How to Activate Commercial Bank of Dubai (CBD) Credit Card?

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Founded in 1969, the Commercial Bank of Dubai (CBD) is among the top providers with respect to credit cards in UAE. With CBD credit cards, you can easily make payments and make the most of your spending with rewards and offers.

After receiving your credit card, however, you would first need to activate it. This is what we will focus on in the article below. Let’s find out more about how to activate CBD credit cards.

Online Method Offline Method
Internet Banking SMS Banking
- Phone Banking

How to Activate CBD Credit Card Using Online Banking?

As you may guess, it is quite convenient to complete the CBD credit card activation process online. You can simply log in and finish the procedure from the comfort of your home.

Here are the steps for the same -

  1. Visit the official website of the Commercial Bank of Dubai.
  2. Move to the CBD online banking section.
  3. Sign into your account.
  4. Proceed as per the on-screen instructions for CBD credit card activation.
  5. An OTP will be sent to your registered mobile number after you provide the relevant details.
  6. Enter the OTP to activate your card.

CBD Credit Card Activation Process Through SMS Banking

One of the offline ways to activate your CBD credit card is to use SMS banking -

  1. Send an SMS to 4266 from your registered mobile number.
  2. The format of the SMS is as follows - CACT<space> last 4 digits of your credit card number <space> 4 digits clear PIN.
  3. Once done, your credit card will be activated on the next business day.

How to Activate CBD Credit Card Via Customer Care Support?

The bank also allows credit card holders to activate their cards by connecting with the customer service team. You can follow the steps given below for this -

  1. Dial 600575556 to connect with the bank’s customer service center.
  2. Select your preferred language and press 4.
  3. Enter the Telephone Identification Number and follow the instructions to have your card activated.

FAQ's

Q1. Is it possible to set a PIN when activating a CBD credit card?

Ans: No, first you must activate your credit card. Once it is done, you can proceed to set a PIN.

Q2. What to do if a Commercial Bank of Dubai credit card gets stolen or lost?

Ans: If your CBD credit card is lost or stolen, you should immediately connect with the bank. For this, you can either visit your nearest bank branch or dial 600575556 to have your card blocked to prevent further misuse.

Q3. What are the different types of credit cards provided by the Commercial Bank of Dubai?

Ans: Here are some of the major CBD credit cards in the UAE - 

  1. Super Saver Signature Card
  2. Titanium Mastercard
  3. CBD Smiles Visa Platinum Card
  4. CBD Smiles Visa Signature Card
  5. World Mastercard
Q4. Is there a facility to avail of the credit card e-statement at CBD bank?

Ans: Yes, you can view and download your credit card statement from your online CBD bank account.

Q5. Can I change my CBD credit card PIN?

Ans: Yes, you can simply log into your online bank account using the official mobile app and find the option for changing the PIN of your credit card. Choose the relevant option and enter the new PIN to successfully complete the process.

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