Mashreq Portraits Credit Card

Mashreq Portraits Credit Card

Credit cards offer much-needed ease of purchase. What’s more, it enables the cardholder to earn rewards for the spend put on the card. Keeping credit card expectations of various applicants, credits cards in the UAE are offered in various variants such as fee-free credit cards, golf benefits credit cards, airport lounge access credit cards, Sharia-compliant credit cards, travel credit cards and so on. The credit card applicant can go for the card that suits their credit card expectations.

About Mashreq Portraits Credit Card

Mashreq Portraits Credit Card is the UAE's first Selfie credit card that enables the cardholder to get a personalized credit card. The applicant can carry a credit card that is as distinctive as their personality. All they have to do is send a picture they want on their card either from your phone or they can choose a picture from Mashreq gallery that features iconic pictures. Apart from that, they get to enjoy the full range of benefits offered by Mashreq Platinum Elite Card.

In case they want to upload their photograph or selfie, they can do so in 3 simple steps.

Step 1- Login

The applicant needs to login to their Mashreq account.

Step 2- Upload

The applicant needs to select the image and upload it.

Step 3- Submit

The applicant needs to submit the selected image.

Features of Mashreq Portraits Card

Out of many, here are a few features of Mashreq Portraits Credit Card:

1. Mashreq Merchant Solutions

It offers the most accessible and convenient payment experience by ensuring the utmost security. Being one of the largest card acceptance service providers in the United Arab Emirates, Mashreq Merchant Payment Solutions offers a range of secured Tailored Card Payment Solutions. The payment solutions aim at uplifting SME merchants and offer business solutions for large department stores, home delivery solutions, restaurants and large conglomerates and give them the much-needed extra-edge.

2. Mashreq Express Payments

It enables the cardholder to speed up queues by reducing transaction processing time.

3. Dynamic Currency Conversion

It enables the cardholder to pay in 108 available currencies.

4. Mashreq PAYPORT

It offers first-ever first EMV Chip and PIN compliant mobile acceptance solution in the UAE.

5. Merchant Cash Manager

It offers a lending facility to the cardholder at affordable rates & convenient options for repayment of the borrowed amount.

6. Retail Integration Solution

It offers sophisticated payment authorization option for multilane restaurants and retailers.

7. Unattended Kiosk Solution

It offers state-of-the-art cashier-less technology for vending machines and EMV Chip & PIN compliant kiosk.

8. Mashreq Hospitality Integration Solution

In order to integrate hospitality reconciliation, it offers a multi-currency and secure platform.

9. Balance Transfer

It offers the facility of transferring card balance so that the card member can pay back the amount in the conveniently in easy monthly instalments. 

10. No Income Documentation

In order to get this card, the credit card applicant doesn’t have to provide any documentation of income.

11. Attractive Rate of Interest

The applicant can opt for fixed instalments at an attractive rate of interest with a tenor of up to 36 months. They can transfer up to 75 percent of their credit card limit.

12. 0 Percent EPP Offers

Mashreq Portraits Card offers 0 percent Easy Payment Plan offers for the following categories:

1. Cosmetics

a. Ijmal Cosmetics

Upon spending a minimum amount of AED 50 at Ijmal Cosmetics, the cardholder can opt for 0 percent Easy Payment Plan. 

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months, and 12 months.

2. Departmental Store

a. Robinsons

Upon spending a minimum amount of AED 1,000 at Robinsons, the cardholder can opt for 0 percent Easy Payment Plan for the tenure of 3 months, 6 months. Upon spending a minimum amount of AED 2,000, they can opt for an Easy Payment Plan for the tenure of 9 months, 12 months. 

