Commercial Bank of Dubai Credit Cards

Founded in the coastal paradise of Deira, Dubai, the Commercial Bank of Dubai is known for its brilliantly aggressive and tactical investment strategies. Currently, in possession of over $10 billion in assets, CBD is ranked as the 35th largest bank in the Persian Gulf. CBD is listed in the Dubai Financial Market index as DFM: CBD and the Commercial Bank of Dubai credit cards have one of the largest user bases in UAE.


What initially started as a joint venture between Chase Manhattan Bank, Commercial Bank of Kuwait and Commerzbank in 1969 by decree of the late Rashid Bin Saeed Al Maktoum, the Commercial Bank of Dubai turned into a national public shareholding by 1982. 80% of CBD’s shares lie with UAE nationals, while the remaining 20% is owned by the Dubai Government led Investment Corporation of Dubai. CBD now aims to conquer the fields of SME finance, retail banking and Islamic banking. Attijari Al-Islami, the sharia-compliant banking division of CBD was launched in 2008. With over 200,000 customers, the range of Commercial Bank of Dubai credit cards is expected to further expand in 2019.

Types of Commercial Bank of Dubai Credit Cards

There are currently seven types of Commercial Bank of Dubai credit cards available in UAE. They range from fee-free credit cards to high reward, premium credit cards. Every Commercial Bank of Dubai credit card offers its own particular set of benefits as catalogued below.

Types of Commercial Bank of Dubai Credit Cards
 

1. CBD e-Tijari Web Card -

Eligibility: Minimum monthly salary of AED 8,000
Annual Membership Fee: No annual fee
Monthly Interest Rate:3.29%

Benefits:

1. Owners of the Commercial Bank of Dubai credit card are given free membership to the Attijari Rewards program. Through this loyalty program, Commercial Bank of Dubai credit card members earn Attijari points on utility payments, international money transfers, loans taken from CBD, balance maintained in CBD accounts and on purchases made with Commercial Bank of Dubai credit cards, to name just a few possibilities. The points can be redeemed in three ways; on Emirates Skywards Miles, on Etihad Guest Miles or as Cash Back options.

2. For every AED 1 spent using the Commercial Bank of Dubai credit card, e-Tijari Web Card owners earn

  • 1 point on retail or grocery transactions,
  • 0.5 points on government spending such as visa renewals, court fees, fuel, etc.,

1 Point on other Local UAE transactions and

  • 1 point on international transactions.
  • Transfer balance and debt to your Commercial Bank of Dubai credit card for 0% interest in the first 12 months.
  • Convert transactions above AED 1000 to 0% interest instalment plans for up to 12 months.
  • Members of this particular Commercial Bank of Dubai credit card can have 60% of their credit limit credited to their account, to be paid back in equal instalments every month from 3 to 36-month

2. CBD Visa Platinum Card -

Eligibility: Minimum monthly salary of AED 8,000
Annual Membership Fee: No annual fee
Monthly Interest Rate: 3.29%

Benefits:

1. Owners of the Commercial Bank of Dubai credit card are given free membership to the Attijari Rewards program. Through this loyalty program, Commercial Bank of Dubai credit card members earn Attijari points on utility payments, international money transfers, loans taken from CBD, balance maintained in CBD accounts and on purchases made with Commercial Bank of Dubai credit cards, to name just a few possibilities. The points can be redeemed in three ways; on Emirates Skywards Miles, on Etihad Guest Miles or as Cash Back options.

2. For every AED 1 spent using the Commercial Bank of Dubai credit card, Visa Platinum owners earn

  • 1 point on retail or grocery transactions,
  • 0.5 points on government spending such as visa renewals, court fees, fuel, etc.,
  • 1.5 point on other local UAE transactions and

2 Point on International Transactions.

  • Free supplementary Commercial Bank of Dubai credit cards for family members above 15 years of age.
  • Complimentary travel insurance.
  • Purchase protection.
  • This Commercial Bank of Dubai credit card offers a 50% discount on up to 10 movie tickets purchased every month through VOX Cinemas. The offer is valid on Sunday shows only and up to September 2019.
  • Visa benefits on travel, hotel stay, dining and welfare.

