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HSBC Credit Card Customer Care Number

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Founded in 1865, HSBC Bank is one of the leading bank holding companies worldwide. The bank is based in London, United Kingdom as the Hong Kong and Shanghai Banking Corporation, Limited. It has a remarkable presence in more than 64 countries across the globe. 

HSBC offers various banking products and services such as bank accounts, credit cards, loans, mortgages, fixed deposits and investment options for its customers to help them easily manage their finances.

HSBC credit cards offer various attractive deals and discounts for card members. Credit cards enable the card members to save even more on their expenditures by making the best use of the rewards and other loyalty programs. The bank is well-known for its customer service and serves up to 40 million customers throughout the world.  

If you are looking for the contact details of one of the HSBC bank branches in the UAE, you have come to the right place. Here, we have compiled a list of HSBC credit card customer care numbers, fax numbers, and mailing addresses of various major branches in the country.

HSBC Credit Card Customer Care Details

Here are the contact numbers, physical addresses, mailing addresses, and fax numbers of multiple HSBC Bank branches located in the UAE. The customers can opt for their preferred mode of communication and contact the bank to report their credit card related issues. 

HSBC Credit Card Customer Care Numbers (Branch-Wise)

Branch Location

Branch Address

Contact Number

Dubai

HSBC Customer Service Centre Mall of the Emirates

2nd Floor, Mall Of The Emirates, Near The Cinemas - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC Bur Dubai Branch

Building 312/45 Al Suq Road - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC Jebel Ali Branch

Al Safa Toll Gate - towards Jebel Ali - Exit No: 22 from Free Zone main - gate # 3 Sheikh Zayed Rd - Mina Jebel Ali - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC Customer Service Centre Dubai Mall

Unit LG - 059 - El-Shikh Zayed street - Downtown Dubai - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC Branch

Opposite Safa Park - Al Wasl Rd - Jumeirah - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC Branch

Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat - Deira - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC Dubai Branch

HSBC Tower, Ground floor, Emaar square, Downtown - Dubai - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

HSBC EMAR BOULEVARD 57XH+2CH - Downtown Dubai - Dubai - United Arab Emirates

NA

Abu Dhabi

HSBC Abu Dhabi Branch

Omeir Bin Yousuf Building, Opposite Etisalat Tower Old - International Airport Street - Abu Dhabi - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

Fujairah

Hamad Bin Abdulla Street, Fujairah

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

Sharjah

HSBC Sharjah Branch

Abdul Aziz Majid Building King Faisal Road - Sharjah - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

Ras Al-Khaimah

HSBC Ras Al-Khaimah Branch

Al Dhait South - Ras al Khaimah - United Arab Emirates

Within the UAE - 600 55 4722

Outside the UAE - +971 600 554722

Basic Enquiries for HSBC Credit Card Customer Care 

HSBC credit card members can contact the customer care helpline number for different types of inquiries and issues such as blocking their credit card, changing their contact information, updating profile information, checking their recent transactions, and various others. 

Here are a few sample issues that the customer may face and call the HSBC Credit Card Customer Care helpline number to get them addressed. 

  • Credit Card Application: This is one of the basic reasons why people call the HSBC credit card customer care number. HSBC bank enables credit card applicants to apply for their desired credit card by simply calling the helpdesk number. They can call the customer support helpline and place a request for their preferred credit card. With such customers, the bank representatives verify information over the phone and collect the required documents from their registered residential address. The applicant can get the credit card delivered to their doorstep once the application gets approved.
  • Update Information: HSBC credit card members can also contact the help and support number to update their account information, such as their registered address, phone number, upgraded monthly income, and more. Although card members can do the same through online banking, this is also one of the most convenient ways of getting their details updated. The card members may have to go through the bank’s verification process before changing the information. 
  • Check Recent Transactions: The online banking portals of the bank usually take up to two business days to update the transactions made using the credit card. However, the bank representatives have real-time access to such details. The credit card members can contact the helpline number to get information on their recent transactions. 
  • Get Banking Credentials: HSBC offers online and mobile banking portals for banking customers to access their credit details with great ease. The card members need to register themselves on the portal through their credit card numbers. They can then generate their unique banking credentials to login to this portal in future. The card members can call the HSBC credit card customer care helpline number if they need assistance with the registration process. The bank representatives help card members complete the registration in just a few clicks.
  • Report the Loss of Card: HSBC credit card members can also get in touch with the customer care helpline number to report a theft or loss of their credit card. They can verify their identity and get the credit card blocked by the help and support representative. The representative on the call can also place the credit card replacement request for the card member based on their preferences. 
  • Suspicious Activity: Card members can call the HSBC credit card customer care helpdesk to report an unauthorised or fraudulent transaction made by an unknown third party. The banking representatives help such card members to block their credit card or help them learn how to keep their credit cards safe and secure from such suspicious activities. This helps them save their credit card from any kind of misuse.
  • Deactivate Credit Card: HSBC credit card members can call the helpline number to get their credit card deactivated in case they do not want to use it any longer. The bank representatives help cardholders to discontinue their credit cards after verifying their identity and other required details based on the authentication process.  

Keep reading to know the HSBC credit card customer care contact numbers for both local and international credit card customers. 

HSBC Credit Card Customer Care Number for Local Customers in UAE

Here is a list of HSBC credit card customer helpline numbers for local customers using different types of services. 

  • HSBC Credit Card Activation: Credit card holders can call HSBC credit card customer care at 800 2273 746 for their credit card activation. The bank representatives may verify the details of the applicants before activating their credit cards.
  • HSBC Jade Services: The customers can call the HSBC credit card customer support number to get help with the bank’s jade services. They need to call 800 5233 to contact the help and support team.
  • HSBC Premier Services: The banking customers using premier banking services can contact the HSBC credit card customer support helpline number 800 4320 to get assistance.
  • HSBC Advance Services: The premium customers of the bank using advanced banking services can dial the HSBC credit card customer support helpline number 800 4420 to find answers to their queries. 
  • HSBC Personal Banking Issues: The banking customers can also contact the HSBC credit card customer care number to get assistance regarding their personal banking issues such as password reset, registration process, and accessibility-related problems. They can call the personal banking helpline at 600 55 HSBC (600 55 4722).
  • Online and Other Technical Issues: Credit cardholders can contact the HSBC credit card customer care helpdesk at 800 4525, 800 4407, or +971 600 54 0004 to fix technical issues related to their online banking and mobile banking portals. The customers can also send an email at hsbcnetuaehelpdesk@hsbc.com.

HSBC Credit Card Customer Care Number for International Customers 

Here is a list of HSBC credit card customer helpline numbers for international customers using banking services. 

  • HSBC Credit Card Activation: The credit card member can call the HSBC credit card customer care at +971 4 3544 579 for their credit card activation. The bank representatives may verify the details of the applicants before activating their credit cards.
  • HSBC Jade Services: The customers can call the HSBC credit card customer support number to get help with the bank’s jade services. They need to call +971 4 366 9027 to contact the help and support team.
  • HSBC Premier Services: The banking customers using premier banking services can contact the HSBC credit card customer support helpline number +971 4 224 1000 to get assistance.
  • HSBC Advance Services: The premium customers of the bank using advanced banking services can dial the HSBC credit card customer support helpline number +971 4 325 4573 to find answers to their queries. 
  • HSBC Personal Banking Issues: The banking customers can also contact the HSBC credit card customer care number to get assistance regarding their personal banking issues such as password reset, registration process, and accessibility-related problems. They can call the personal banking helpline at +971 4 228 8007.
  • Online and Other Technical Issues: Credit cardholders can contact the HSBC credit card customer care helpdesk at +971 4 227 4310 to fix technical issues related to their online banking and mobile banking portals.

HSBC Credit Card Customer Care Fax Number

Here are the Fax Numbers for all the major HSBC bank branches in the UAE.

Branch Location

Branch Address

Fax Number

Dubai

HSBC Branch

Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat - Deira - Dubai - United Arab Emirates

+971 4 228 1714

HSBC Jebel Ali Branch

Al Safa Toll Gate - towards Jebel Ali - Exit No: 22 from Free Zone main - gate # 3 Sheikh Zayed Rd - Mina Jebel Ali - Dubai - United Arab Emirates

+971 4 881 6378/881 4476

Abu Dhabi

HSBC Abu Dhabi Office

Omeir Bin Yousuf Building, Opposite Etisalat building,

Old Airport Road,

Abu Dhabi, UAE

+971 2 633 1564

Fujairah

Hamad Bin Abdulla Street, Fujairah

+971 9 222 7150

Sharjah

HSBC Sharjah

Abdul Aziz Majid Building, King Faisal Road,

Sharjah, UAE

+971 6 553 7880

Ras Al-Khaimah

HSBC Ras Al Khaimah

Corniche Road Ras Al Khaimah, UAE

+971 7 233 0200

HSBC Credit Card Customer Care Email Address

HSBC banking customers can raise their concerns by writing to them on the provided mailing addresses for various branches. The bank prefers getting disputes reported on their online portals or via mails to maintain the safety of its customers. The customers can visit the bank’s website and fill out the credit card dispute form in case they have any issues with the credit card services. As soon as they submit the form, all the details get automatically shared by the bank.

Write to HSBC Credit Card Customer Care

Here is the list of mailing addresses of the major HSBC branches located in the UAE. The customers can use these addresses to write their concerns or send important documents to the bank. 

Branch Location

Branch Address

Mailing Address

Dubai

HSBC Branch

Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat - Deira - Dubai - United Arab Emirates

P O BOX 66, Dubai, UAE

HSBC Jebel Ali Branch

Al Safa Toll Gate - towards Jebel Ali - Exit No: 22 from Free Zone main - gate # 3 Sheikh Zayed Rd - Mina Jebel Ali - Dubai - United Arab Emirates

P O BOX 66, Dubai, UAE

HSBC Jumeirah 

Al Wasl Road, near Safa Park, Jumeirah, Dubai, UAE

P O BOX 3766, Dubai, UAE

Abu Dhabi

HSBC Abu Dhabi Office

Omeir Bin Yousuf Building, Opposite Etisalat building,

Old Airport Road,

Abu Dhabi, UAE

P O BOX 242, Abu Dhabi, UAE

Fujairah

Hamad Bin Abdulla Street, Fujairah

P O BOX 21, Fujairah, UAE

Sharjah

HSBC Sharjah

Abdul Aziz Majid Building, King Faisal Road,

Sharjah, UAE

P O BOX 25, Sharjah, UAE

Ras Al-Khaimah

HSBC Ras Al Khaimah

Corniche Road Ras Al Khaimah, UAE

P O BOX 9, Ras Al Khaimah, UAE

HSBC Head Office Address & Contact Details

HSBC UAE headquarters are located in Dubai. The head office manages and controls all the banking activities performed by other branches in the country. Here is the physical and mailing address of the head office branch of the bank. 

Address

HSBC Headquarters in the UAE
HSBC Tower, Ground floor,
Emaar Square, Downtown,
Dubai, United Arab Emirates

Mailing Address

HSBC Bank Middle East Limited
PO Box 66, Dubai, UAE

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