Validity- The EPP offer is valid till 31 December, 2019.

b. Lifestyle (Landmark)

Upon spending a minimum amount of AED 500 at Lifestyle (Landmark), the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 24 months

c. Grand Optics

Upon spending a minimum amount of AED 1,000 at Grand Optics, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 6 months

d. Adventure HQ

Upon spending a minimum amount of AED 2,000 at Adventure HQ, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure-3 months and 6 months

Electronics

a. Samsung Brand Shop

Upon spending a minimum amount of AED 500 at Samsung Brand Shop, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure-3 months, 6 months, 9 months, and 12 months

b. E-City

Upon spending a minimum amount of AED 1,000 at E-City, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure-3 months, and 6 months

c. Grand Stores Digital

Upon spending a minimum amount of AED 1,000 at Grand Stores Digital, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months

d. Nokia

Upon spending a minimum amount of AED 1,000 at Nokia, the cardholder can opt for 0 percent Easy Payment Plan for 3 months, 6 months, 9 months, and 12 months. Upon spending a minimum amount of AED 500 at Nokia, the cardholder can opt for 0 percent Easy Payment Plan for 18 months, and 24 months.

Validity- The EPP offer is valid till 31 December, 2019.

Home Furnishing

a. Ace

Upon spending a minimum amount of AED 2,000 at Ace, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 12 months, 18 months, and 24 months

b. Home centre

Upon spending a minimum amount of AED 1,000 at Home centre, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months, 12 months, 18 months, and 24 months

c. Mobilia Furniture

Upon spending a minimum amount of AED 1,000 at Mobilia Furniture, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months and 6 months

d. The Mattress Store

Upon spending a minimum amount of AED 5,000 at The Mattress Store, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months and, 12 months

Jewellery

a. Damas

Upon spending a minimum amount of AED 1,000 at Damas, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 6 months

b. Joyalukkas

Upon spending a minimum amount of AED 1,000 at Joyalukkas, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 12 months, and 24 months

c. Khazana

Upon spending a minimum amount of AED 1,000 at Khazana, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months and 6 months

d. Shyam Jewellerys

Upon spending a minimum amount of AED 1,000 at Shyam Jewellerys, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, and 9 months

Retail Fashion

a. Marks and Spencer

Upon spending a minimum amount of AED 1,000 at Marks and Spencer, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months, and 12 months

b. Imageplus general Trading LLC

Upon spending a minimum amount of AED 1,000 at Imageplus general Trading LLC, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months, and 12 months

c. Boby and Maradona

Upon spending a minimum amount of AED 1,000 at Boby and Maradona, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months, and 12 months

d. Mamas and Papas

Upon spending a minimum amount of AED 1,000 at Mamas and Papas, the cardholder can opt for 0 percent Easy Payment Plan.

Validity- The EPP offer is valid till 31 December, 2019.

Easy Payment Plan Tenure- 3 months, 6 months, 9 months, and 12 months

Benefits of Mashreq Portraits Card

The Mashreq Platinum Elite Portraits credit card members can avail exclusive Platinum Elite rewards, discounts, convenience, and lifestyle privileges. The benefits offered by the card makes this card one of the most sought-after credit cards in the UAE.

Here are the benefits offered by Mashreq Portraits credit card:

1. Airport Lounge Access

The card member can avail lounge access to over 500 airport lounges in more than 300 cities on a complimentary basis.

2. ELITE Lifestyle

With this card, the card member can live Elite Life to the fullest. The card offers various exclusive offers and discounts across various categories. The categories are customized to match up with the lifestyle needs of various credit card applicants. Be it a day out at a spa, a day out their family, or a workout session at a gym; now the Mashreq Portraits card applicant can have it all.

3. ELITE Services

Saferdriver is a trustworthy chauffeur service that ensures customers’ safety throughout the journey. The Mashreq Platinum Elite Credit Cardholder can avail 15 percent off on the Saferdriver service.

4. Mashreq Salaam

When the Mashreq Platinum Elite Portraits Credit Card member spends 1 dirham on domestic retail spend, they get to earn up to 4 Salaam Points. For spending 1 dirham on international retail spend they get to earn up to 8 Salaam Points.

5. The Elite Advantage

Be it shopping, travel, sports, dining, adventure or entertainment, the card member can enjoy a host of privileges formulated to compliment their lifestyle.

