With a population of about 94 lakhs (as per the World Bank in the year 2017), UAE consumers are increasingly depending on the cashless money and are choosing plastic money over paper bills and coins. As per reports, by the year 2020, plastic money will overtake cash as a preferred mode of transaction. People are using their credit cards to ensure not just ease of payment, but also use these to make the most out of the services plastic money have to offer.
Looking at the increasing need of getting the best out of what the consumer has to pay, American Express has launched it American Express Platinum Card that not only provides its users the freedom to spend on luxury, but also give them the experiences of their lifetime. Here’s everything that the Amex Platinum Card has to offer.
About American Express Company
American Express, also referred to as Amex is the American multinational financial services corporation that offers credit cards, charge cards, and travel and insurance products. Founded in the year 1850, Amex is a brand that is estimated to be of worth US $24.5 billion. In fact, in the year 2018, American Express Company bagged the world’s most admired company with 14th rank by Fortune. After setting up its headquarter in New York City, Amex has offices in Canada, England, and in the Middle East and North Africa.
About American Express Platinum Credit Card
American Express gives its credit card users a variety of options to choose from. Every credit card is designed in a way that gives the user a unique experience in multiple aspects of life. Similarly, one such amazing credit card that Amex boasts of is the American Express Platinum Card, which is designed to enrich a card holder’s lifestyle, no matter where one resides in the world. The Platinum Card invites its card members to the word of not just unique offers and luxuries but world-class services that will bring out an experience of a lifetime. The American Express Platinum Card offers its users exclusive lifestyle and travel privileges, elite platinum services and no pre-set spending limit making the user experience even better.
Benefits of American Express Platinum Credit Cards
Free Wi-Fi services with Boingo - With American Express Platinum Card, you can subscribe to Boingo American Express Preferred Plan and take advantage of free Wi-Fi services. You will not require paying any roaming charges and will receive access to Wi-Fi services on up to 4 devices via Boingo hotspots which are available at hundreds of airports, thousands of hotels, and numerous destinations around the world.
Complimentary Access to Airport Lounges - As a privileged owner of American Express Platinum Card, you receive complimentary priority pass that gives you access to over 1200 airport lounges around the globe. You can share this benefit with your family members as well by providing them with supplementary cards. American Express offers two programs to platinum card holders ̶ American Express lounger and The Centurion lounge network, and Delta Sky Club. Besides, you also receive complimentary access to priority pass with American Express Platinum Card.
International Airline Program - The International Airline Program gives American Express Platinum Cardholders superior benefits on booking flight with Emirates Airlines, British Airways, and Eithad Airways.
Exclusive discounts on First and Business class flight tickets
Receive up to 15% discount on first class, World Traveler Plus, and Club World
Pay 15% less on Diamond First Class and Pearl Business Class
Comprehensive Travel Insurance - When you are travelling around the world with American Express Platinum Card, you get maximum protection on your travel. American Express offers comprehensive travel insurance that takes care of you while travelling. The benefits offered are as follows:
Travel Insurance of up to USD 1 Million
Travel Car Rental Insurance of up to USD 30,000
Enrolment to Hotel loyalty programs - American Express offers special benefits with hotel loyalty program. If you own an American Express Platinum Card, you will receive access to higher tier loyalty programs worldwide even if you do not qualify for it. All you need to do is use your American Express Platinum Card to enroll with the following loyalty programmes:
Hilton Honors-Gold Status
Hilton Hotels and Resorts
Conrad Hotels and Resorts
Canopy by Hilton
Curio-A collection by Hilton
Double Tree by Hilton
Waldorf Astoria Hotels and Resorts
Room Upgrades as per your choice at select brands
25% bonus on all the earned Hilton Honours Base points
Choose your room before check-in with Hilton Honors app
Late check-out on request as per the availability
Free access to fitness centers and health clubs
Marriot Bonvoy Gold Elite Status
Delta Hotels by Marriott, EDITION, JW Marriott, Sheraton, Westin, W Hotels, Le Meridien, The Luxury Collections, Autograph Collection Hotels
Renaissance Hotels, St. Regis, Four Points by Sheraton, Aloft, Tribute Portfolio, Design Hotels, Element, Gaylord Hotel, AC Hotels by Marriott, Courtyard
Residence Inn, TownePlace Suites
Protea Hotels, Moxy Hotels, The Ritz-Carlton
Marriott Executive Apartments
Marriott Vacation Club, SpringHill Suites
Fairfield Inn & Suites
Room Upgrade at request
Free Access to in-room internet/Wi-Fi
Late checkouts up to 2 pm
25% bonus points
Welcome gift points
MeliáRewards – Gold Membership
Tryp by Wyndham, Gran Melia Hotels & Resorts, ME by Melia, Paradisus by Melia, Melia Hotels & Resorts, Sol Hotels & Resorts, Innside by Melia
Earn 13 points on each USD or EUR you spend on your booking
Free Wi-FI Access in all hotels
Free breakfast for your “plus one”.
