Standard Chartered Personal Loan Customer Care

Personal Loan in UAE

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Standard Chartered is a trusted name in offering personal banking services, with over 150 years of rich history and a global presence. With a focus on serving dynamic markets across Asia, Africa, and the Middle East, the bank started its operations in the UAE in 1958 and has grown in its presence since.

Committed to offering exceptional value to its clients, Standard Chartered provides various excellent products such as personal loans, credit cards, and more. With its personal loans, you can enjoy various features such as attractive interest rates, high loan amounts, and so forth.

In this article, we will take a close look at the Standard Chartered personal loan customer care details that borrowers can utilise to connect with the bank for inquiries, loan applications, existing loan accounts, and more.

How to Contact Standard Chartered Personal Loan Customer Care?

To reach out to Standard Chartered personal loan customer care, you have the following contact options at your disposal -


  • Personal Banking (UAE): You can dial 600 5222 88 to connect with the bank using this 24/7 service. If calling from outside the UAE, dial +971 600 5222 88 (available 24/7).
  • Priority Banking (UAE): You can contact the bank by dialling 800 4949 (24-hour service). For overseas inquiries, dial +971 4 403 9639 (24-hour service).

Complaints & Feedback Form

If you have a complaint or feedback to share with the bank, you can easily fill out the feedback form to have the bank contact you. For this, you can visit the official website of Standard Chartered UAE and head to the ‘Contact Us’ section, where you will discover a section for complaints and feedback.

Once done, simply choose the ‘Get in touch’ option here and correctly fill out the form with the specified details.

Mail Service

For account-related queries, you can use the secured mailbox service provided by Standard Chartered. Access your online banking account and use the secured mailbox to send your inquiries.


  • Video chat: If you prefer face-to-face interaction, you can initiate a video session with Standard Chartered consultants through this feature.
  • Audio chat: You can also use the bank’s voice chat service to communicate with their consultants on the go.
  • Text chat: If messaging is your preferred communication method, you can use the bank’s live message service to chat with a concerned consultant.

To Conclude

Standard Chartered, renowned for its customised financial offerings and worldwide reach, ensures round-the-clock customer support across multiple platforms. In case you have a Standard Chartered personal loan and face any issues or queries related to the loan, you can use any of the methods discussed in the article above and quickly get the necessary assistance. With options available such as phone banking, online complaint form, video or audio chat, and more, you can now easily connect with the bank at your convenience! 

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