  • Free Benefits- The card member will get free travel insurance and Lounge Key Membership.
  • 50 Percent Off- The card member can avail up to 50 percent off on dining across various eateries in the UAE.
  • Exclusive Discounts- The card member can avail exclusive deals at discounted price across categories wellness and spa, health and fitness, entertainment and leisure, sports etc.
  • Extended Warranty- The card member will get much-needed peace of mind with extended warranty for the eligible goods purchased with the card.
  • Purchase Protection- The card member will get an extra layer of security, thanks to purchase protection feature. The benefit can be availed for the eligible goods purchased with the card.

Mashreq Portraits Card Offers

Mashreq Portraits Credit Cardholders can avail best deals and offers in the UAE as well as foreign countries.

Shopping

a. Ethan Allen

The cardholder gets to avail a 15 percent off on the total bill put on their Mashreq Portraits card at Ethan Allen

Terms and Conditions

  1. The offer is valid on take away as well as dine in.
  2. The cardholder can’t avail the offer on public holidays as well as festive days.
  3. The cardholder cannot club the offer with any other promotional offer or discount. 

Validity- The offer is valid till 31 December, 2019. 

Wellness, Spa & Fitness

a. mPower Fitness Club

Using their Mashreq credit card at mPower Fitness Club, the cardholder can get the membership at a special price.

 

S.No. Particulars 12 Months 6 Months 3 Months 1 Month
1.         Family AED 2250 AED 1200 AED 625 AED 225
2.         Couple AED 1975 AED 1075 AED 575 AED 200
3.         Female AED 3675 AED 2075 AED 1125 AED 375
4.         Male AED 4800 AED 2550 AED 1300 AED 450


Additional Member Benefits

Here are the additional benefits:

  • The card member won’t have to pay any registration fee.
  • The card member can avail access to outdoor kids play area and swimming pool on a complimentary basis.
  • The card member can avail wireless internet access on a complimentary basis.
  • The card member can avail valet parking service on a complimentary basis.
  • The card member can access Gym from 6 am to 11 pm on a daily basis.

The card members can avail subscription for 3 months and above can avail the following benefits:

  • 20 percent off on food and beverage.
  • 15 percent off on room rates.
  • 20 percent off on laundry services.
  • One month membership free for card members opting for 6 months or 12 months membership.

Validity- The offer is valid till 30 September, 2019.

b. The Saray Spa - Dubai Marriott Harbour Hotel & Suites

The cardholder can avail 20 percent off discount on total bill.

Terms and Conditions

The discount cannot be clubbed with any other promotion or offers.

The discount cannot be availed on special events such as Christmas Day lunch, Christmas Eve, Valentine’s Day, New Year’s Eve etc.

Validity- The offer is valid till 31 December, 2019.

Online Shopping

  1. joigifts.com

The cardholder can avail 20 percent off discount on all gifts. In order to avail the offer, the cardholder needs to use promo code mashreq20.

Here is how the offer can be redeemed:

Step 1- Log on to the official website of joigifts[.]com.

Step 2- Choose the gift, choose the delivery date and time and add the selected gift in the cart.

Step 3- Checkout and apply code mashreq20.

Validity- The offer is valid till 30 April, 2019.

  1. noon.com

The cardholder can avail Extra 15 percent off at noon.com. The discount is capped at AED 75. The offer can be availed from Thursday to Saturday from 28 February, 2019 – 30 March, 2019.

Terms and Conditions

a. The offer is valid on once per card member.

The offer can be availed as per the following:

  • February 28 to March 2
  • March 7 to March 9
  • March 14 to March 16
  • March 21 to March 23
  • March 28 to March 30

Validity- The offer is valid till 30 March, 2019.

Digital Wallet Offers

  1. Samsung Pay

Upon using Samsung Pay the cardholder will get 50 percent off discount vouchers and exclusive promotions at select supermarkets, cinemas, restaurants coffee shops, and more.

The cardholder can get their first Samsung Pay voucher absolutely free. All they have to do is register their Mashreq credit card on Samsung Pay and avail a plethora of rewards and discounts at more than 500 restaurants, spas, gyms, salons etc.

Steps to purchase a voucher:

Step 1- Click on the preferred voucher and click on Buy button.

