How to Cancel Auto Debit CBD Bank Credit Card Payments

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Direct debit has long been acknowledged as the easiest and most hassle-free way to pay utility bills, subscription services, and other recurring payments. With just a few clicks, you can set up an auto-debit arrangement that will let your payments seamlessly come from your current account, savings account, or even credit card. There is no need to worry about payments being late or missing due dates because direct debit takes care of everything.

But what if you need to take back control of your finances? What if you need to change your auto-debit arrangement, particularly regarding CBD credit card payments? That's where this blog comes in.

We'll go over how to cancel auto-debit CBD credit card payments in detail. In this article, we'll guide you through the procedure and key aspects to provide you with the information and confidence you need to manage your finances. It's time to become a master of payment management and regain your financial independence.

What are Auto Debit/Direct Debit CBD Credit Card Payments?

Direct debit is the modern solution that has simplified the way we handle recurring bills. It offers a hassle-free and convenient method to manage regular payments, whether they originate from your current account, savings account, or credit card. The concept is pretty simple. All you need to do is set up a Direct Debit arrangement, and voila, your utility payments are seamlessly taken care of.

In essence, it's like having a personal financial assistant that ensures your bills are paid on time, without the need for manual intervention. This automated process eliminates the stress of tracking due dates and potential late fees. Your financial life becomes more organized and efficient, freeing up your time and mental energy for other important matters. It offers convenience and peace of mind, ensuring that your credit card bills are promptly settled without you having to remember each payment individually.

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Features of Auto Debit/Direct Debit

Direct debit, offered by the Commercial Bank of Dubai (CBD), is a modern financial tool that delivers a host of advantages, simplifying the way you manage your regular bills. Let's explore the specifics to better understand the benefits it offers:

Payment Convenience

Manual bill payments can be a hassle, but with Direct Debit, that's a thing of the past. This service allows you to set up automatic payments on the specific dates you choose. Imagine the relief of not having to remember due dates or schedule payments manually. Direct debit takes care of it, ensuring your bills are paid promptly and consistently.

Free of Charge

CBD offers Direct Debit without any processing fees. This means that using this service won't cost you anything extra, making it an economical way to manage your financial commitments.

Save Time

Setting up Direct Debit is a straightforward and secure one-time process. Once it's set up, you can enjoy the convenience of automated debits. This not only saves you time but also ensures that you never miss a payment as long as you maintain a sufficient balance in your account.

Greater Convenience

With Direct Debit, you can bid farewell to the hassles of visiting payment offices or constantly worrying about forgetting to make payments. Your financial obligations are seamlessly managed, giving you peace of mind and convenience.

Easy and Secure One-Time Setup

Worried about forgetting to pay a bill? Direct debit eliminates that concern. As long as your account has enough balance, your payments will be automatically taken care of, negating the need for post-dated cheques or manual intervention.

No Queuing

Direct debit liberates you from the tedious task of queuing at payment offices, banks, exchange houses, and post offices to make payments. This means you can reclaim your time for more important activities.

Payment Alerts

Staying informed about your financial transactions is essential. With Direct Debit, you'll receive timely alerts on your registered mobile number, keeping you updated on your payments. This added layer of communication provides an extra degree of peace of mind, ensuring that you're always aware of your financial commitments.

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How To Cancel Auto Debit CBD Credit Card Payments

Here's a step-by-step guide on how to cancel Auto Debit CBD Credit Card Payments:

  • Access Online Banking - Begin by logging into your CBD online banking account. Make sure you have your login credentials ready.
  • Navigate to the Bill Payment Page - Once logged in, navigate to the Bill Payment section. This can be found in the main menu or a dedicated payments section.
  • Access the Direct Debit - Within the Bill Payment section, look for the Direct Debit option. Click on it to access your direct debit arrangements.
  • Manage Direct Debit - You'll see an option to manage your Direct Debit arrangements. Click on "Manage Direct Debit" to proceed.
  • Select the Direct Debit - In the list of your existing Direct Debits, select the one that you want to cancel. This could be the CBD Credit Card Payment that you wish to stop.
  • Initiate Cancellation - Once you've selected the relevant Direct Debit, look for the option to "Stop" or "Cancel." Click on this button to initiate the cancellation process.
  • Specify the Stop Date - You'll be prompted to enter the date period for which you want to stop the Direct Debit. This can be a specific end date for the arrangement.
  • Confirm Cancellation - Review the details to ensure they are accurate. Double-check the Direct Debit you're canceling and the stop date.
  • Finalize the Cancellation - Confirm the cancellation request. You may be asked to enter your authentication information, such as a password or PIN, to verify your identity and ensure the security of the cancellation process.
  • Confirmation - After completing the cancellation process, you should receive a confirmation message or notification that the Direct Debit has been successfully stopped.

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Difference Between Cancel Direct Debit and Stop Direct Debit

Stopping a Direct Debit

  • A Direct Debit that you choose to "Stop" effectively suspends the payment for a predetermined period. This is only a short-term solution.
  • The primary objective of stopping a direct debit is to discontinue automatic payments for a particular period. This might be especially helpful if you think your financial status could change or if you need to temporarily stop making payments for whatever reason.
  • Stopping a Direct Debit does not end the arrangement completely. Your payments will restart automatically when the specified period has passed, preventing any additional manual involvement.
  • As a Direct Debit is created to offer flexibility while keeping the convenience of automatic payments, stopping one is a reversible move.

Canceling a Direct Debit

  • On the other hand, if you choose to "Cancel" a Direct Debit, you are deciding to end the arrangement permanently. This indicates that the automated payments and Direct Debit will both stop working permanently.
  • When you no longer want to make the automatic payments, or you want to terminate the related financial account, cancellation is usually the best option because it is a more permanent action.
  • The services or invoices that were previously paid by a Direct Debit must be paid manually when the arrangement is terminated. This requires regular attention to due dates and manual processing of payments.
  • Cancellation provides you with complete control over the termination of the arrangement. It is usually done when you have decided to discontinue a specific service, switch to a different payment method, or make significant changes to your financial setup.

Bank Info:

  • Commercial Bank of Dubai: Head Office Ittihad Street Deira, behind Deira City Centre, Dubai, UAE
  • Phone Number: +971 4 211 2888, +971 4 212 1000
  • Email:
  • Website:


Q1. How can I access my Direct Debit arrangements for CBD Credit Card Payments?

Ans: You can access your Direct Debit arrangements by logging into your online banking account and navigating to the Bill Payment section.

Q2. How do I stop a Direct Debit for my CBD Credit Card Payments temporarily?

Ans: To temporarily stop a Direct Debit, log in to your online banking, go to the Bill Payment page, select "Manage Direct Debit," choose the Direct Debit you want to stop and specify the date period for the stop.

Q3. Can I resume a Direct Debit after I've temporarily stopped it?

Ans: Yes, stopping a Direct Debit is reversible. Payments will automatically resume after the specified stop period.

Q4. How do I permanently cancel a Direct Debit for my CBD Credit Card Payments?

Ans: To permanently cancel a Direct Debit, follow the same steps to access your Direct Debit arrangements: select the one you wish to cancel, click on the "Cancel" option, and confirm the cancellation.

Q5. What happens when I cancel a Direct Debit for my CBD Credit Card Payments?

Ans: When you cancel a Direct Debit, the arrangement is terminated permanently, and you will need to make manual payments for the services or bills previously covered by the arrangement.

Q6. What should I do if I want to discontinue a specific service or switch to a different payment method for my CBD Credit Card Payments?

Ans: Cancellation of the Direct Debit is the right choice if you want to discontinue a specific service, switch to a different payment method, or make significant changes to your financial setup.

Q7. How will I know that my Direct Debit for CBD Credit Card Payments has been successfully canceled or stopped?

Ans: After completing the cancellation or stop process, you will receive a confirmation message or notification to inform you of the status of the Direct Debit.

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