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How to Block & Unblock American Express Credit Cards In UAE

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American Express is a UAE financial institution with its headquarters in New York City. American Express has a strong global presence and it is also a popular banking option in the UAE. It has lent its service in various fields including savings, loans, mortgages, investments, and others. American Express credit cards are some of the most widely used credit cards in UAE

You will be glad to know that American Express is one of the largest credit card service providers in the world. Currently, it is the 4th highest in terms of credit card circulation on a global scale. There are several types of American Express credit cards available in the UAE. Some of the most exciting credit cards are:

  • American Express Platinum Credit Card
  • American Express Gold Credit Card
  • American Express Dubai Duty-Free Credit Card

The fantastic features and advantages of the American Express card are responsible for the surge in the use of Amex credit cards in UAE. You can avail heavy discounts and deals on booking, dining, travelling, etc. 

In case you lose your credit card, or if it gets stolen, you need to block it. If you are looking for relevant information on how to block American Express credit cards, please go through the following sections.  

Ways to block American Express credit cards 

You can opt for any of the multiple available options to block American Express credit cards. American Express offers both online and offline modes to block credit cards. Please read through the following sections for an in-depth discussion on the same. 

Through Mobile App

Through Online Banking

Offline Branch Visit

Calling Customer Care

How to block American Express credit card through mobile app

Blocking your American Express credit card is only a few clicks away with the American Express UAE mobile app. This app is commonly known as Amex mobile app. If you do not have the app installed on your phone, please download the same for a hassle-free card blocking service. The steps are mentioned below.

  • Log on to the American Express UAE mobile app using your unique credentials 
  • Go to the Account tab and click it
  • From the available options, choose Account Management
  • This will land you on a page where you can see your credit card(s)
  • Choose the credit card you wish to block
  • From the available actions, select Temporarily block your card
  • Confirm the action to block your credit card 

How to block American Express credit card through online banking

Net banking has become a popular and time-saving way of performing various banking activities. Among numerous online services, you can find blocking your credit card as well. The process is discussed below.

  • Visit the official UAE portal of the American Express credit cards
  • Go to the Account tab and click on it
  • Sign in with your unique Customer ID and Password
  • Once the page loads, choose Account Management 
  • From the available services, choose credit cards
  • From the list of your credit card(s), select the card you wish to block
  • Then click on Temporarily block your card
  • Confirm blocking to proceed further 

How to block American Express credit card offline

If you want to block an American Express credit card offline, you can walk down to the nearest branch of the concerned bank. The representative of the bank will provide you with a request form to block your credit card. However, you must file a formal police complaint and generate a docket number of the same. This evidence will be helpful during the request form fill-up. 

How to block American Express credit card through customer care

You can call the customer care number of American Express Bank to get your credit card blocked. The number to call is (+971) 4 4492222. 

How to block American Express credit card when travelling abroad

If you lose your American Express credit card while travelling abroad then there are multiple ways you can block your credit card. Some of the simple and efficient ways to block your cards are discussed below:

  • You can block your American Express credit card using the online banking facility and Amex mobile app.
  • You can also contact the American Express emergency helpline number 1-336-393-1111 (international) and immediately block your credit card.
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How to unblock American Express credit card

If you have temporarily blocked your American Express credit card then it will be automatically unblocked after seven days. You can also visit the online banking website or Amex app to unblock your credit card instantly. 

In this circumstance, you will have to go through the verification process and after confirmation or authentication, your credit card will be unblocked.

How to reactivate American Express credit card

To reactivate your American Express credit card, you can directly visit the Amex app which is the mobile application of American Express bank. After downloading the app you will have to register your card details and generate a PIN. After generating the PIN your credit card will be activated and become ready to use.

Points to remember 

  • If you block your credit card, you can unblock it anytime in the future. It is a reversible process unlike the termination of a credit card
  • Always lodge a formal police complaint to report theft or loss. The docket number of the police complaint is the evidence that may be required to block your credit card
  • It is advisable to link your account to your phone number so that you can track fraudulent activities and unauthorized transactions on your credit card
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FAQs

Can I withdraw cash from the American Express credit card in UAE?

You can easily withdraw cash in the UAE using an American Express credit card from your nearest ATM.

Can I use my American Express credit card abroad?

Yes, you can undoubtedly use an American Express credit card while travelling outside the UAE.

How do I contact American Express customer service?

To contact American Express customer care dial (+973) 17 557755.

How do I check my American Express credit card balance?

You can check your American Express credit card balance easily through the Amex app.

How can I check my American Express credit card bill?

You can use the Amex and net banking facility of American Express bank to check your credit card balance.

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