3. CBD Titanium MasterCard -

Eligibility: Minimum monthly salary of AED 10,000
Annual Membership Fee: No annual fee
Monthly Interest Rate: 3.29%

Benefits:

1. Owners of the Commercial Bank of Dubai credit card are given free membership to the Attijari Rewards program. Through this loyalty program, Commercial Bank of Dubai credit card members earn Attijari points on utility payments, international money transfers, loans taken from CBD, balance maintained in CBD accounts and on purchases made with Commercial Bank of Dubai credit cards, to name just a few possibilities. The points can be redeemed in three ways; on Emirates Skywards Miles, on Etihad Guest Miles or as Cash Back options.

  1. For every AED 1 spent using the Commercial Bank of Dubai credit card, Titanium MasterCard owners earn
  • 1 point on retail or grocery transactions,
  • 0.5 points on government spending such as visa renewals, court fees, fuel, etc.,
  • 1 point on other local UAE transactions and

1. 1.5 Point on International Transactions.

  • Free supplementary Commercial Bank of Dubai credit cards for family members above 15 years of age.
  • VIP access to 10 airport lounges in UAE, Kuwait, Jordan, KSA and Egypt.
  • 20% discount on Careem rides three times every month.
  • This Commercial Bank of Dubai credit card offers tons of ‘buy one, get one free’ deals on casual dining and events across the Middle East and Africa, through the MasterCard app.
  • MasterCard benefits on travel, hotel stay, dining and welfare.

4. CBD Visa Signature Card

Eligibility: Minimum monthly salary of AED 10,000
Annual Membership Fee: Free for the first year. AED 500 from second year onwards.
Note: *The annual membership fee is waived on spending AED 65,000 in a year.
Monthly Interest Rate: 3.29%

Benefits:

1. Owners of the Commercial Bank of Dubai credit card are given free membership to the Attijari Rewards program. Through this loyalty program, Commercial Bank of Dubai credit card members earn Attijari points on utility payments, international money transfers, loans taken from CBD, balance maintained in CBD accounts and on purchases made with Commercial Bank of Dubai credit cards, to name just a few possibilities. The points can be redeemed in three ways; on Emirates Skywards Miles, on Etihad Guest Miles or as Cash Back options.

  1. For every AED 1 spent using the Commercial Bank of Dubai credit card, Visa Signature owners earn
    1. 1 point on retail or grocery transactions,
    2. 0.5 points on government spending such as visa renewals, court fees, fuel, etc.,
  • 2 point on other local UAE transactions and

2. 2.5 Point on International Transactions.

  1. Free supplementary Commercial Bank of Dubai credit cards for family members above 15 years of age.
  2. Complimentary travel insurance.
  3. Purchase protection.
  4. Flat 50% discount on cinema tickets in UAE, booked through VOX cinemas.*
  5. This Commercial Bank of Dubai credit card offers 2 complimentary Valtrans valet parking services every month at City Walk, Mirdif City Center, Box Park and Dubai International Airport.*
    * Note that both of these services may only be availed on spending a minimum monthly amount of AED 5,000.
  6. Up to 8 passes yearly to over 1,000 airport lounges globally. This is applicable only for the primary Commercial Bank of Dubai credit card The first lounge pass is complimentary, while the remaining passes require at least USD 1 spent on international purchases every year.
  7. Visa Signature benefits on travel, hotel stay, dining and welfare.

5. CBD Visa Infinite Card

Eligibility: Minimum monthly salary of AED 20,000
Annual Membership Fee: Free for the first year. AED 750 from second year onwards.
Note: *The annual membership fee is waived on spending AED 100,000 in a year.
Monthly Interest Rate: 3.29%

Benefits:

1. Owners of the Commercial Bank of Dubai credit card are given free membership to the Attijari Rewards program. Through this loyalty program, Commercial Bank of Dubai credit card members earn Attijari points on utility payments, international money transfers, loans taken from CBD, balance maintained in CBD accounts and on purchases made with Commercial Bank of Dubai credit cards, to name just a few possibilities. The points can be redeemed in three ways; on Emirates Skywards Miles, on Etihad Guest Miles or as Cash Back options.

