Emirates Citibank Ultimate Credit Card

Emirates Citibank Ultimate Card enables the cardholder to enjoy the world. It offers high best Skywards Miles at a high rate. Every time the cardholder spends using their credit card, it rewards the cardholder with Skywards Miles. As a sign-up benefit, the cardholder gets a statement credit of AED 800.  

Features and Benefits of Emirates Citibank Ultimate Credit Card

Here are the features and benefits of Emirates Citibank Ultimate Card:

International Concierge Service

The cardholder can seek assistance & book their dinner reservations, theatre tickets, airline tickets and much more.

The Ultimate MasterCard members can get in touch with the helpdesk by calling on the following helplines:

1. Toll-free - 800-0444-0844
2. International number - 001-312-843-5359

 The Ultimate Visa cardholders can get in touch with the helpdesk by calling on the following helplines:

1. Toll-free - 800 0441 3487
2. International number - +971 4 361 1234

Complimentary Nights at Starwood Hotels & Resorts

The cardholder can avail the complimentary nights. The details are mentioned below:

1. Upon booking two nights, they can avail one complimentary night for free.
2. Upon booking three nights, they can avail one complimentary night for free.
3. Upon booking four nights, they can avail two complimentary nights for free.

The offer can be availed at 175 plus partnered Starwood Hotels and Resorts properties across the globe including the following:

1. W Hotels
2. Regis
3. Sheraton
4. Le Méridien
5. Westin
6. Luxury Collection

DISCOVERY Black Membership

Under the loyalty program of Global Hotel Alliance, the cardholder can avail DISCOVERY Black-level membership on a complimentary basis, across more than 550 hotels including Kempinski, Anantara, Corinthia, etc. The card member can avail the following facilities:

1. Room upgrades
2. Late checkout
3. Early check-in

Automatic Account Alerts

The cardholder can opt for account alerts and stay up to date about their account activity. They can set up alerts, and stay updated about their balance, outstanding payment, or when they go above their credit limit. Additionally, they can stay updated about the purchases made using their credit card.

State of the Art Technology

The MasterCard Credit Card comes loaded with contactless technology that makes the transactions easy, smooth and hassle-free.

For the convenience of card members, the credit card offers a payment experience that doesn’t need actual physical contact. The absence of contact between the merchant's terminal and the credit card provides a faster payment experience.

How to Use Contactless Card Technology?  

The card members can use their contactless card anywhere they find the MasterCard contactless logo (for the transactions of up to AED 300).

How Contactless Card Technology Works?

Here is how contactless technology works:

1. Step 1 - Search for the contactless symbol at the merchant’s terminal.
2. Step 2 - Hold the contactless credit card in front of the reader. When the transaction will be processed successfully, it will be indicated by the terminal.
3. Step 3 - The staff will hand over the purchased items to the cardholder.
4. Step 4 - In case the cardholder needs a receipt, they can ask for it.:

Airport Lounge Benefit

The cardholder will get unlimited access to more than 1,000 airport lounges across the globe. The primary cardholder as well as the secondary cardholder can bring one guest along with them on a complimentary basis. In case they want to avail the lounge access for more than one guest, they will have to pay USD 27 per guest.

Golf Access

The cardholder will get access to the golf course on a complimentary basis each month. They can avail the benefit anytime as per their convenience.

Buy 1 Get 1

The cardholder can avail up to 4 buy 1 get 1 complimentary movie tickets on a monthly basis. The offer can be availed on any weekday for the movie tickets booked using Citi Credit Card.

Emirates Advantage Benefit

The cardholder can avail Emirates Advantage benefit and enjoy 0 percent interest for three months with Citi’s Easy Instalment Plan. The benefit can be availed for the Emirates tickets booked from the official website of the Emirates UAE.   

How to Avail this Benefit?

To make the best of this benefit, the cardholder needs to book & purchase their ticket from the official website of the Emirates UAE using their Emirates credit card. Once the purchase is made, the cardholder needs to opt for Emirates Advantage payment on the link displayed on the webpage

Supplementary Cards

The cardholder can opt for unlimited supplementary cards for their family members. They don't have to pay for any extra charges. Additionally, they can set the spending limit on the supplementary cards.

Dining Benefits

The cardholder can enjoy scrumptious meals at fine dining eateries under Citi’s dining program. The cardholders can avail up to 20 percent discount at specific restaurants.

Travel Insurance Benefit

The cardholder can avail travel accident insurance absolutely free of cost. Additionally, they can avail compensation for any inconvenience caused due to delayed/ missed flights and delayed/ missed checked-in baggage. The benefit is applicable only when the tickets are bought using the Emirates Citibank Credit Card.

Eligibility Criteria of Emirates Citibank Ultimate Card

The cardholder must be earning AED 18,000 on a monthly basis.

Rewards and Offers on Emirates Citibank Ultimate Card

The rewards and offers of Emirates Citibank Ultimate credit card are as follows-

Meet and Greet Service

The cardholder can avail Marhaba Bronze Meet and Greet service on a complimentary basis through Dubai International Airport.

Marhaba Bronze Meet and Greet Service

The Citibank Emirates Ultimate Credit Card members can enjoy one Marhaba Bronze Meet and Greet Service on a complimentary basis annually. In order to avail the service, they need to make a booking at least 48 hours before their arrival or departure. They can do so by getting in touch with around the clock CitiPhone Banking Service at +971 4 311 [4000/ 4653].

In case the cardholder cannot opt for advance bookings, they can make late bookings. They need to get in touch with the Marhaba sales office or call centre. They will have to pay extra for the additional expenses if they make bookings in less than 10 hours at Dubai International Airport.

