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How to Activate American Express Credit Card in UAE - Online & Offline

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Credit cards have simplified the way we manage finances by making the processes more efficient and helping us build a strong credit score in return. All financial institutions including banks and finance houses offer credit cards in UAE. One such institution is American Express, a global payments company and credit card issuer. American Express offers its own credit cards along with several third-party Amex-powered cards. Customers can select from numerous credit card options available with their bank or on the American Express website. However, simply obtaining a credit card is not enough. Credit card holders must perform the American Express credit card activation process to start using it. We have curated this article to help answer all questions that surround the topic of how to activate American Express credit cards. Go through it and gain all the relevant information you will need to complete the process.

How to Activate American Express Credit Card? 

Most credit card holders prefer to perform all banking-related actions online. Online services conveniently allow bank account holders access to their accounts anywhere at any time. Similarly, Amex offers American Express credit card activation services using online means. Users can activate their Amex credit cards in UAE on a user-friendly online activation portal. 

Online Activation Method for Amex Cards

Below are the steps involved in the American Express credit card activation process using the official online portal:

  1. Open the link to the activation portal in your internet browser- https://www.americanexpress.ae/wps/portal/uae/PinSetup
  2. Type your 12-digit PIN setup ID and the captcha. The setup ID is sent to you in an SMS or a personalised letter from American Express. 
  3. Type the provided captcha and proceed. 
  4. Click on the ‘Continue’ button and enter your registered phone number for user authentication. 
  5. You will receive an authentication code on the entered mobile number. 
  6. Enter the verification code to authorise. 
  7. Generate a new PIN and complete the process by following the rest of the on-screen instructions. 

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Why Do You Need to Activate Your American Express Credit Card? 

Here are some points explaining why you need to activate your credit card immediately after receiving it-

  1. Activating your credit card ensures authorised transactions and reduces the chances of credit card fraud.
  2. Your credit account gets activated immediately after your card has been allotted. However, you will not be able to use the card until it's activated. In addition to that, you also won’t be able to use the value-adding benefits that American Express offers. 
  3. American Express credit card activation is also mandatory if you want to withdraw cash via credit card.
  4. Immediate American Express credit card activation also helps with tracking stolen/lost cards and unauthorised transactions.
  5. American Express credit card activation also informs the financial institutions that the card has been delivered to the rightful owner.

Points to Remember Regarding American Express Credit Card Activation and its Usage

When activating or using the American Express credit card, it is important to keep a few points in mind to ensure secure usage -

  • Do not share the American Express credit card activation PIN with anyone after activating the card.
  • Choose a PIN that is hard to guess or hack. However, it should be easy enough for you to remember. Avoid using significant numbers like birth dates, anniversary dates, etc. 
  • Avoid writing down your PIN to prevent any third party from finding it. If you need to note down the PIN anyway, try not to use digital platforms. 
  • Make sure the newly generated PIN is not easily discoverable by others if you note it down somewhere.
  • Do not share your American Express credit card PIN with anyone, even while making transactions. Enter your PIN by yourself.
  • Makes sure not to set the same PIN for other debit or credit cards. Always use a separate PIN for each card.

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What to do If Your Face an Issue in American Express Credit Card Activation? 

Immediately contact your lender if you are facing technical issues with the American Express credit card activation process for third-party cards. Speak to the customer care executive to get a resolution. You can get in touch with the customer care executives at American Express to get assistance with the activation process of your card. Alternatively, you can also visit a nearby branch of American Express and have a one-on-one consultation with one of the professionals.

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How to Activate American Express Credit Card  

FAQs

How to activate an American Express credit card via internet banking?

To activate the American Express credit card, tap on the link: https://www.americanexpress.ae/wps/portal/uae/PinSetup and follow the instructions displayed on the screen. 

Is it possible to activate supplementary cards before activating the primary American Express credit card?

No, supplementary credit cards cannot be activated before the activation of the primary card.

What are the types of credit cards offered by American Express?

The following are the credit cards offered by American Express-

  • Platinum Card
  • American Express Platinum Credit Card
  • American Express Gold Card
  • American Express Gold Credit Card
  • American Express Card
  • Dubai Duty Free American Express Card
What to do if the American Express credit card does not get activated?

New American Express credit card holders who are unable to activate their credit cards must immediately reach out to the customer help centre of Amex or their lender. The assigned executive will offer due assistance for the activation of the card.

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