  1. For every AED 1 spent using the Commercial Bank of Dubai credit card, Visa Infinite owners earn
    1. 1 point on retail or grocery transactions,
    2. 0.5 points on government spending such as visa renewals, court fees, fuel, etc.,

2. 2 Point on other Local UAE Transactions and

  1. 2.5 point on international transactions.
  1. Free supplementary Commercial Bank of Dubai credit cards for family members above 15 years of age.
  2. Complimentary travel insurance.
  3. Purchase protection.
  4. Access to Pharaohs Club WAFI, a luxurious club with facilities such as gyms, spas, pools and tennis and squash courts.*
  5. Flat 50% discount on cinema tickets in UAE, booked through VOX cinemas.*
  6. This Commercial Bank of Dubai credit card offers 3 complimentary Valtrans valet parking services every month at City Walk, Mirdif City Center, Box Park and Dubai International Airport.*
    * Note that all three of these services may only be availed on spending a minimum monthly amount of AED 5,000.
  7. Up to 12 passes yearly to over 1,000 airport lounges globally. This is applicable only for the primary Commercial Bank of Dubai credit card owner and one guest. The first two lounge passes are complimentary, while the remaining passes require at least USD 1 spent on international purchases every year.
  8. Visa Infinite benefits on travel, hotel stay, dining and welfare.

6. CBD World MasterCard

Eligibility: Minimum monthly salary of AED 40,000
Annual Membership Fee: Free for the first year. AED 750 from second year onwards.
Note: *The annual membership fee is waived on spending AED 100,000 in a year.
Monthly Interest Rate: 3.29%

Benefits:

1. Owners of the Commercial Bank of Dubai credit card are given free membership to the Attijari Rewards program. Through this loyalty program, Commercial Bank of Dubai credit card members earn Attijari points on utility payments, international money transfers, loans taken from CBD, balance maintained in CBD accounts and on purchases made with Commercial Bank of Dubai credit cards, to name just a few possibilities. The points can be redeemed in three ways; on Emirates Skywards Miles, on Etihad Guest Miles or as Cash Back options.

  1. For every AED 1 spent using the Commercial Bank of Dubai credit card, World MasterCard owners earn
    1. 1 point on retail or grocery transactions,
    2. 0.5 points on government spending such as visa renewals, court fees, fuel, etc.,

2. 2 Point on other local UAE Transactions and

  1. 2.5 point on international transactions.
  1. Free supplementary Commercial Bank of Dubai credit cards for family members above 15 years of age.
  2. Access to Pharaohs Club WAFI, a luxurious club with facilities such as gyms, spas, pools and tennis and squash courts.*
  3. Flat 50% discount on cinema tickets in UAE, booked through VOX cinemas.*
  4. This Commercial Bank of Dubai credit card offers 4 complimentary Valtrans valet parking services every month at City Walk, Mirdif City Center, Box Park and Dubai International Airport.*
    * Note that all three of these services may only be availed on spending a minimum monthly amount of AED 5,000.
  5. World MasterCard benefits on travel, hotel stay, dining and welfare.

7. CBD Super Saver Card

Eligibility: Minimum monthly salary of AED 10,000
Annual Membership Fee: Free for the first year (for new CBD customers only). AED 800 from second year onwards.
Monthly Interest Rate: 3.29%

Benefits:

  1. Owners of this Commercial Bank of Dubai credit card will earn 10% cash back on:
    1. Utility Bills
    2. Government Spending
  • Telecom Bills
  1. Education Charges
  2. Grocery Shopping
  3. Fuel Costs
    Note that the maximum cash back amount for these categories is capped at AED 200 per month.
  1. The Super Saver Commercial Bank of Dubai credit card offers cardholders 1% cash back on every AED 2 spent on any other purchases. There is no cap on this offer.
  2. Flat 50% discount on cinema tickets in UAE, booked through VOX cinemas.*
  3. This Commercial Bank of Dubai credit card offers 2 complimentary Valtrans valet parking services every month at City Walk, Mirdif City Center, Box Park, Ferrari World, YAS Waterworld and Dubai International Airport.*
    * Note that both of these services may only be availed on spending a minimum monthly amount of AED 5,000.
  4. Up to 8 passes yearly to over 1,000 airport lounges globally. This is applicable only for the primary Commercial Bank of Dubai credit card owner and one guest. The first lounge pass is complimentary, while the remaining passes require at least USD 1 spent on international purchases every year.
  5. Complimentary travel insurance.
  6. Purchase protection.
  7. Visa Signature benefits on travel, hotel stay, dining and welfare.