Step 2- Fill in the following details:

  1. Name
  2. Mobile
  3. Samsung account
  4. e-mail id
  5. One time password (OTP)

Step 3- When the payment page will be displayed on the screen, select your registered Mashreq credit card to buy Samsung Pay voucher.

Step 4- Authorize the purchase by filling in your 4 digit PIN and complete the transaction.

Step 5- Upon making a successful purchase, the Samsung Pay Voucher will be displayed under My Vouchers section.

Steps to redeem the Samsung Pay Voucher:

Step 1- Open Samsung Pay app and select the voucher you wish to redeem the under My Vouchers section.

Step 2- To verify the voucher, select Use and ask the merchant to type the 4 digit PIN.

Step 3- After entering the PIN, the voucher code would be displayed on the screen. The merchant would note it and apply the discount on the bill.

Validity- The offer is valid till 15 September, 2019.

Reasons to get Mashreq Portraits Card

Mentioned below are a few of many reasons which make Mashreq Portraits Credit Cards a must-have:

1. Credit Shield

Credit Shield offers an extra layer of protection that enables the cardholder to enjoy a waiver of the outstanding balance on their Credit Card. The outstanding balance is waived off in case of unforeseen situations such as of loss of life and permanent disability of the cardholder. In addition to that, the cardholder will get coverage against Loss of Employment. In the case of hospitalization, they will be entitled to receive a cash benefit.

2. Coverage

a. Up to AED 48,000 (Loss of Employment)

In case of an unfortunate event of loss of employment (involuntary), the credit shield benefit provides insurance coverage. It covers the minimum outstanding (monthly) on the credit card up to 4,000 AED (maximum) on a monthly basis. The benefit is provided for a maximum duration of a year.

b. Up to AED 12,000 (Hospitalization)

In the case of hospitalization, the credit shield benefit covers the incurred medical expenses for AED 200 on a daily basis for a period of up to 60 days. 

c. Up to AED 50,000 (Disablement or Death Cover)

In case of death or disablement, it provides 2487 coverage across the world.

Claim Procedure for Credit Shield

In case the applicant needs to file a claim, they can dial 04 424 4444 and seek assistance. The duration for filing a claim is 30 days after the occurrence of the unforeseen event.

3. Convenient Payment Option

After enrolling for credit shield program, the cardholder’s subscription will be renewed for a nominal monthly charge i.e. 0.89 percent of their monthly outstanding balance. The charge will be reflected in their monthly Credit Card Statement.

4. Pay Protect

It is one of a kind product that pays off the outstanding credit card bill in case of an unfortunate event such as death or diagnosis of a critical illness. In addition to that, it provides a cash benefit to the family members of the applicant.

5. Easy Cash

The card offers a facility of Easy Cash. It is a facility designed especially for the times when the cardholder needs cash on an urgent basis. They can avail this facility without any paperwork.

Benefits of Availing Easy Cash

The benefits of availing easy cash:

  1. No need for income documentation.
  2. Attractive rate of interest.
  3. Maximum repayment tenure of 36 months.
  4. Highest loan amount can be availed up to 75% of the credit card limit.

How to Avail This Facility?

In order to avail the Easy Cash facility, the cardholder has to make a request by giving a phone call. Within 48 hours of making the phone call, the cardholder will get the amount credited in their account. Optionally, they can log on to official website of Mashreq Online and get Instant Cash with the help of Mashreq CCDM.

6. Smart Protect

Life can be uncertain and unpleasant at times. That’s why everyone must proactively plan something for their family in case something unfortunate happens to them.

When using a credit card, there can be any fraud transaction put on a Credit Card?  This can be avoided by enhancing card security for making online transactions safe and secure. The enhanced security will enable the cardholder to withdraw cash from ATMs across the world without any worries. The card provides employment protection as well as health protection.

Here are the benefits offered by Smart Protect by Mashreq bank.

 

S.No. Benefit Sum Assured
1.         Death due to an illness  AED 50,000
2.         Death due to an accident             AED 100,000
3.         ATM Assault across the globe      (per incident) AED 500
4.         Cash Benefit in case of hospitalization                AED 200 per dayNote- The benefit is capped at 30 days, 
5.         Fraudulent Expenses      (per incident) AED 2,500
6.         Loss of employment (involuntary)  AED 1000 each month for a period of 3 months Note- The benefit shall be provided after the end of a waiting period of 90 days.

