate financial pressure
This makes critical illness insurance an important complement to your existing health insurance rather than a replacement.
Zurich offers two types of Critical Illness Protection. You can choose the level of cover that best suits your healthcare and financial needs.
1. Cancer Cover
Pays out your selected sum if you are diagnosed with any qualifying type of cancer, benign brain tumours, or ductal carcinoma in situ of the breast. The policy covers:
Cancer (excluding less advanced cases)
Benign brain tumour resulting in permanent symptoms
Ductal carcinoma in situ (DCIS) of the breast with specific treatment (partial benefit)
2. Comprehensive Critical Illness Cover
Pays out your selected sum if you are diagnosed with any of 34 critical illnesses, including: cancer, heart attack, stroke, kidney failure, major organ transplant, multiple sclerosis, paralysis, Parkinson's disease (before age 65), dementia (before age 65), liver failure, terminal illness, and several other serious medical conditions listed in the policy terms.
Coverage Amount for Both
Currency
Minimum Cover
Maximum Cover
AED
525,000
7,400,000
USD
150,000
2,000,000
GBP
75,000
1,400,000
EUR
105,000
1,600,000
Important: Zurich critical illness cover has a 90-day qualifying period from the start of the policy, reinstatement, or any increase in cover. Claims for illnesses diagnosed during this period are not payable. In addition, the insured person must survive for 30 days after diagnosis for the claim to be eligible.
Zurich Critical Illness Insurance UAE- Inclusions
The inclusions of the policy includes:
A lump sum payout if you’re diagnosed with a serious health condition during the policy period
Cover between AED 525,000 and AED 7.4 million
Coverage for 34 critical illnesses
Covers 3 types of cancers
Get additional coverage without paying any premium:
Funeral coverage of USD 5,000
Child’s illness critical cover or child’s cancer of USD 15,000 (Applicable to up to 3 children between 1-18 years of age)
Option to increase your cover during the policy term (subject to approval)
Policy can continue if you permanently move overseas, subject to Zurich's business acceptance rules
What's Not Covered in Zurich Critical Illness Plan?
Your claim may not be paid in the following scenarios:
The 90-Day Qualifying Period: You cannot claim for any illness diagnosed within the first 90 days of starting or reinstating your policy.
The 30-Day Survival Period: You must survive for at least 30 days following your official diagnosis to receive the payout.
Non-Disclosure: If you deliberately hide previous health conditions or lifestyle details (like smoking status) during your application, Zurich may reject your claim.
No Cash-In Value: This is a pure protection policy. If you cancel it or reach the end of the term without a claim, no money is refunded.
Who Can Buy Zurich Critical Illness Insurance?
You can buy Zurich Critical Illness Protection as:
Single Life Cover – where the policy owner and insured person are the same.
Joint Life Cover – where both individuals are insured under the same policy, with the first valid critical illness claim ending the cover (except for eligible child benefits or funeral benefit where applicable).
Are you Eligible for Zurich Critical Illness Insurance?
Zurich Critical Illness insurance in UAE is available for single and joint ownership
The minimum entry age is 18 years
The maximum age of the policyholder at entry or at the time of an increase of the sum assured must be 59 years old
Maximum age at the end of the policy term is 69 years
Note:
For a single policy, the insured individual is the owner itself
For a joint policy, both the individuals are insured and the policy's owner
How Much Does Zurich Critical Illness Insurance Cost?
The premium you pay depends on several personal and policy-related factors, including:
Your age
Gender
Overall health
Smoking status
Type of cover selected
Sum assured
Policy term
You can choose to pay your premiums monthly or annually.
Minimum Premium
Currency
Monthly*
Yearly*
AED
88
875
USD
25
250
GBP
13
125
EUR
16
165
*For reference only. Your financial adviser or insurance provider will provide a personalised quotation based on your profile.
How to File a Claim for Zurich Critical Illness Insurance Dubai?
Here’s how to do Zurich critical illness insurance settlement:
Notify Zurich about the event
Claim Request Timelines:
Claims should be requested within 90 days from the event date.
Funeral coverage claims must be notified within 180 days from the death date of the life insured
Steps to Complete a Claim:
Complete the claim form and
Submit the necessary documents as per the checklist provided below
Document checklist:
✅The policy schedule
✅Life insured’s death certificate (where applicable)
✅Policyholder’s, claimant, or life insured’s identity and residence proof (whichever is applicable)
✅Age proof of the claimant or/and life insured
✅Information related to the claim via a medical consultant, doctor, or any third party
Given are the contact details of the Zurich Insurance in the UAE:
Online Means
🌐 You can reach out to the insurer’s chatbot via its official website- www.zurich.ae.
📩 Drop an email at:
helppoint.uae@zurich.com (for any queries related to existing or new policy)
benefit.claims@zurich.com (for all claim-related queries)
Offline Means
📞 You can call Zurich's UAE-specific toll-free helpline at 800 ZURICH (800 987424) or contact your insurance expert.
