Sharjah Islamic Bank is a prominent bank in the United Arab Emirates. It has been providing financial services to both individual customers and corporate institutions for years. Formerly known as the National Bank of Sharjah, SIB is a completely Sharia-compliant bank.
When it comes to Sharjah Islamic Bank credit cards, they come with several features that are loved by the customers. They are available as Classic, Gold, Titanium, Platinum and World credit cards. In case you notice any suspicious activity with your Sharjah Islamic Bank credit card or if it gets stolen or lost, your first step should be to block your credit card to prevent its misuse. Let's see how you can do that.
There are multiple ways to block your Sharjah Islamic Bank credit card temporary as well as permanently. Some of the best ways are as follows:
The easiest way to deactivate your Sharjah Islamic Bank credit card is via customer care support. You can simply call the toll-free number +971 6 599 9999 and request the blocking of your credit card. Before proceeding, the customer care executive will verify your identity by asking questions like the name on your lost/stolen credit card, its last few digits, the date of issue, and so on. Once your credit card is verified, it will be blocked and you'll receive a notification on your registered contact number.
Alternatively, you can report any misuse of your credit card by sending an email at sibonline@sib.ae. You can also use email support to send important documents to your bank. When you use SIB’s email support service, make sure to use your registered email ID. Also, note that it takes around two days to get a response from the bank using this method.
If you're in the UAE, you can easily get your credit card deactivated or blocked permanently by visiting your nearest Sharjah Islamic Bank branch. There are over 26 SIB branches spread all over the United Arab Emirates. You can locate your nearest branch by using online bank branch locators.
If your Sharjah Islamic Bank credit card in UAE gets lost or stolen abroad, you can call the international customer care number at +97165999999. The good news is, that you don't have to worry about the time difference as the customer support team is available 24x7.
If you wish to unblock your Sharjah Islamic Bank credit card or you want to reactivate a blocked credit card. Then you can do the same by making a call to the customer care number of Sharjah Bank (+971 6 599 9999).
SIB never lets you unblock a stolen or lost credit card. Nevertheless, you can still unblock your card when it gets blocked because of some other reasons. Like non-payment of consecutive bills or going above the credit limit.
Also, if your credit card gets blocked because of over usage, then you can unblock it by paying off your balance and bringing it below the limit. In case your card gets blocked because of some other reason, then you can get in touch with customer care.
To reactivate your Sharjah Islamic bank account, which is on hold temporarily, you can call directly on the Sharjah Bank customer care number. Or, you can log in to your Sharjah Islamic Bank account and send a request through email. Sharjah card will fulfil all the formalities and adhere to the applicable policies. After that, the bank will reactivate your account.
You must keep in mind the following things to prevent your credit cards from frauds: