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How to Check HSBC Credit Card Application Status

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Cashless banking has indeed been revolutionised by debit cards, credit cards, e-wallets, and more, with a growing number of people using credit cards due to their convenience and ease of use. HSBC Bank, one of the most eminent banks in the UAE, has several credit cards to meet the needs of its customers. One can easily apply for an HSBC Bank credit Card can be done online or offline. 

Whenever you apply for an HSBC credit card, you may want to keep a track of the status of the application and know how the application is being processed. Regardless of your mode of application, you can check HSBC credit card application status both online and offline in 4 different ways.

Discussed below are the ways in which you can check the application status of your HSBC credit card.

Check HSBC Credit Card Application Status Online

As soon as you apply for a credit card, you will receive an SMS acknowledging your application with the reference/application number. Following the submission of the application form along with the required documents, one can get the HSBC credit card approval process within 5-10 business days.

If, however, you haven't received the credit card yet and wish to track the status of your application online, here’s what you need to do:

  • Visit the official website of the HSBC Bank
  • Click on the credit card section
  • Enter your application reference ID after opting for checking the application status
  • As this ID is sensitive information, you will need to provide your date of birth or even your mobile number to verify your credentials

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The following terms describe the status of a credit card application:

  1. Approved or Rejected - Once you see the status ‘approved’, you can expect the bank to take 7 business days to dispatch your card after the approval. On the other hand, if your application is rejected, you may need to check the reason for rejection and when you can reapply.
  2. On-Hold - If your credit card application cannot be fully processed by the bank at the moment, this status might appear. You can be contacted for additional information if this occurs again.
  3. In-Progress - If you see this message on your computer or mobile device, it means that the bank is still evaluating your application.
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Check HSBC Credit Card Application Status Offline

As an alternative to the above-mentioned method, you can also contact the HSBC credit card toll-free service number for assistance on the number 00 971 600 554722. After verifying your identity, the customer care IVR or the connecting executive will inform you regarding the status of your card.

Face-to-Face Banking

You can always visit an HSBC branch or a Customer Service Unit (CSU) to enquire about your credit card application status. An executive at the branch will connect with you and inform you about your application status after asking for relevant details.

Check Application Status through the Digital Chat Box

One can always make use of the digital chat channels to enquire about the application status of their HSBC credit card. Simply start the chat by clicking the 'CHAT' icon located on the bottom right of the bank’s official website. Notably, you won’t even need to log in with this method.

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