How to Update Your Registered Mobile Number in a Bank Account

Your registered mobile number in a bank account helps you stay updated with your bank account information. You get your transactions notifications, SMS alerts for various banking offers and other banking intimations on your registered mobile number. 

This helps you keep a close track of your bank account activities and other banking transactions. So it is advisable that if you are planning on changing your phone number, you must also look for the process of updating the same in your bank account details as banks in the UAE use your contact details to communicate with you. 

With various online banking services, you can update your contact details including phone number, address, email address, etc. in just a few clicks. In this post, we will take you through different online and offline ways of updating your registered mobile number in a bank account with great ease. 

Ways to Update Registered Mobile Number in a Bank Account

Here are a few simple ways for changing the registered mobile number in a bank account in the UAE.

Update Your Mobile Number Online

Most banks in the UAE allow account holders to change their registered mobile number in a bank account using online banking services. Here are two simple ways of doing the same in just a few clicks.

1. Using Internet Banking

You need an active internet connection and a working device to update your registered mobile number in your bank account using internet banking services. Here are the steps.

1. Log in to Internet Banking Portal: First, you need to log in to your internet banking portal using your banking credentials and access your bank account details. You can use any device including a desktop, laptop or tablet to log in to internet banking.
2. Go to Security Centre: Once logged in, you need to visit the security section to view your registered address and contact number. 
3. Update Your Mobile Number: You can simply find the edit button in the section and click the same to change your registered mobile number. You may get an OTP on your existing registered mobile number for verification purposes. Once you enter the OTP, you will be able to change your mobile number in your bank account details.

 

 

2. Using a Mobile App

You can simply install the bank’s mobile app on your smartphone and access your bank account details without any hassle. Here are a few simple steps to follow when changing your registered mobile number in a bank using its mobile app.

1. Log in to Mobile Banking App: First, you need to log in to your bank’s mobile banking app using your banking credentials. 
2. Go to Security Centre: Once logged in, you need to find the security section in your bank account details. In this section, you can view your registered address and contact number. 
3. Select Mobile Number Update: On the next window, select the mobile number update option to change your registered mobile number in the bank account. You may get an OTP on your existing registered mobile number for verification purposes. Once you enter the OTP, you will be able to change your mobile number in just a few taps. 

3. Update Your Mobile Number Offline

You need to choose offline methods for banks that do not allow you to change the registered mobile number online. You can visit the bank’s branch and follow this process to update your registered mobile number in your bank account.

1. Visit the Bank’s Branch: First, you need to visit the bank’s branch where you have opened your bank account. In the branch, you need to meet one of the bank representatives to know the process as the mobile number update process is not the same for all the bank accounts. Make sure you carry your ID proof, address proof and other essential documents when you visit the branch.
2. Get the Change Request Form: With most banks in the UAE, the account holders need to fill the KYC details change form to update their registered details in the bank account. You can also get the same form from your bank and fill it up with all the necessary details.
3. Submit the Form: Once you have filled out the form completely, attach all the essential documents with the same and submit it. 

Make sure you get acknowledgement on your change request and ask the bank’s representative for the turnaround time. It takes a few hours for the bank to update your registered mobile number. If you do not get the intimation for the changes, you may contact your bank to check on the same. 

After you get confirmation on the change request completion, check if you are getting all the bank account SMS and notifications on your updated mobile number.

4. Visiting the ATM

Here is a simple process to change your registered mobile number in a bank account by visiting one of your bank’s ATMs.

1. Go to Main Menu: Once you are at one of your bank’s ATMs, you need to enter your debit card and go to the main menu to find change details options.
2. Select Request: In the main menu, tap on request to reach the request section where you can find various options and you can choose the one based on your requirements.
3. Select Mobile Number Update: Select the mobile number update option to change your registered mobile number in the bank account. In this process, you may also get an OTP on your existing registered mobile number for verification purposes. Once you enter the OTP, you will be able to change your mobile number in just a few taps.

Conclusion

Now that you know various convenient ways of updating your registered mobile number in a bank account, you must choose one today and update your bank account details. And in case you need some assistance, you can call us anytime. Our expert representatives will help you in updating your registered mobile number without any hassle.