 

7. Wallet Protect

It provides comprehensive global insurance against identity theft and theft or loss of a wallet.

Benefits Offered by Wallet Protect

In case the cardholder’s wallet gets stolen or lost anywhere across the globe:

  1. They will get coverage against fraudulent transaction put on their Mashreq Portraits Credit Card. In addition to that, they will get coverage against cash lost in the wallet.
  2. They will get replacement expenses for lost personal documents such as Emirates card, UAE driver’s license.
  3. They will get replacement expenses for lost Mashreq Bank payment cards.
  4. They will get reimbursement of application charges for application of new personal documents or payment cards.

Identity Theft

In the case of identity theft, here are the benefits offered by Wallet Protection:

a. It provides security against illegal or unauthorized use of cardholder’s personal information to open credit accounts or bank accounts, take loans, or sign a cheque.

8. Convenience Cash

The cardholder can avail extra cash beyond the limit set on their Mashreq Credit Card. They can pay the money back in easy monthly instalments at the low rate of interest. In order to avail this benefit, no documentation for income is required.  

9. Pay Protect Lite

It offers insurance coverage that provides much needed-protection. Here are the benefits offered by Pay Protect Lite:

a. Loss of Employment (Involuntary) It provides the cardholder with a monthly benefit up to10 percent of their outstanding balance.

Note-The benefit is capped at AED 4000 each month for a tenure of 6 months.

b. Death- In case of death of the cardholder, Mashreq bank pays-off their outstanding credit card balance.

10. Balance Transfer @ Zero Percent

The cardholder doesn’t have to pay up to 39 percent interest on an annual basis on their outstanding balance on other credit card(s). They can transfer their credit card balance to Mashreq Credit Card at the rate of 0 percent for a period of 6months. No documentation of income is required for availing this benefit. The cardholder can transfer up to 75 percent of their credit card limit.

How to Earn Your Rewards?

The card member can earn rewards for putting eligible spending on their credit card.  When the Mashreq Platinum Elite Portraits Credit Card member spends 1 dirham on domestic retail spend, they get to earn up to 4 Salaam Points. For spending 1 dirham on international retail spend they get to earn up to 8 Salaam Points.

How to Redeem Your Points?

The accumulated points on Mashreq Portrait credit card can be redeemed against various discounts and rewards at eligible merchants.

How to Apply for Mashreq Portraits Credit Card?

Thanks to the technological advancement, applying for Mashreq Portrait credit card is a very simple process. All the cardholder needs is an active internet connection and a laptop/ phone. The cardholder can log on to the official website of Mashreq and fill out the application form.

As per credit card experts, credit card applicants should apply for a credit card after comparing the offered benefits so everything about the offered benefits by the card. That is where Policybazaar.ae acts as a blessing in disguise. Policybazaar.ae provides a comparison platform that enables the applicants to come across the credit card that suits their credit card needs the most.

The applicant can duly fill in the credit card applications form and submit it. Upon receiving the application form, one out of many credit cards experts will get in touch with the applicant and guide them so that their credit card needs are sorted.

How to Apply for Mashreq sMiles Credit Card?

Thanks to technological advancement, applying for Mashreq sMiles credit card is a very simple process. All the cardholder needs is an active internet connection and a laptop/ phone. The cardholder can log on to the official website of Mashreq and fill out the application form.

As per credit card experts, credit card applicants should apply for a credit card after comparing the offered benefits so everything about the offered benefits by the card. That is where Policybazaar.ae acts as a blessing in disguise. Policybazaar.ae provides a comparison platform that enables the applicants to come across the credit card that suits their credit card needs the most.

The applicant can duly fill in the credit card applications form and submit it. Upon receiving the application form, one out of many credit cards experts will get in touch with the applicant and guide them so that their credit card needs are sorted.

FAQ's

Question 1- What’s Mashreq Platinum Elite Portraits card?