2000 points on enrolling
Late checkouts up to 4 pm at city hotels and up to 2 pm at resort hotels
Radisson Rewards Gold Status
Radisson Red Park Inn by Radisson, Country Inns and Suites by Carlson, Quorvus Collection, Park Plaza, Radisson Blu, Park Inn by Radisson, and Radisson
15% discount on drinks and food
25 points on each USD spent on booking at qualifying hotels
Early Check-in and late check-out available as per the request
Free Room Upgrades
Complimentary award night stays with minimum 9,000 points
Ideal Vacation - To make your hard-earned vacations lavish and luxurious, American Express offers American Express Platinum cardholders exclusive benefits on travel with families around the world. From superior experiences to convenient check-in and check-out time, American Express Platinum card owners receive numerous benefits that would lit-up your vacation.
Exclusive travel privilege - As an owner of American Express Platinum Card, you receive complimentary access to films, theatre, fashion, music, and entertainment round the globe. The moment American Express learns about an exclusive or special event, it ensures that the Platinum cardholders receive privileges like early bookings and seats of choice to magnify your entertainment experience.
Unique Shopping Experience - Focusing on enhancing your shopping experience, American Express Platinum Card holders receive a special facility from American Express. Every time you go out for shopping, you receive the companionship of personal shoppers who will help you in purchasing what suits your style the most. You will receive the preview of in-trend clothes and other unique items. Besides, the card also gives you direct access to book table in that busy restaurant that never allots you a table.
Car Loyalty Program - When you enroll to car loyalty program with American Express Platinum Card, you receive access to higher tiers of American Express partners’ car loyal program at an affordable cost. Here are the car loyalty programs and their benefits:
One-car class upgrade
Priority Service at the counter
Up to 15% discount
Hertz Gold Plus Rewards Five Star Tier
Priority Service at the counter
One-car class upgrade
Up to 4 hours grace time to return the car
Up to 15% off on standard rates
Up to 25% discount on prestige collection rentals kept over a Saturday night
Other Five Star membership benefits such as bonus points and complimentary additional driver
Cruise Privileges - Offering unique benefits on travel by cruise, American Express ensures luxury of Platinum cardholders. You receive benefits such as shore excursion credits and onboard credits on your American Express Platinum Card. Here is the list of cruise partners and the benefits offered on travel:
Exclusive tour of up to the vessel’s galley hosted by chef
Onboard credit of up to USD 300 per stateroom based on double occupancy
Onboard Credit of up to USD 300 per stateroom
Onboard Credit of up to USD 300 per stateroom
Shore excursion credit of up to USD 200 per stateroom based on double occupancy
Regent Seven Seas Cruises
Onboard credit of up to USD 300 per stateroom
Spa voucher of up to USD 100 per stateroom
Shipboard credit up to USD 300 per stateroom
Holland America Line
Onboard credit of up to USD 300 per stateroom
Features of American Express Platinum Card
Annual travel bonus - Every year when you renew your American Express Platinum Card membership, the American Express will transfer a credit worth AED 1,100 to your card which can be redeemed via Platinum Travel Service. Please note that this amount will be transferred only if you spend and repay at least AED 11,000 annually on your American Express Platinum Credit Card.
Purchase Protection - When you buy things abroad, there is always a fear of fraudulent or damage or theft or accident. To eliminate these fears, American Express offers you purchase protection insurance of up to USD 2,000 and Refund protection insurance of up to USD 550. All you need to do is purchase the item using American Express Platinum Card and keep the receipt safe with you.
