How to Activate Citibank Credit Cards in UAE?

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Citibank, established in 1964 in the UAE, is among the top names in the country with respect to credit cards as well. With Citibank credit cards, you can conveniently make payments and make the most of incredible rewards.

In this article, we will focus on the step that must be completed to start using your card. We will address the query of how to activate Citibank credit card and the activation methods that you can use to activate your credit card.

How to Activate Citibank Credit Card Through Internet Banking?

Check out the following steps to activate your Citibank credit card using online banking -

  1. Visit the official website of Citibank.
  2. Move to the ‘Activate New Card’ section.
  3. Type in your credit card number, card expiry date, official date of birth, and the captcha.
  4. Click on the ‘Submit’ button.
  5. An OTP will be sent to your registered mobile number.
  6. Enter the OTP and set a new PIN.
  7. Confirm the PIN by re-entering it.

Citibank Credit Card Activation Process Via Mobile Banking

As a Citibank credit card holder, you can also activate your card using the mobile banking app.

  1. Install the Citi Mobile app.
  2. Sign into your account.
  3. Tap on the ‘Activate Card’ option.
  4. Provide your 16-digit credit card number, expiry date, and date of birth.
  5. You will receive an OTP on your registered mobile number.
  6. Type in the received OTP and create a PIN.
  7. In the last step, confirm the PIN by re-entering it.

Things to Remember When Activating or Using Your Citibank Credit Card

Here are some crucial points that you should consider when activating or using your credit card -

  • Do not share your newly-created PIN with anyone.
  • When using a credit card, make sure merchants that do not get access to your card credentials.
  • Keep changing your PIN at certain intervals for security.
  • Monitor your credit card statements regularly. In case you find any suspicious transactions, immediately connect with the bank.


Q1. Can supplementary cards be activated before activating the primary credit card at Citibank?

Ans: No, it is necessary to activate the primary credit card first if you want to activate the supplementary card.

Q2. What are the different types of methods through which the Citibank credit card can be activated in the UAE?

Ans: To activate a Citibank credit card, you can use either the mobile app banking or online banking service.

Q3. How many types of credit cards does Citibank offer?

Ans: Citibank UAE primarily has four types of credit cards -

  1. Emirates Credit Card
  2. Cashback Credit Card
  3. Basic Credit Card
  4. Rewards Credit Card
Q4. How to pay a Citibank credit card bill?

Ans: To pay your credit card bill from Citibank, you can use the following ways -

  1. Online fund transfers from your Citi account
  2. Use the UAE Funds Transfer System at an Exchange House.
  3. Use the Direct Debit payment service from your Citi or non-Citi account.
  4. Online fund transfers from other UAE bank accounts
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