6 Ways to Avoid Life Insurance Claim Rejection in the UAE
Buy a term plan and secure your family
35+ Critical Illnesses
Issuance
Coverage

4.7/5
44,090
Central Bank UAE Registration No.: - 123
Insurance Partners
Trusted Customers
Policies Sold
Starting @ AED 50/month*
- Home
- Life Insurance
- Articles
- 6 Ways to Avoid Life Insurance Claim Rejection in the UAE
Aashima Mongia
Content Writer (Expertise: Term Life Insurance & Investment)
Aashima Mongia is a Content Executive at Policybazaar.ae, dedicated to bridging the gap between complex financial products and the people who need them. Specializing in Term Life Insurance and Investment portfolios, Aashima translates the "fine print" into high-value insights for the UAE market. With a background rooted in Commerce and Digital Strategy, she combines rigorous research with an audience-first philosophy. Her work is a blend of data-backed research and a deep understanding of the UAE's economic pulse, ensuring that every guide she writes is practical, timely, and easy to digest.


Atul Kathuria
Business Head – Term & Investment | Policybazaar.ae
Mr. Atul Kathuria, Business Head of Term & Investment, is a seasoned business leader with more than 15 years of experience across industries, which includes specialising in the life insurance and wealth management space. An alumnus of IIT Delhi, he brings a strong analytical background and deep expertise in building goal-oriented financial solutions tailored for residents and expats in the UAE. By working closely with top insurers, he has strengthened Policybazaar UAE's range of term and investment plans, making financial planning more accessible and effective.
Best Term Insurance Plans in UAE
Some of the best Term Insurance quotes in UAE & Dubai are:

- Passive War Cover
- Pre Existing Disease Coverage
- Medical Checkup Not Required
- Worldwide Coverage

- Worldwide Coverage
- Life Cover
- Entry Age

- Passive War Cover
- Pre Existing Disease Coverage: Subject to Approval*
- Medical Checkup Not Required
- Worldwide Coverage
- Critical Illness Cover