Features & Benefits

With a long history of dedication and commitment to their customers, Commercial Bank of Dubai has spent decades catering to the needs of the UAE populace. A Commercial Bank of Dubai credit card offers customers the opportunity to exponentially increase their spending power and partake in the world-class benefits offered by the bank. As a Commercial Bank of Dubai credit card owner, here is what you can expect to get:

  • International Spending
    No matter where you are in the world, a Commercial Bank of Dubai credit card ensures limitless connectivity and access to your funds without interruption. So whether you’re using your CBD credit card on purchases or to withdraw cash, do so fearlessly.
  • Pay How You Like
    The Commercial Bank Of Dubai credit card offers some of the most diverse set of payment options amongst any bank in the world. Customers can pay in any of the following ways:
  • By visiting a CBD branch
  • Through the internet and mobile banking
  • Over the phone via an Interactive Voice Response (IVR) system
  • Logging into CBD’s Facebook branch, an innovative social media-based banking feature
  • With direct debits from a bank account
  • On depositing a cheque in a CBD Cash Deposit Machine
  • Or by visiting Exchange Houses such as Al Ansari Exchange and Redha Al Ansari Exchange
  • e-Statement
    An online banking portal allows the customer to access their Commercial Bank of Dubai credit card account statement, transaction history and carry out fund transfers conveniently on the go. The online portal is also used to monitor and manage loyalty points and credit limit.
  • Encrypted & Secure
    By following industry-leading security protocols, Commercial Bank of Dubai credit cards offers customers reliable and secure banking experience. All online transactions are verified by Visa and MasterCard through One-Time-Passwords (OTP). Additionally, the CBD fraud monitoring processes give cardholders access to an early warning system which helps prevent any misuse of the card.
  • Credit Shield
    Commercial Bank of Dubai credit cards offers a third-party insurance policy on their Credit Cards, known as Credit Shield. Under this policy, any unforeseen events such as sudden disabilities, illnesses, death and loss of employment are covered by Orient Insurance. The primary cardholder can avail this feature on request and will be charged 0.89% on the monthly statement balance of their credit card. Only the primary cardholder is covered by Credit Shield, and is liable to receive:
  • Up to AED 100,000 on permanent disabilities caused by illness or accidents.
  • Up to AED 100,000 on death.
  • Up to AED 50,000 on illnesses covered by the policy.
  • Up to AED 3,000 every month on the sudden loss of employment.
  • Benefits
    Every Commercial Bank of Dubai credit card comes with its own set of benefits, specifically crafted by observing consumer behaviour in UAE. These benefits vary from card to card, some of which are listed below.
  • No Annual Fees
    Many of the CBD credit cards are unconditionally fee-free for life. Commercial Bank of Dubai credit cards with no annual membership fees also come loaded with benefits.
  • Transfer Balance
    Commercial Bank of Dubai credit card offers on balance transfers make them extremely attractive for customers looking to pay off their debt. Most of the cards offer a 0% interest rate on balance transfer for the first 12 months, making them the perfect cards to pay off your outstanding amounts.
  • Cash Advance
    Up to 60% of your Commercial Bank of Dubai credit card’s credit limit can be transferred directly into your account on certain cards. The amount is then paid off in equal monthly instalments with tenors ranging from 3 to 36 months.
  • Instalment Plans
    Easy Installment Plans are a scheme through which a Commercial Bank of Dubai credit card offers the customer opportunities to convert transactions above AED 1,000 into monthly instalment plans with no interest for the first 12 months.
  • Attijari Rewards
    The Commercial Bank of Dubai credit card loyalty program is referred to as Attijari Rewards. Cardholders earn points by making purchases, paying utility bills, making investments and more. Attijari points can be redeemed for exciting rewards such as:
  • Air Miles
    Applicable on Emirates Skywards Miles and on Etihad Guest Miles.
  • Cash Back
    Credited into your account.