Access Online - Do you need access to your American Express Platinum Card online? Register now on American Express website and easily avail of these features:
Contact Details update
Alert preferences for SMS and Email
Apply for supplementary card
Refer a friend and earn bonus
Supplementary Cards - Sharing your joy with your family increases you joy. Understanding the importance of sharing with family, American Express allows you to extend the privileges offered on American Express Platinum Card with your family members. You can extend the benefits to your family members by providing them with supplementary cards. A supplementary card is a secondary card issued on your primary credit card that allows more than one person to use and enjoy the offers at the same time. You can enroll any family member aged between 5 and 15 years for complimentary card. You can apply for up to 5 supplementary cards. To apply for supplementary card on your American Express Platinum Card:
Log in to your American Express mobile app
Click on ‘Services’
Select ‘Apply for Supplementary Card’
Choose a card
Complete the application form and submit
Log in to American Express mobile app->Services->Apply for Supplementary Card->Choose a card->Fill the form and Submit
Round the clock concierge services - With American Express Platinum Credit Card, you receive special assistance for all your travel needs. The concierge service provides you with services to find the best restaurants or cultural experiences or travel guidance around the world any time. You can also receive advice and recommendation for almost everything from fashionable dining to shopping places. All you need to do is make reservations for Platinum Concierge Services at 880 4482 or send an email at email@example.com
Membership rewards - Rewarding your American Express Platinum membership, American Express provides you with rewards every time you make a purchase using your card for purchasing groceries at supermarket or travel bookings or dining, etc. On every USD or AED 4 you spend, you receive 1 membership reward point. What’s more? Your reward points never expire. You can use them whenever you want. You can redeem these reward points at 12 airline partners or hotel partners. Here is the list of some of the partners of American Express where you can redeem your points:
Jumeirah Sirius Recognition and Rewards
What the card member can expect?
The card members can expect the following benefits:
Annual Travel Voucher
Each time the card member renews with Platinum, American Express will reward with a travel voucher worth US $300 that can be redeemed through Platinum Travel Service. So the card user can make use of it any time and ensure a discounted travel, along with easy hotel reservation.
Boingo American Express Preferred Plan
The card members can enjoy unlimited and complimentary Wi-Fi access with the Boingo American Express Preferred Plan. In this plan, the card user will not have to pay roaming fees, and will receive free Wi-Fi accessibility on up to four devices; thanks to Boingo hotspots globally. These hotspots will be available at hundreds of airports and thousands of hotels, also including other popular locations.
Easy Airport Lounge Access
As a platinum card member, one can ensure a safe and comfortable journey with access to over 1,000 airport lounges in more than 130 countries across the world. There are three programmes that can help the card member to access the lounges- one is Priority Pass, the second is American Express lounges and The Centurion lounge network and the third one is Delta Sky Club.
International Airline Programme
The International Airline Programme by American Express Platinum Card offers a range of offers with some of the leading airlines. Some of the these deals may include-
Special rates on business and first class in Emirates
15 percent off pearl business class and diamond first class in Etihad
The card member can enjoy up to 18 percent off on business and first class in British Airways
The user can get up to 15 percent off premium class in Lufthansa
More Travel Benefits...
This is not it, this card has some more travel benefits to offer:
The Vacation Collection
The card helps the members give a range of experiences and destinations at great prices. The platinum card will help the user get room upgrades when available, early check-ins and late check-out, additional amenity at the property, including dining experiences or spa treatment and other special offers one cannot miss.
Fine Hotels and Resorts
The card members will have access to more than 975 iconic hotels and resorts that will provide them with exclusive experiences and privileges. These experiences may range from complimentary spa treatment, to hotel room upgradation, along with late check-out, making the user experience richer and better.
Hotel Loyalty Programme Elite Status
The Amex lets its card members experience enhanced benefits with hotel loyalty programmes. Amex along with its partner hotels will help the user give more amazing benefits and privileges one can never say no to.
Cruise Privileges Programme
American Express Platinum Card entitles the user to a wide range of benefits with Cruise Privileges Programme. These benefits may include shore excursion credits and on-board credits.