- Worldwide Coverage

- Worldwide Coverage
- Cancer Cover
Very often small mistakes made by the insured result in rejection of the life insurance claim which eventually can lead to a series of problems for the family members of the insured. Getting life insurance claims approved and disbursed from the insurer’s end is equivalent to a battle as there is a plethora of clauses and conditions that need to be fulfilled.
In case the policyholder is unable to fulfill even a single condition there is a high probability that the insurance claim will be rejected by the insurer. If you are wondering what are the common mistakes that lead to rejection of life insurance claims and how can one avoid them you have landed at the right place. In this thread, we will be discussing some of the major reasons that lead to the rejection of life insurance claims along with crucial tips and tricks to avoid them.
Common Reasons for Claim Rejection
Here’s a quick rundown on some of the most common reasons that lead to the rejection of life insurance claims in the UAE-
1. Incorrect Information in the Insurance Application
It is extremely vital for insurance seekers to provide the correct information in the life insurance application form as providing wrong information can later lead to rejection of the claim. By providing the right information one might end up paying higher premiums but it will ensure that their family members receive the death benefit when they need it the most.
2. Hiding Medical History from the Provider
Disclosure of medical history is mandatory in the application form to avoid any hassle later at the time of claim processing. Apart from medical histories such as details of surgery and ailments, it is vital to disclose lifestyle habits such as smoking and drinking as they impact the life expectancy of an individual thereby the premium of the policy. Providing an accurate medical history will ensure that the claim is not rejected.
3. Not Updating the Nominee Details
After the demise of the policyholder, the nominee of the insurance policy receives the death benefit. It is important for policyholders to update the information of the nominee in the application form to avoid rejection. The address, contact information, age, etc. of the nominee should be filled in the application form. Failure to update the information will increase the likelihood of claim rejection.
4. Not Disclosing Additional Insurance Policies
While purchasing any insurance plan the provider enquires about existing insurance policies. It is important for the policyholder to disclose and provide all correct information about existing life insurance policies to avoid any chances of claim rejection. Very often insurance seekers hide information about their existing policies as they find it a tedious task to find old documents, doing this can increase the probability of claim rejection which can land your loved ones into serious trouble.
Points to Ponder to Prevent Claim Rejection
Some of the important points to ponder to prevent life insurance claim rejection in the UAE are as follows-
1. Provide correct information in the Application form
The first and foremost thing one can do to prevent rejection of life insurance claims in the UAE is to provide the correct information in the application. If you hide any bit of information related to your health or occupation or anything that is related to the life insurance policy it can have a serious impact at the time of claim processing.
2. Pay Your Premiums Timely
The second most important point that is to be kept in consideration to avoid life insurance claim rejection is paying premiums on time. When a policyholder pays their premiums on the time it ensures that your policy is active and the claim will be paid by the provider at the time of demise or disability of the policyholder.
When a policyholder misses out on making his/her life insurance premium payment the policy lapses which means that the party is no longer covered under the plan and therefore no death benefit will be paid in case of the demise of the policyholder. Therefore, to ensure that your family members receive the death benefit it is vital to make the payment of life insurance premiums on time.
3. Updating Nominee Information
As mentioned earlier one of the most common reasons behind the rejection of life insurance claims in the UAE is not updating the nominee information. In order to make sure that your claim is not rejected it is important to update the nominee information in the policy papers. If you are single, you can make your parents the nominee of the policy however, if you are married you can make your spouse or children the nominee of the insurance policy which will prevent rejection of life insurance claim.
4. Timely File the Insurance Claim
Another important point to be kept in consideration which is vital for the prevention of claim rejection is filing the insurance claim on time. Usually in case of medical emergencies filing the life insurance claim is the last thing that strikes your mind. However, insurance companies have a time frame in which the claim should be submitted. The period varies from 30 days to 90 days for different providers. If the nominee is unable to file the claim on the time it will lead to claim rejection.
5. Medical Examinations
Most of the insurance companies carry out medical examinations to get an idea of the applicant’s medical history and conditions. These medical examinations include a series of different medical procedures that allow the provider to understand the medical condition of the applicant better. Undergoing medical examination will help in the early detection of ailments which will help you in treating them as soon as possible. Furthermore, since the provider will be aware of your medical condition it will reduce the chances of claim rejection.
In a Nutshell
It is crucial that the policyholder is aware of all the developments with the insurer. Staying updated about the clauses and conditions will make sure that the claim is accepted at the time of processing and your loved ones receive the money when they need it the most.
More From Term Insurance
- Recent Articles
- Popular Articles
Last Updated : 11 Sep 2026Term Insurance for NRI in India: Plans, Benefits & EligibilityExplore term insurance for NRIs in India with flexible coverage, global protection and easy online purchase. Check eligibility, benefits, documents and premium options.
Last Updated : 03 Sep 2026Term Insurance After Critical Illness in UAECan you get term insurance after critical illness in the UAE? Learn about eligibility, medical underwriting, premiums, exclusions, documents and possible outcomes.
Last Updated : 03 Sep 2026Term Insurance for Freelancers in UAEExplore term insurance for freelancers in the UAE. Learn about eligibility, income proof, coverage, benefits and how self-employed professionals can get life insurance.
Last Updated : 25 Aug 2026Term Insurance Payout UAE: Options, Death Benefit & How It WorksUnderstand term insurance payout options in the UAE, including lump sum, monthly income and combination payouts, beneficiaries, claim process and timelines.
Last Updated : 19 Aug 2026Decreasing Term Insurance UAE: Benefits, Coverage & How It WorksLearn what decreasing term insurance in the UAE is, how coverage reduces over time, its benefits, eligibility and suitability for mortgages and loans.
Last Updated : 19 Aug 2026Life Insurance After Visa Cancellation UAE: What Happens?Learn what happens to life insurance after visa cancellation in the UAE, including policy continuation, premium payments, beneficiaries and cover after leaving.
Last Updated : 23 Aug 2026Best Life Insurance Companies in Dubai, UAE 2026 | Compare & Buy OnlineCompare the top 10 life insurance companies in UAE including Zurich, MetLife & HAYAH. Get instant quotes, compare premiums, and buy the best plan online.
Last Updated : 26 Aug 2026Term Insurance for Self-Employed in UAE 2026 | From AED 50*/MonCompare the best term insurance plans for self-employed individuals in UAE. No employer cover? Secure AED 1M life cover from AED 50/month. Get free quotes now.
Last Updated : 02 Jan 2026Term Insurance for NRI | Best Term Insurance Plan for NRI in UAETerm Insurance for NRI - Compare and Buy best term insurance policies for NRI in UAE & know important things before buying the term plan for NRI in UAE.
Last Updated : 23 Mar 2026Term Insurance for Spouse in UAE - Features & BenefitsTerm Insurance for Spouse - Choose the best term insurance plan for your spouse in UAE with features & Benefits. Also, know who can buy a spouse term insurance plan.
Last Updated : 12 Dec 2025Top Life Insurance Plans for Expats in the UAE: Protect Your Family's FutureDiscover the best life insurance options for expatriates in the UAE. Learn about key benefits, top plans, and essential tips to secure financial protection for your loved ones.
Last Updated : 19 Sep 2025Short Term Disability Insurance | Benefits & How It WorksDiscover short term disability insurance options to safeguard your income during challenging times. Get affordable coverage tailored to your needs!