Commercial Bank of Dubai Credit Card Annual Fees

Given below is a complete list of Commercial Bank of Dubai credit card interest rates and annual membership fees for cards available in the market today.

Card Name

Monthly Retail Interest (in %)

Annual Membership Fee (in AED)

CBD e-Tijari Web Card

3.29

-

CBD Visa Platinum

3.29

-

CBD Titanium MasterCard

3.29

-

CBD Visa Signature***

3.29

500*

CBD Visa Infinite***

3.29

750*

CBD World MasterCard***

3.29

750*

CBD Super Saver

3.29

800**

(Updated as of Jan 2019)

* Annual Fee is waived on the first year. It is applicable from the second year onwards.

 ** New Commercial Bank of Dubai credit card members are eligible for no annual fees in the first year.

***Note: Commercial Bank of Dubai credit cards offer a fee-waiver on meeting a minimum yearly spending requirement for the following cards:

  • CBD Visa Signature: Yearly spending requirement of AED 65,000.
  • CBD Visa Infinite: Yearly spending requirement of AED 100,000.
  • CBD World MasterCard: Yearly spending requirement of AED 100,000.

Commercial Bank of Dubai Credit Card Eligibility

Applying for a Commercial Bank of Dubai credit card is not difficult and the criteria for eligibility are fairly relaxed. The 4 following factors can determine whether you qualify for a CBD card.

  1. Age
    Applicants must be between 21-60 years of age to qualify for a CBD card. UAE nationals, however, can be up to 65 years of age.
  2. Income
    Every Commercial Bank of Dubai credit card requires a minimum monthly income. These values range from AED 8,000 to AED 40,000 per month. Furthermore, CBD also asks applicants to have at least 6 months of service in their organization.
  3. Credit Score
    Regardless of your monthly income, poor credit history can still disqualify you from obtaining a CBD card. CBD executive will also check for the applicant’s existing debt. Having debt more than 50% of your monthly income may instantly disqualify you.
  4. Residency
    Most of the Commercial Bank of Dubai credit card offers are applicable for UAE residents and UAE nationals only. Applicants without a UAE residency will need to get in touch with a CBD representative for further instructions.

Commercial Bank of Dubai Credit Cards Based on Salary

As mentioned earlier, every Commercial Bank of Dubai credit card has its own requirement for minimum monthly income. These are mentioned below.

Name of Card

Minimum Monthly Income (in AED)

CBD e-Tijari Web Card

8,000

CBD Visa Platinum

8,000

CBD Super Saver

8,000

CBD Titanium MasterCard

10,000

CBD Visa Signature

10,000

CBD Visa Infinite

20,000

CBD World MasterCard

40,000

(Updated as of January 2019)

How to Apply for a Commercial Bank of Dubai Credit Card

Customers can apply for a Commercial Bank of Dubai credit card by visiting a branch, submitting an online application or via phone and text.

  1. Online Applications
    The easiest way of applying for a Commercial Bank of Dubai credit card is through the online application, found online.
  2. Branch Visit
    Applicants can also visit one of the many CBD branches to apply for a CBD card. Commercial Bank of Dubai has over 20 branches across UAE in the following cities:
    1. Dubai
    2. Sharjah
    3. Ras Al Khaimah
    4. Abu Dhabi
    5. Ajman
    6. Al Ain
    7. Fujairah
  3. Phone or Text
    Customers may also SMS CARD to 4266 to initiate the application process, or contact a CBD representative via phone on:
    1. 600 575 556 - within UAE, and
    2. +971 600 575 556 - outside UAE.

Documents you’ll require to complete the Commercial Bank of Dubai credit card application are as follows:

  • Passport
  • Residence Visa (for UAE residents)
  • National ID (for UAE nationals)
  • Salary Certificate
  • A trade license (for self-employed applicants)

Note: Commercial Bank of Dubai credit card applicants without a UAE residency will need to contact a CBD representative on the numbers mentioned above, or submit a query online.