Alternatively, write to them at:
📍 Zurich International Life, Zurich HelpPoint, P.O. Box 50389, Unit 601, Level 6, Building 6, Emaar Square, Dubai, UAE
🔔Take Action Now: Visit Policybazaar.ae to explore Zurich's plans and secure the coverage that suits your needs.
Can You Make Changes After Buying the Policy?
Yes. Zurich allows certain changes after your policy starts. You can:
Increase your sum assured on your policy anniversary, subject to underwriting and Zurich’s approval
Continue paying the same premium or adjust your cover if Zurich reviews the premium after every five years
However, you generally cannot reduce your cover amount unless Zurich reviews your policy due to premium changes.
When Will Zurich Not Pay a Claim?
Your claim may not be paid if:
The illness is diagnosed during the qualifying period
The required survival period is not completed
Premiums have not been paid, and the policy has lapsed
The illness does not meet the policy definitions
Incorrect or incomplete information was provided during the application
Required documents are not submitted during the claims process
The claim results from criminal activity by the insured or beneficiary
The claim is linked to the misuse of alcohol or drugs, as specified in the policy terms
Always read the policy wording carefully to understand all exclusions before purchasing the policy.
FAQs for Zurich Critical Illness Policy
How can I reach out to Zurich for any queries regarding policy issuance?
Simply visit the provider’s website- www.zurich.ae and navigate to the ‘How to Contact Us’ section. Either connect via call or email or visit your nearest branch in person.
I’m planning to buy a critical insurance policy. Can anyone give me Zurich critical illness insurance reviews?
Zurich critical illness insurance is one of the preferred products among UAE residents. It offers maximum coverage including 34 critical illnesses. The policy is even available for both single and joint owners.
What type of cancer does Zurich critical illness insurance in Dubai cover?
The policy covers 3 types of policy, including:
Cancer- except for less advanced cases
Benign brain tumor- if resulting in permanent symptoms
Ductal carcinoma in breast situ- applicable to specific treatment (partial payment)
Is Zurich Critical Illness Insurance different from health insurance?
Health insurance covers eligible medical expenses, while Zurich Critical Illness Insurance pays a lump-sum benefit if you're diagnosed with a covered critical illness. You can use this money for medical bills, household expenses, loan repayments, or any other financial needs.
What is the qualifying period for Zurich Critical Illness Insurance?
Both Cancer Cover and Comprehensive Critical Illness Cover have a 90-day qualifying period. Claims for illnesses diagnosed during this period are not payable.
Is there a survival period before the claim is paid?
For eligible claims, the insured person must survive for 30 days after the diagnosis of the covered illness before the benefit becomes payable.
Can I increase my cover after buying the policy?
Yes. You can apply to increase your sum assured at your policy anniversary, subject to Zurich’s underwriting requirements and the maximum cover limits available at that time.
Does Zurich Critical Illness Insurance cover children?
Yes. The policy includes Child’s Cancer Cover or Child’s Critical Illness Cover of USD 15,000 per child for up to three children aged between 1 and 18 years, depending on the coverage selected.
Can I choose how often to pay my premiums?
Zurich allows you to pay your premiums either monthly or annually, depending on your preference.
Can I cancel my Zurich Critical Illness Insurance policy?
Zurich provides a 30-day free-look period. If you cancel the policy within 30 days of receiving your policy documents, you may receive a refund of the premiums paid, subject to the policy terms and conditions.
Reviews & Ratings
Explore Zurich Critical Illness Insurance in the UAE. Compare coverage, benefits, premiums, eligibility, claims process, and protection for 34 critical illnesses.
★★★★★4.7 / 5
(based on 43,419 reviews)
Rashid AliDubai, 3 July 2024
★★★★★
Truly my go-to choiceI am proud of my decision to buy critical illness insurance from Policybazaar.ae website. Was a bit doubtful first for online but unbelievably good service cost and plan.
Maqsood KhanDubai, 19 June 2024
★★★★★
Quite impressed with the transparencyWas always irritated with the complex mumbo jumbo of insurance. Big savior in Policybazaar UAE where all the important facts were literally displayed so that even a child could understand. For something as important as critical illness Dubai this was all I wanted.
Rashid Parambil Abu Dhabi , 14 June 2024
★★★★★
Very all around coverageGot cover for all the serious diseases I needed. Just had to hop onto Policybazaar.ae for this quite complete critical illness insurance policy.
Riaz ShahAbu Dhabi , 24 May 2024
★★★★★
Very much affordableHaving seen what cancer can do to a person I had long wanted insurance for critical illness in UAE. My long search however ended only with Policybazaar.ae, where I truly got a cheap plan without compromising the cover part.
Hussein Kollam Delhi, 12 May 2024
★★★★★
Pretty good insurance placeLiked how superbly easy it was to get insurance for critical illness. Even better number of choices and ofc the low affordable costs too.
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