Answer- The Mashreq Platinum Elite Portraits card first ever Selfie card offered in the UAE. Basically, it is the first picture card that enables you to personalise your credit card with a photograph of your choice.  You can easily upload the photograph directly from your PC or mobile phone. Alternatively, you can use an image of your choice from the various images provided in the gallery.

Question2- How is Mashreq Platinum Elite Portrait credit card distinctive from a basic Platinum Elite credit card?

Answer- The features offered by the Mashreq Platinum Elite credit card including golf privileges, dining discounts, travel benefits, Salaam rewards, etc. are offered by the Mashreq Portraits credit card as well. Additionally, with a Portraits credit card, you can personalize your credit card with your preferred picture by uploading it directly or selecting from the image gallery.

Question 3- Can I customize my Mashreq Debit Card?

Answer-Presently, the Portraits feature is exclusively for the Mashreq Portraits credit card. Shortly, it will be offered for other Mashreq debit as well as credit cards.

Question 4- Can I opt for a fresh credit card and get a Mashreq Portraits card right away?

Answer-Yes, you can easily opt for a fresh Mashreq Platinum Elite credit card. All you have to do is upload a picture and get a Portraits credit card.

Question 5- Can I convert my existing Platinum Elite credit card into a Portraits credit card?

Answer-Yes, you can easily convert your existing Platinum Elite credit card into a Portraits credit card. The only condition is that the existing credit card shall be active till the time the fresh Portraits credit card is issued and activated. After the Portraits credit card is activated, the existing Platinum Elite card will no longer remain active.

Question 6- I am an existing member of Mashreq non-platinum Elite credit card; can I opt for a fresh Portraits card?

Answer- Yes, existing members of non-Platinum Elite credit card can opt for the Portraits credit card. Here are the options to do so:

  1. Request for a Change of Product Type- Such as change of Mashreq Etisalat Platinum credit card to Mashreq Platinum Elite Portraits credit card.
  2. Request for a Product Upgrade- Such as upgrade of Mashreq Gold card or Mashreq Classic card to Mashreq Platinum Elite Portraits card.

Question7- In case I replace my exiting platinum credit card to Portraits credit card, will my credit card number be changed?

Answer- Yes. Your credit card number will be changed in case you opt to replace your current Platinum Elite credit card with a fresh Portraits credit card. In such case, please make sure that your update your fresh Portraits card number with the concerned merchant such as telecom service provider, insurance provider etc. in case you have set up any Standing Instructions.

Question 8- Can I get my supplementary card personalized as well?

Answer- Yes. You can get your supplementary credit card personalized and get a Portraits credit card. Presently, the Portraits credit card is offered only for the Mashreq Platinum Elite Supplementary credit card.

Question 9- Do I need to provide the picture upon applying for the Portraits credit card?

Answer- No. Upon the approval of your Platinum Elite credit card application, you will get a picture reference number via text. The text will be sent to your registered mobile number asking you to upload your preferred picture. Upon receiving the reference number of the picture, you will get a time period of 48 hours to upload the image. The image can be uploaded directly from your computer/ laptop or mobile by visiting Mashreq.com.

Question 10- When will I get my fresh Portraits credit card?

Answer- Once the picture is uploaded successfully; you will get your fresh Portraits card after 3-5 working days.

Question 11- Does Portraits credit card works differently as compared to other credit cards offered by Mashreq?

Answer-No, the Mashreq Portraits card works exactly the same as any other credit card.

Question 12- Once I have got my new Portraits credit card, what should I do with my existing credit card?

Answer-After receiving your new Portraits card, you need to activate your card. Your old credit card will be deactivated. It is advised to destroy your old credit card.

Question 13- Are there any extra charges levied on the Portraits credit card?

Answer-No extra charges are levied on the Portraits credit card. For basis charges and fees, you can log on to the official website of Mashreq bank and refer to the Schedule of Charges.

Question 14- Would I have to pay replacement charges in case I replace my Mashreq Platinum Elite card with a Mashreq Portraits card?

Answer- No. If you opt for replace an existing Platinum Elite credit card with a Portraits credit card, you don’t have to pay any replacement fees.