Commercial Bank of Dubai Credit Card Interest Rates

There are two major interests charged on Commercial Bank of Dubai credit cards: retail interest and cash advance interest. Retail interest applies on overdue amounts that are left over after your payment date has expired. Cash advance interest; however, is the interest charged on cash withdrawn from your credit limit (such as through ATMs). Cash advance interest on Commercial Bank of Dubai credit cards is charged from the date of the withdrawal.

Every Commercial Bank of Dubai credit card offers the same rates of interests.

Monthly Retail Interest: 3.29%

Monthly Cash Advance Interest: 3.49% (from the date the advance was taken)

The Commercial Bank of Dubai Credit Card Limit

A credit limit is the most amount of credit that a bank is willing to extend to a cardholder. Each Commercial Bank of Dubai credit card offers a varying credit limit from customer to customer, depending on their financial status and prior credit history.

To check your Commercial Bank of Dubai credit card limit, head over to the CBD online banking page and log in with your credentials. The page can be found online.

CBD customers may also request an increase to their credit limit by visiting any of the CBD branches or by talking to a CBD representative at (+971) 600 575 556.

Requests for an increase in credit limit depend majorly on your payment history with the bank. Maintaining a good repayment record with CBD will increase the chances of having your request approved.

Commercial Bank of Dubai Fees & Charges

Not all fees and charges levied on your Commercial Bank of Dubai credit card is necessarily negative. Some of these are the costs associated with owning a credit card, such as:

  • Annual Membership Fees: Vary from card to card
  • Account Closing Fee: AED 100

However, many of the fees and charges incurred are due to negligence or purposeful misdemeanours. These might include:

  • Late Fees: AED 209
  • Over Limit Fees: AED 209
  • Fees for replacement of a lost/stolen Card: AED 75

You can find the complete list of Commercial Bank of Dubai credit card fees and charges online.

How to Cancel a Commercial Bank of Dubai Credit Card

One may cancel their Commercial Bank of Dubai credit card by contacting a CBD representative at (+971) 600 557 556. The cancel request will only be completed after all outstanding payments and their respective interests have been paid in full. Once all dues have been cleared, CBD will cancel your credit card.

It is advised to cut your Commercial Bank of Dubai credit card only after all the formalities have been completed. Cardholders should also request for a no liability certificate, which CBD offers for a nominal fee of AED 60. This certificate shows that the card owner has no dues towards the bank and is crucial for travel, property registrations and more.

Why You Should Pick a Commercial Bank of Dubai Credit Card

Founded in Deira, the Commercial Bank of Dubai has an active interest in and deep understanding of the UAE market. There are dozens of reasons for a UAE resident to pick a Commercial Bank of Dubai credit card, but the ones that speak most strongly to us are their

  • History of Excellence
    Commercial Bank of Dubai credit cards has consistently outperformed competitors, offering better incentives at a lower cost to the customer. This has helped CBD earn a massive following across UAE, and with good reason.
  • Transparent Practices
    By constantly delivering on their promises, CBD has marked itself as a reliable local brand. Their values echo this exact same sentiment. Aptly stated in their code, ‘Ownership: What we say, we do’.
  • Customer Care Etiquette
    From the constantly updated Commercial Bank of Dubai credit card offers to their tireless around the clock customer service, CBD displays strong customer-first ethics that are hard to find anywhere else.
  • Variety in Design
    A perfect example of variety is the diversity of Commercial Bank of Dubai credit cards. By implementing minimal interest rates and annual fees, CBD offers access to customers from all economic segments.

Commercial Bank of Dubai FAQs

Q.1. What are supplementary cards?

Supplementary cards, also known as add-on cards, are credit cards that are offered to family members of the primary cardholder.  Supplementary cards function exactly like a normal credit card and are even eligible for the same benefits, but all expenses and fees are charged to the main card instead. The primary cardholder can set spending limits on supplementary cards.

Nearly all Commercial Bank of Dubai credit cards offers free supplementary cards to family members above the age of 15.

Q.2. What is a late fee?

Typically a credit card provider will charge customers an annual membership fee and interest on purchases made on borrowed credit. These charges are seen as minimum monthly payments that the customer is expected to make by a specified date. If you have not made the payment by this due date, you are charged a late fee. This late fee is charged over the interest you’d normally pay on the outstanding debt. It is advisable to avoid late fees by paying on time every month, as late fees will also negatively affect your credit history.

