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Standard Chartered Credit Card Customer Care

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One of the most internationally reputed banking institutions, Standard Chartered Bank offers various banking products that encourage investment, trade, and wealth creation across Asia, Africa, and the Middle East. The bank has been in the UAE since 1958 when it opened its first branch in Sharjah, and currently offers excellent services and solutions for conventional, priority, corporate, and international banking.

The bank is known to provide rewards-loaded credit cards, namely -

If you already own one of these Standard Chartered Bank credit cards or plan to secure one but have some queries related to it, read through the article below and find all the necessary details regarding Standard Chartered Bank credit card customer care. 

Standard Chartered Bank Credit Card Customer Care Number

If you need immediate assistance or have a query answered, you can connect with the bank using these Standard Chartered Bank credit card customer care numbers -

Banking Type

Domestic Number

International Number

Personal Banking

600 5222 88 (24-hour helpline number)

+971 600 5222 88 (24-hour helpline number)

Priority Banking

800 4949 (24-hour helpline number)

+971 4 403 9639 (24-hour helpline number)

Commercial Banking or Corporate and Institutional Banking 

600 548 282

+971 4 509 6464

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Standard Chartered Bank Credit Card Enquiries

For any queries related to your Standard Chartered Bank credit card, you can use any of the following ways to have them addressed -

  • Chatbots - These tools provide direct access to the bank’s team of customer care executives in case you have any queries about the credit cards or want to report a credit card theft.
  • Online Banking - You can simply log into your online banking account to get your queries answered. The online banking facility is simple and has customer-friendly functions and straightforward navigation. 
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Standard Chartered Bank Credit Card International Helpline Number

Listed below are the Standard Chartered Bank credit card customer care’s international helpline numbers -

Banking Type

International Number

Personal Banking

+971 600 5222 88 (24-hour helpline number)

Priority Banking

+971 4 403 9639 (24-hour helpline number)

Commercial Banking or Corporate and Institutional Banking 

+971 4 509 6464

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Standard Chartered Bank Email Address in UAE

If you have any complaint, feedback, or query about a credit card, you can also connect with the designated executive of the bank via email on the bank’s Secured Mailbox Service using your online banking details. 

For corporate banking customers, the Standard Charted Bank credit card customer care email ID is straight2bank.ae@sc.com. 

Standard Chartered Bank Nodal Office Contact Details

Given below are the Standard Chartered Bank’s nodal offices' contact details -

Branch Name

Address

Dubai

Emirates Business Park, Building No. 3, Opposite Dubai Internet City

 

Jebel Ali Branch

The Galleries Building in Downtown Jebel Ali

Sharjah Branch

Shop No. 1 and 2, Belrasheed Building Buhaira Cornish, Al Sour Area

Abu Dhabi

Prestige Tower, Ground Floor, W-10/C-10 Khalidiya, Abu Dhabi, UAE

Al Ain Branch

Zayed Bin Sultan Street

Frequently Asked Questions

How can you complain about some services of Standard Chartered credit cards?

If you have any grievances regarding any of the credit card services, you can connect with the bank via Standard Chartered Bank credit card customer care numbers or write to https://www.sc.com/ae/personal/reachus/.

What is the 24/7 priority banking Standard Chartered Bank credit card customer care number?

In case you are a priority banking customer and have any queries related to credit cards, you can dial 800 4949 anytime.

Are Standard Chartered Bank’s branches open on Sundays?

You can visit the bank’s branches from 8:00 AM to 5:00 PM on any day of the week between Monday and Saturday. Keep in mind that the bank remains closed on Sundays.

Does Standard Chartered Bank have any customer care chat option?

Yes, you can connect with Standard Chartered Bank credit card customer care executives via video chat, audio chat, and text chat.

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