Membership Rewards and More
Every time the card user makes a purchase with the American Express Platinum Card, one member reward will be given on every $1 spent. The products can range from groceries from the supermarket or airline tickets for any destination in the world. The bonus part about this membership reward is that the points the user earns can never expire; so one can collect these points as long as they would want. Here are some examples of the membership rewards the user can get on spending through the American Express Platinum Card.
Spend US $2,200 per month and earn 26,400 membership rewards points per annum
Spend US $4,500 per month and earn 54,000 membership rewards points per annum
Spend US $9,000 per month and earn 1,08,000 membership rewards points per annum
Spend US $10,000 per month and earn 1,20,400 membership rewards points per annum
More membership reward points that the card user can enjoy:
Complimentary upgrades and flights with Emirates Skywards, Etihad Guest, and British Airways among others
Complimentary hotel stays with Hilton Honors, Jumeirah Sirius and Starwood Preferred Guest (SPG)
Indulgent gift cards and shopping vouchers from Harrods, Amazon, and Rivoli Group among others.
Here’s what card members can expect from the American Express Platinum Card lifestyle services
Platinum Concierge Service
Platinum concierge is a service for all types of advice and recommendations on almost everything; ranging from flowers to fashionable places to eat among others. So if the card user wants to get the best dining experience or great night outs and experience amazing cultural experiences or breathtaking sights, then Platinum concierge service is the way to go.
American Express Invites
American Express Invites offer sought-after events for the card members, turning inspiring moments in to everlasting experiences. American Express also serves up more than 600 specially selected restaurants across the world. The users can enjoy up to 20 percent off the food bill or a complimentary appetiser. For shopaholics, one can preview new fashion collections, get access to pre-sale events, and enjoy complimentary tailoring and alterations.
Insurance of the American Express Platinum Card
No matter where the user is, one can shop, travel and eat safely and in case things don’t go the way they were planned American Express has it all sorted. Amex not only protects the card member, but also one’s family, spouse, or children. Here are some examples that can help the card member understand the insurance coverage and claims under the American Express Platinum Card.
Purchase Protection insurance up to US $2,000
Refund Protection insurance up to US $550
Travel Car Rental Insurance up to US $30,000
Travel Accident Insurance up to US $1 million
In case the card member wants to claim their insurance, one can submit and track the claims status online.
This website will redirect the user to new and secure AIG website where the user can submit their policy number and login, and further follow the instructions thereon.
Supplementary Card Benefit
The benefits do not end here. The card user can enjoy more benefits through supplementary cards. There are two ways to attain these supplementary cards for more beneficial experiences. One way is to enrol one of the immediate family members (they should be 15 years of age or above) and earn at least five supplementary cards. The other way is to attain these supplementary cards at a fee.
The card users can follow these steps to apply for supplementary cards:
Step 1: Log in to your mobile app
Step 2: Tap on ‘Services’
Step 3: Tap on ‘Apply for a Supplementary Card’
Step 4: Select a card
Step 5: Tap on Submit
American Express Platinum Card Fees and Charges:
Here is the fee to attain supplementary cards for more benefits:
Fees & Charges
The platinum card- basic, which includes
US $750 1 platinum supplementary card 4 gold supplementary cards
Additional supplementary cards
Each additional platinum supplementary card at US $350 (maximum of 6). Each additional gold supplementary card at US $75
Charges on overdue balance
Monthly compound charge of 2.5% of all the outstanding sums, along with late fee payment of US $30
Reprint of statement fee
US $10 per statement
Direct debit and returned cheque fee
Transaction fees on the cash withdrawal
US $15 or 4%, whichever is higher
US $5,000 every 30 days
Conversion processing fee for non US billing currency transactions
Priority pass guest admission fee
1. Easy Online Access
Card members do not have to stand in queues to know their Platinum Card status. Instead they can easily access it online. Users need to register themselves for convenient online access to the Platinum card account. With these online services on the website, one can also do the following:
Request a supplementary card
Set alert preferences for SMS and email
Update the contact details
Activate the American Express Platinum Card
Refer a friend or a family member to take advantage of the American Express Platinum Card and earn bonus membership reward points.
Eligibility Requirement for American Express Platinum Credit Card
To purchase American Express Platinum Credit Card:
You should be aged 21 or above
You should have a residential address at the UAE
Your annual income should not be less that AED 100,000
You should not have a bad credit score or any history of bad debt