The late fee on Commercial Bank of Dubai credit cards is AED 209.

Q.3. What is an over-limit fee?

If outstanding or current balance surpasses the set credit limit, the cardholder is charged an over limit fee. Interest, cash advances and other charges are also included in the outstanding balance of an account.

The over limit fee on Commercial Bank of Dubai credit cards is AED 209.

Q.4. What is a cash advance?

 Any cash withdrawal made from an ATM or a branch with the credit card is referred to as a cash advance. Credit cards charge high-interest rates on cash advances, so it is suggested to keep withdrawals to a bare minimum. Use a debit card instead to make withdrawals. Credit card withdrawals incur a cash advance fee and will also have interest charged on the withdrawn amount, starting from the date of the withdrawal itself.

Commercial Bank of Dubai credit cards levies a cash advance transaction fee of 3% of the transaction amount (up to AED 100 at most). The cash advance interest is 3.49% per month, calculated from the date of the transaction.

Q.5. What am I supposed to do if my credit card is stolen or lost?

Lost or stolen credit cards need to be reported to a bank representative as soon as possible. The bank will then freeze the missing card and replace it with a new one. The longer you wait to report a missing card, the more at risk you are of paying for fraudulent credit card purchases.

Commercial Bank of Dubai credit cards charges a replacement fee of AED 75 for lost/stolen cards.

 Q.6. How do I gain access to airport lounges using my credit card?

Not all credit cards offer airport lounge access. Ensure that your card has lounge access benefits or you may be charged during entry. Similarly, only airports partnered with the bank will permit airport lounge access. To gain entry, you must have your credit card in person. The card will be swiped at the reception and relevant lounge passes will be deducted from your card benefits.

Most of the Commercial Bank of Dubai credit card offers on lounge access requires the cardholder to make a small yearly international transaction of USD 1.

Q.7. What are instalment plans and how do I book one?

An instalment plan allows cardholders to pay for big amount purchases in smaller instalments over an agreed upon a number of months (or tenor). In other words, customers can purchase items within their credit limit and pay off the full amount over a period of time. Many banks also offer zero interest instalments, which charge no additional amount for these monthly instalments. However, you should confirm whether the selected vendor is covered by the bank before making a purchase, to avail the benefits of an instalment plan.

Nearly every Commercial Bank of Dubai credit card offers Easy Installment Plans for purchases above AED 1,000 at 0% interest for the first 12 months.

Q.8. What services can I access through online banking?

Online banking makes day to day transactions and query resolutions a breeze. Some of the many features of online banking are as follows:

  • Account Balance & Statement
  • Transaction History
  • Fund Transfers: To accounts of the same bank, in other banks and even overseas
  • Pay Bills
  • Add Beneficiaries & Manage Investments
  • Add & Modify Personal Information
  • Block & Cancel Cards
  • Schedule Fund Transfers
  • Create Activity Alerts and a lot more.

You can find the Commercial Bank of Dubai login online.

Q.9. Will I earn loyalty points on online purchases as well?

Yes, any purchases made through your credit card are liable for loyalty points. These purchases can be made in person or online. To ensure you are earning points, first confirm whether your credit card grants you access to a loyalty program. Furthermore, factors such as the type of currency being used (foreign or local), type of items being purchased (grocery and real estate purchases may earn less) and yearly earning limits can determine whether you earn points.

The Commercial Bank of Dubai credit card loyalty program is known as Attijari Rewards.

Q.10. Where do I make my credit card payments?

Credit cardholders have to make minimum monthly payments by a specified payment due date, to avoid late fees and delinquencies in their credit history. These payments can be made in a variety of ways, depending on the bank. They can be made:

  • Through online transfers
  • Through automatic monthly payments (also known as a direct debit)
  • Through ATM deposits (by cheque)
  • Through a UAE fund transfer system (UAEFTS)
  • Through phone banking, via an Interactive Voice Response (IVR) system
  • Through exchange houses such as Al Ansari Exchange and Redha Al Ansari Exchange

Payments for Commercial Bank of Dubai credit cards can also be made through the CBD Facebook branch.