Arrival Services

Before a cardholder gets to immigration, they will see their name displaying on the Marhaba screens. They can approach any of the Marhaba representatives. The representative will fast-track them through the formalities at Terminal 1, Terminal 2 and Emirates Terminal 3 of Dubai International Airport. Then the cardholder will be escorted the arrivals area where they can meet their loved ones (if they are waiting for them). Else, they can exit the airport.

Departure Services

The cardholder will be escorted through the airport formalities. Where possible, trolleys for hand baggage will be provided to them. They can find their way to the Marhaba Meeting Lounge near the check-in areas at Terminal 1 and Emirates Terminal 3 of Dubai International Airport. At the lounge, the can relax and indulge in light refreshments.

The complimentary service is offered to the primary cardholder. On an annual basis, the card member is entitled to one complimentary booking. In case the cardholder wants to book the Marhaba service for an extra passenger, they will have to pay extra-charges as per the following:

1. From Terminal 1- AED 80
2. From Terminal 2- AED 72
3. From Terminal 3- AED 80
4. From DWC- AED 72

In order to ensure that a card member enjoys Marhaba service, the following information should be provided at the time of making the bookings:

1. Passenger’s Name
2. Flight Information
3. Terminal Details of Dubai International airport
4. Number of passengers for which the service is opted for
5. Reference number of Marhaba booking

Skywards Miles

The Cardholder can earn Skywards Miles as per the following spending:

• For every USD spent on FX, 1.25 Skywards Miles.
• For every USD spent on local shopping, 1 Skywards Mile.

The cardholder will earn the Skywards Miles as per the credit limit assigned to their card. The earning is capped for specific spend categories such as:

1. Grocery stores
2. e-Government

Emirates Citibank Ultimate Credit Card Reward

Here are the rewards offered by the Emirates Citibank Ultimate Card:

Skywards Miles

The Skywards Miles accumulated by the cardholder will be transferred to their Skywards account every week. The same will be reflected in the statement on a weekly basis. The cardholder can check the accumulated Skyward Miles by logging on to the official Emirates website and sign-in their Emirates account.

Miles Earning & Validity

The card member is entitled to earn Skywards Miles for the retail spending in accordance with the credit limit of their credit card. Upon spending on purchase categories such as supermarkets, real estate and grocery stores, they will earn 50 percent of the basic Skywards Miles.

The Skyward Miles come with a validity of 3 years from the date of the respective transaction.

How to Earn Your Rewards?

The cardholder can earn rewards by making payment at the partner merchants using their Citibank Credit Card as per the applicable terms and conditions:  

How to Redeem Skywards Miles?

The cardholder can redeem Skyward Miles in the following ways:

1. By buying a reward flight ticket. Additionally, they can upgrade their existing Economy Class to Business Class or existing Business Class ticket to First Class. They can avail the offer with Emirates.
2. At one of the Emirates partners in car hire, hospitality, retail, lifestyle or partner airlines of Emirates.
3. By shopping from Emirates High Street. It offers a rewarding and leisurely shopping experience to the cardholder. They can choose from a wide range of more than 400 products.

In order to redeem their accumulated Skywards Miles, the cardholder can log on to the official website of Emirates and sign in to their account.

Fees and Charges of Emirates Citibank Ultimate Credit Card

Here are the Fees and Charges for Citi Bank Ultimate Credit Card: 

Other Citibank Credit Cards
Citibank Citi Premier Credit Card	Citibank Citi Cashback Credit Card
Citibank Citi Prestige Credit Card	Emirates Citibank Ultima Credit Card
Citibank Citi Rewards Credit Card	Emirates Citibank Ultimate Credit Card
Citibank Citi Simplicity Credit Card	Emirates Citibank World Credit Card

FAQs on Emirates Citibank Ultimate Card

Q1: Are there any benefits of using Citi’s Contactless credit card?

Ans: Here are the benefits offered by Citi’s contactless credit card:

1. Rewards - You can earn points/ miles and redeem the rewards even on transaction made for small amounts.
2. Unmatched Convenience - Making the transactions becomes easier for the merchant as well as the cardholder. It means there will be shorter queues and quick transactions.
3. Increased Security - The transactions are carried down as per an advanced and safe technology protocol. When the transaction amount exceeds a specific limit, you may have to enter your PIN.
4. Minimal Wear & Tear - Since there is no need for swiping or inserting, the card does not come into direct contact with the machine. As a result, there is minimal wear and tear of the card.
5. No Need to Carry Cash - You don’t need to carry cash and can pay for the low-value purchase in the matter of a few seconds.

Q2: What if my Contactless card is stolen?

Ans: In case your contactless card is stolen, the liability shall be governed as per the applicable terms and conditions of the card. It means you will be liable for the transactions made till the time you get your card blocked.

Q3: What is the validity of my Skywards Miles?

Ans: When you earn Skywards Miles, they will expire 3 years after the date of accumulating the miles. Make sure you redeem your accumulated Skywards Miles before they expire.

Q4: How can I pay the credit card bill for my Citi credit card?

Ans: If you hold an account with the Citibank, you can pay your credit card bill using your internet banking account. In case you don’t, you can pay the bill at the nearest CitiBank’s ATM.

Q5: How many Supplementary Cards can I opt for?

Ans: There is no cap on the number of the supplementary cards you can opt for. You don’t have to pay any fees/charges for the same. You will get the freedom to set the limit on the supplementary cards that you opt for.